- Executive Summary
- Types of Mobile Messaging
- VAS & Voice, Video and Other Services
- Market Evolution & Convergence
- Mobile Messaging Market Opportunity
- Mobile Messaging Challenges
- Future Mobile Awards 2009
- 1. Challenges, Conclusions & Recommendations
- 1.1 Introduction
- 1.2 Challenges
- 1.3 Conclusions & Recommendations
- 2. Commercial Landscape for Mobile Messaging
- 2.1 Introduction
- 2.2 Mobile Messaging Market Overview
- 2.2.1 Mobile Messaging Market Definitions
- i. Mobile Messaging Categories
- ii. Mobile Messaging Experiences
- Table 2.1: Synchronous and Asynchronous Messaging Types
- iii. Motivation and Usage Scenarios
- iv. Mobile Messaging Mechanisms
- a. Conversation Thread
- b. Converged Inbox
- c. Emoticons
- Figure 2.1: Examples of Emoticons
- d. Predictive Text
- e. Presence
- f. Text Speak
- 2.2.2 Market Drivers
- i. Bundled/Unlimited Tariffs
- ii. Cultural Influences
- iii. Prosumer
- iv. Youth Market and Online Communities
- Table 2.2: US Teens Communications Habits
- 2.3 Messaging Service Development
- 2.3.1 SMS
- i. Background
- ii. Adoption
- iii. Commercial Options
- a. Mobile-originated SMS
- b. Mobile-terminated SMS
- c. Premium-Rate SMS (PRSMS)
- d. Expanding SMS Services
- Figure 2.2: The SMS/MMS Market
- i. Company Profile: Anam Mobile
- a. Company Background
- b. Products and Services
- c. Strategy
- ii. Company Profile: TeleMessage
- a. Company Background
- b. Products and Services
- Figure 2.3: The TeleMessage Architecture
- c. Case Study: AIS (Thailand)
- 2.3.2 MMS
- i. Background
- ii. Adoption
- a. MDA (Mobile Data Association)
- Table 2.4: Growth Of UK SMS and MMS Volumes, 2007-2008
- iii. Commercial Options
- Table 2.5: Retail Cost Per MMS ($), Forecast 2009-2014
- a. MMS Postcard Service
- i. Company Profile: Acision
- a. Company Background
- b. Products and Services
- - Messaging
- - Mobile Marketing
- Figure 2.4: Acision’s Mobile Marketing Architecture
- - Charging Solutions
- 2.3.3 Mobile Email
- i. Background
- Table 2.6: Mobile Email Challenges
- ii. Adoption
- iii. Commercial Options
- Table 2.7: Cost Per Email Monthly Subscription ($), Forecasts 2009-2014
- Figure 2.5: The Mobile Email Market
- a. ASP/NOC
- b. Behind the Firewall
- c. Webmail
- iv. Company Profile: SEVEN
- a. Company Background
- b. Products and Services
- c. 3 UK
- d. Telefonica
- v. Company Profile: Visto
- a. Company Background
- b. Products and Services
- Figure 2.6: Visto Mobile Platform Options
- c. Strategy
- 2.3.4 Mobile IM
- i. Background
- a. AIM (AOL Instant Messenger)
- b. Google Talk
- c. Yahoo! Messenger
- d. Windows Live Messenger
- ii. Adoption
- iii. Commercial Options
- Figure 2.7: Mobile IM Market
- Table 2.8: Cost per Monthly IM Subscription, Forecasts 2009-2014
- iv. Company Profile: Orange France
- b. Strategy
- v. Company Profile: eBuddy
- a. Company Background
- b. Products and Services
- c. Strategy
- Table 2.10: eBuddy Users & Revenues by Region
- 3. Enterprise Mobile Messaging
- 3.1 Introduction
- 3.2 Market Overview
- 3.2.1 Background
- 3.2.2 Adoption
- 3.2.3 Commercial Options
- i. Company Profile: iAnywhere (Sybase)
- a. Company Background
- b. Products and Services
- - Afaria Mobile Management and Security Software
- - iAnywhere Mobile Office
- Figure 3.1: Mobile Inbox of the Future.
