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Home > Communications > Wireless > Components/Equipment
Mobile Commerce Strategies: Ticketing, Retail, Payment & Security (2nd Edition)
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Executive Summary
- Digital Goods & Ticketing
- Retail Services
- Mobile Payments
- mCommerce Technology
- mCommerce Security
- Mobile Operator Strategies
- Financial Strategies
- Standards and Forums
- Conclusions
- List of Forecasts
- Total Number of Mobile Phone Users
- Mobile Entertainment Purchases
- Mobile Ticket Purchases
- Mobile Retail Purchases
- Mobile Payments
- Total
- ARPU Calculations
- List of Figures
- List of Tables
- Glossary
- Executive Summary
- Introduction
- Market Projections
- Sector Focus
- The Opportunity
- Mobile Operators
- Figure ES1: All Mobile Phone Users (m) Regional Forecast 2005-2010
- Table ES1: All Mobile Phone Users (m) Regional Forecast 2005-2010
- Banks and Credit Card Companies
- Infrastructure Vendors
- Handset Manufacturers
- Merchants/Retailers
- 1. Digital Goods & Ticketing
- Introduction
- Digital Goods
- Ringtones
- Mobile Entertainment
- Gambling
- Hong Kong
- North America
- UK
- Mobile Entertainment - Total Market Forecast
- Figure 1: Mobile Entertainment ($m) Regional Forecast 2005-2010
- Table 1: Mobile Entertainment ($m) Regional Forecast 2005-2010
- Broadcast Mobile TV
- Figure 2: Broadcast Mobile TV Summary ($m) Regional Forecast 2005-2010
- Table 2: Broadcast Mobile TV Summary ($m) Regional Forecast 2005-2010
- Ticketing
- Transport
- Railways & Buses
- Japan
- Figure 3: East Japan Railway's Suica Ticketing System
- Germany
- The Netherlands
- UK
- India
- Air Travel
- China
- Sweden
- Switzerland
- UK
- USA
- Car Ticketing - Parking and Tolls
- Germany
- UK
- Case Study - Congestion Charging in London
- Estonia
- France
- North America
- Mobile Parking Conclusions
- Cinema, Theatre, Music and Events
- Japan
- Philippines
- South Africa
- UK
- mTicketing Forecasts
- mTicketing Users
- Figure 4: Mobile Phone Users (m) Who Buy Tickets via Their Mobile Phone Regional Forecast 2005-2010
- Table 3: Mobile Phone Users (%) Who Buy Tickets via Their Mobile Phone Regional Forecast 2005-2010
- Table 4: Mobile Phone Users (m) Who Buy Tickets via Their Mobile Phone Regional Forecast 2005-2010
- mTicketing Traffic
- Figure 5: Average Number of mTicketing Transactions per User per Year Regional Forecast 2005-2010
- Table 5: Average Number of mTicketing Transactions per User per Year Regional Forecast 2005-2010
- Figure 6: Total Number of mTicketing Transactions per Year (m) Regional Forecast 2005-2010
- Table 6: Total Number of mTicketing Transactions per Year (m) Regional Forecast 2005-2010
- mTicketing Revenues
- Figure 7: Total mTicketing Revenues ($m) Regional Forecast 2005-2010
- Table 7: Average mTicketing Transaction Value ($) Regional Forecast 2005-2010
- Table 8: Total mTicketing Revenues ($m). Regional Forecast 2005-2010
- 2. Retail Services
- Introduction
- Online Retail mCommerce
- Amazon
- Lastminute.com
- Japan
- Retail: Mobile as a POS Device
- Mobile Payments at the Physical Point of Sale
- Japan
- Figure 8: NTTDoCoMo and VISA PPI
- US
- Vending Machines
- Ireland
- India
- Japan
- Figure 9: Coca Cola Vending Machine Authentication using 2D Barcode
- mRetail Forecasts
- mRetail Users
- Figure 10: Mobile Phone Users (m) Who Buy Retail Goods via Their Mobile Phone Regional Forecast 2005-2010
- Table 9: Mobile Phone Users (%) Who Buy Retail Goods via Their Mobile Phone Regional Forecast 2005-2010
- Table 10: Mobile Phone Users (m) Who Buy Retail Goods via Their Mobile Phone Regional Forecast 2005-2010
- mRetail Traffic
- Figure 11: Average Number of mRetail Transactions per User per Year Regional Forecast 2005-2010
- Table 11: Average Number of mRetail Transactions per User per Year Regional Forecast 2005-2010
- Figure 12: Total Number of mRetail Transactions per Year (m) Regional Forecast 2005-2010
- Table 12: Total Number of mRetail Transactions per Year (m) Regional Forecast 2005-2010
- mRetail Revenues
- Figure 13: Total mRetail Revenues ($m) Regional Forecast 2005-2010
- Table 13: Average mRetail Transaction Value ($) Regional Forecast 2005-2010
- Table 14: Total mRetail Revenues ($m) Regional Forecast 2005-2010
- All mCommerce Forecasts (excluding mPayments)
- All mCommerce Traffic
- Figure 14: Average Number of mCommerce Transactions per Mobile User per Year Regional Forecast 2005-2010
- Table 15: Average Number of mCommerce Transactions per Mobile User per Year Regional Forecast 2005-2010
- Figure 15: Total Number of mCommerce Transactions (m) per Year Regional Forecast 2005-2010
Table 16: Total Number of mCommerce Transactions (m) per Year Regional Forecast 2005-2010
- mCommerce Revenues
- Table 17: Average mCommerce Transaction Value ($) Regional Forecast 2005-2010
- Figure 16: Total mCommerce Revenues ($m) Regional Forecast 2005-2010
- Table 18: Total mCommerce Revenues ($m) Regional Forecast 2005-2010
- 3. Mobile Payments
- Introduction
- Legislation
- Why do we Need Mobile Payments?
- A Convenient Alternative to Cash
- Increased Purchasing Flexibility
- Increased Purchasing Speed
- Greater Customer Penetration
- One-to-One Marketing
- Security
- What is a Mobile Payment?
- Figure 17: mCommerce Payment Process
- Mobile Phone Bill and SMS Payment - Micro-Billing
- Case Study: Vodafone m-pay bill
- What is Premium Rate SMS?
- The Players
- Figure 18: Using SMS to Trigger Transactions
- Figure 19: Howe to Trade Using SMS
- Advantages of SMS Payments
- Disadvantages of SMS Payments
- Case Study: Congestion Charging in London
- Mobile Wallets - Stored Value Account (SVA)
- Figure 20: SMS Rechargeable Stored Value Account
- Mobile Wallet & Contactless Smartcards
- Figure 21: Texas Instruments TI*RFID
- Figure 22: mCommerce Payment Process
- Case Study: NTT DoCoMO i-mode FeliCa™ Mobile-Wallet
- Other Mobile Payment Schemes
- Mobile PayPal
- Upaid - Mobile EBPP
- Plastic Cards - Debit and Credit
- Pre-paid Accounts
- M-Payment Forecasts
- M-Payment Users
- Figure 23: Mobile Phone Users (m) Who Make mPayments Regional Forecast 2005-2010
- Table 19: Mobile Phone Users (%) Who Make mPayments Regional Forecast 2005-2010
- Table 20: Mobile Phone Users (m) Who Make mPayments Regional Forecast 2005-2010
- mPayment Traffic
- Figure 24: Average Number of mPayments per User per Year. Regional Forecast 2005-2010
- Table 21: Average Number of mPayments per User per Year. Regional Forecast 2005-2010
- Figure 25: Total Number of mPayments (m) Year. Regional Forecast 2005-2010
- Table 22: Total Number of mPayments (m) per Year. Regional Forecast 2005-2010
- M-Payment Revenues
- Table 23: Average mPayment Transaction Value ($) Regional Forecast 2005-2010
- Figure 26: Total mPayment Revenues ($m) Regional Forecast 2005-2010
- Table 24: Total mPayment Revenues ($m) Regional Forecast 2005-2010
- 4. mCommerce Technology
- Introduction
- Payment Technology
- Infrastructure
- Figure 27: Parlay's mCommerce Infrastructure
- Figure 28: The MeT Router and Component Structure
- Handset Technologies
- Mobile Browser
- Figure 29: Example of Opera's Small-Screen Rendering™ Technology
- Mobile Wallets
- What are Mobile Wallets?
- Figure 30: How Nokia's Mobile Wallet Works
- Server Based Wallets
- SIM Technologies
- Universal SIM (USIM)
- SMS Technologies
- Mobile Originate
- Mobile Terminate
- Key SMS Organisations
- Mobile Network Technologies
- What is GPRS?
- 3G - Broadband Data Services to your Handset?
- Mobile WiMax - 3G Beater?
- Mobile Internet
- WAP - Wireless Application Protocol
- I-mode
- Mobile Operating Systems
- Symbian
- Microsoft Mobile
- Figure 31: HTC Universal running Microsoft Mobile 5.0
- Emerging Technologies
- Introduction
- Radio Frequency Identification (RFID)
- What is RFID?
- How is RFID Being Deployed for Mobile Commerce?
- NFC - Near Field Communications
- What is NFC?