- c. Strategy
- 3.3 SMS & MMS
- i. PageOne
- a. Company Background
- Table 3.1: Revenue and Net Income Growth ($m) 2004-2008
- b. Products and Services
- Figure 3.2: PageOne’s Network-Independent Messaging Architecture
- ii. Clickatell
- a. Company Background
- b. Products and Services
- Table 3.2: Clickatell Messaging Pricing SMS-MT & SMS-MO - Germany
- Figure 3.3: The Enterprise Messaging Gateway Value Chain
- c. Strategy
- 3.4 Mobile Email
- i. Company Profile: Isode
- a. Company Background
- b. Products and Services
- Figure 3.4: Mobile Email Via IMAP-IDLE
- c. Strategy
- ii. Microsoft Windows Mobile
- Table 3.3: Microsoft KPIs 2004-2008
- a. Products and Services
- b. Strategy
- Figure 3.5: Exchange 2007 SP1 DM (Device Management)
- c. Mobile Messaging with Exchange ActiveSync
- - Exchange ActiveSync Protocol
- - Direct Push
- iii. Motorola Good
- a. Company Background
- b. Products and Services
- Figure 3.6: Good Mobile Connection Overview
- c. Strategy
- iv. RIM (Research In Motion)
- a. Company Background
- Table 3.4: RIM KPIs Q3 2008 to Q3 2009
- b. Products and Services
- - NOC (Network Operations Centre)
- - BlackBerry MDS (Mobile Data Service)
- Figure 3.7: BlackBerry Mobile Data Service Architecture
- - BES (BlackBerry Enterprise Server)
- - BIS (BlackBerry Internet Service)
- - BlackBerry Devices
- - BlackBerry Connect
- - BlackBerry Built-In
- - BlackBerry Alliance Program
- - BlackBerry Support Services
- c. Strategy
- Figure 3.8: RIM/BlackBerry Value Chain
- - Bridging the Enterprise/Consumer Divide
- 3.5 Mobile IM
- Figure 3.9: Mobile IM Enterprise Architecture
- i. Company Profile: CallWave
- a. Company Background
- b. Products and Services
- 4. Business Models
- 4.1 Introduction
- Figure 4.1: P2P Mobile Messaging Commercial Evolution
- 4.2 Mobile Messaging Value Chain
- Figure 4.2: The Mobile Messaging Value Chain
- 4.2.1 Value Chain Members
- i. Agency/SI
- ii. Aggregators/Hubbing Providers
- iii. ASP/ISV
- iv. Brands
- v. End User
- vi. MNOs
- vii. Vendors
- 4.2.2 Messaging Category Variations
- 4.2.3 Disruptive Models
- i. On Portal vs Off Portal/Direct-to-Consumer (D2C)
- a. On-Net Portal & ODP
- b. Off-Portal
- c. Traffic Trends
- d. The Messaging ‘Longtail’
- Figure 4.3: Operator Approaches To The Value Chain
- ii. Mobile Email
- a. Emerging Business Model Options
- iii. Mobile IM
- iv. Personal Instant Messaging Initiative (GSMA)
- a. Strategy
- b. Challenges
- 4.2.4 Messaging Billing Evolution
- i. Company Profile: Patni Telecom Consulting
- a. Company Background
- b. Products and Services
- 4.3 Messaging Service Interconnection
- 4.3.1 Hubbing
- Table 4.1: The Hubbing & Bi-Lateral Messaging Market by Region (Approx.)