- How is NFC Being Deployed for Mobile Commerce?
- Figure 32: Nokia 3220 NFC Shell
- Figure 33: ViVOtech NFC Phone Payment
- Mobile Barcodes
- What is a Barcode?
- Figure 34: Example of a 1D Barcode
- Figure 35: Example of a 2D Barcode
- Figure 36: Example of a Japanese QR Code
- How is a Barcode Being Deployed for Mobile Commerce?
- Figure 37: Example of a Bango Spot
- Key Infrastructure Vendors
- Mobiqa
- Figure 38: Example of Mobiqa's Products
- Strategy
- Park Mobile
- Strategy
- Bibit Global Payment Services
- Strategy
- Products
- QPass
- Strategy
- Products
- Figure 39: The QPass Role in the MCommerce Chain
- Upaid
- Strategy
- Products
- Valista
- Strategy
- Products
- PaymentsPlus
- TopUpPlus
- Service Delivery Platform
- Case Study: Vodafone Mobile Micro-payments Using PaymentsPlus™ by Valista
- 5. mCommerce Security
- Introduction
- mCommerce Security Threats
- mCommerce Security Products & Services
- Authentication & Authorisation Products & Services
- Authentication Products & Services
- Passwords & PINs
- Security Tokens & One Time Passwords
- Figure 40: RSA Security SecurID architecture
- Smart Cards & SIMs WIMs & SWIMs
- Figure 41: The Multi-functional SIM
- Digital Certificates
- Figure 42: What is a Digital Certificate?
- Biometrics
- Figure 43: HP iPAQ hx2755 with Fingerprint Scanner
- Mobile 3D Secure - Credit Card Company Led Authentication Initiative
- Authorisation Products & Services - Identity Management
- Anti-Virus Products & Services
- Cabir/Mabir Worm
- Frontal-A
- Skulls
- Bluetooth Attacks
- Anti-Virus Products
- F-Secure Mobile Anti-Virus
- Trend Micro
- mCommerce Security Vendors
- RSA Security
- Technology Solutions
- F-Secure
- Iridian Technologies
- mCommerce Security Standards & Forums
- 6. Mobile Operator Strategies
- Introduction
- ARPU
- Average MTicketing Revenue per User (ARPU)
- Figure 44: mTicketing ARPU ($) Regional Forecast 2005-2010
- Table 25: mTicketing ARPU ($) Regional Forecast 2005-2010
- Average mRetail Revenue per User (ARPU)
- Figure 45: mRetail ARPU ($) Regional Forecast 2005-2010
- Table 26: mRetail ARPU ($) Regional Forecast 2005-2010
- Average mPayment Revenue per User (ARPU)
- Figure 46: mPayment ARPU ($) Regional Forecast 2005-2010
- Table 27: mPayment ARPU ($) Regional Forecast 2005-2010
- Average mCommerce Revenue per User (ARPU)
- Figure 47: mCommerce ARPU ($) Regional Forecast 2005-2010
- The Operators
- Telenor
- Services
- SK Telecom
- Services
- MONETA Card
- NATE
- NTT Do Co Mo
- Services
- i-mode
- i-mode FeliCa™
- Figure 48: i-mode Timeline
- FOMA
- First Pass
- Cmode
- Vodafone
- Services
- Vodafone Live!
- Orange
- Services
- Orange World
- T-Mobile
- Services
- web'n'walk
- O2
- Services
- i-mode
- Cingular Wireless
- Services
- 7. Financial Strategies
- Introduction
- Legislation
- Banks & Micro Payments - The End of Cash?
- Operator 'Banking'
- Mobile Banking Services
- Permanent TSB in Ireland
- National Bank of Kuwait
- Tai Fook Securities Group Limited ("Tai Fook) and "Three" in Hong Kong
- Egg Bank in UK
- Bangkok Bank in Thailand
- FastNet Mobile supplied by ASB Bank in New Zealand
- Mobile ATM in the UK
- Case Study: Mobile Banking in South Africa
- The Future of Mobile Banking
- 8. Standards and Forums
- Introduction
- Who is Doing What?
- Table 28: Overview of Forum Activity
- CTIA Wireless Internet Caucus
- Members
- ETSI
- Members
- The GSM Association
- Members
- Liberty Alliance Project
- Members
- Mobile Electronic Transactions (MeT)
- Members
- Members:
- Mobey Forum
- Members
- Mobile Payment Forum
- Members
- Oasis PKI Forum
- Members
- Open Mobile Alliance (OMA)
- Members
- The Parlay Group
- Members
- PayCircle
- Members
- 9. Conclusions
- The Arrival of the mCommerce Era
- Ticketing Goes Mobile
- The Future
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