- i. Aggregators
- ii. IPX
- Figure 4.4: Cascading Interconnect Payments
- Figure 4.5: The IPX Model
- a. Company Background
- b. Products and Services
- c. Strategy
- Figure 4.6: The mBlox Value Chain
- d. Sender Pays Data Trial
- 4.4 Advertising and Mobile Messaging
- Figure 4.7: Mobile Advertising Mediums
- 4.4.1 Mobile Advertising Market
- 4.4.2 Mobile Advertising Cost Models
- i. CPC (Cost-per-Click)
- ii. CPM (Cost-per-Mille)
- iii. CPA (Cost-per-Action/Acquisition)
- iv. CPL (Cost-per-Call)
- 4.4.3 Mobile Advertising Inventory
- i. Text Messaging (SMS)
- a. SMS Advertising Creative Technical Specifications
- b. SMS Ad Units
- ii. SMS Ad Functionality
- iii. MMS
- a. MMS Advertising Creative Technical Specifications
- b. MMS Ad Units
- iv. Mobile Web
- a. Mobile Web Advertising Creative Technical Specifications
- b. Mobile Web Ad Units
- 4.4.4 Delivery Mediums
- i. CSC (Common Short Code)
- ii. MMS
- iii. SMS
- iv. Viral Marketing
- v. Profile: Mobile Marketing Association (MAA)
- a. Mobile Marketing
- b. Adoption
- 4.4.5 Mobile Ad-Funded Messaging Tariffs
- i. Adoption
- Figure 4.8: Out There Media - Number of Mobile Ad Campaigns
- ii. Challenges & Drivers
- Figure 4.9: Most Active Mobile Advertisers
- iii. Company Profile: Amobee
- a. Company Background
- b. Products and Services
- Table 4.2: Amobee Ad Pricing (West Europe & North America)
- Figure 4.10: Amobee’s Unified Platform For Ad Management
- c. Case Study: Orange Pilots In-SMS Ads Concept
- Figure 4.11: P2P SMS On-Net Traffic Interception
- d. Case Study: Frog2Frog Partnership for Mobile Messaging Advertising
- e. Case Study: Vodafone Czech Republic Launches Mobile Advertising
- Figure 4.12: SMS Gratis Message Flow & Ad Insertion
- iv. Company Profile: Blyk
- a. Company Background
- 5. Mobile Messaging Forecasts
- 5.1 Forecast Definitions & Methodology
- 5.1.1 Forecast Definitions
- 5.1.2 Forecast Methodology
- Figure 5.1: Forecast Methodology
- 5.2 The Global Market for Mobile Messaging
- 5.2.1 Total Global Revenues For Mobile Messaging
- Figure 5.2: Total Global Revenues for Mobile Messaging ($m), Split by 8 Key Regions 2007-
- 2014
- Table 5.1: Total Global Revenues for Mobile Messaging ($m), Split by 8 Key Regions 2009-
- 2014
- Figure 5.3: Total Global Revenues for Mobile Messaging, Split by Product (SMS, MMS, IM,
- Email) ($m) 2007-2014
- Table 5.2: Total Global Revenues for Mobile Messaging, Split by Product (SMS, MMS, IM,
- Email) ($m) 2009-2014
- 5.3 SMS
- 5.3.1 SMS Subscribers
- Figure 5.4: Number of Mobile Subscribers Using SMS (m), Split by 8 Key Regions 2009-2014
- Table 5.3: Number of Mobile Subscribers Using SMS (m), Split by 8 Key Regions 2009-2014 141
- 5.3.2 SMS Volumes
- Figure 5.5: Total Annual SMS Volume (m), Split by 8 Key Regions 2007-2014
- Table 5.4: Total Annual SMS Volume (m), Split by 8 Key Regions 2009-2014
- 5.3.3 Volume of Paid-for SMS Messages
- Figure 5.6: Total Volume of Paid-for SMS Messages (m), Split by 8 Key Regions 2007-2014 .. 142
- Table 5.5: Total Volume of Paid-for SMS Messages (m), Split by 8 Key Regions 2009-2014
- 5.3.4 Operator Billed SMS Revenues
- Figure 5.7: Total Operator Billed SMS Revenues ($m), Split by 8 Key Regions 2007-2014
- Table 5.6: Total Operator Billed SMS Revenues ($m), Split by 8 Key Regions 2009-2014
- 5.3.5 SMS Based Advertising Revenues
- Figure 5.8: SMS Based Advertising Revenues ($m), Split by 8 Key Regions 2007-2014
- Table 5.7: SMS Based Advertising Revenues ($m), Split by 8 Key Regions 2009-2014
- 5.4 MMS
- 5.4.1. MMS Subscribers
- Figure 5.9: Number of Mobile Subscribers Using MMS (m), Split by 8 Key Regions 2007-2014
- Table 5.8: Number of Mobile Subscribers Using MMS (m), Split by 8 Key Regions 2009-2014
- 5.4.2. Volumes of Paid-for MMS Messages
- Figure 5.10: Total Volume of Paid-for MMS (bn), Split by 8 Key Regions 2007-2014
- Table 5.9: Total Volume of Paid-for MMS (bn), Split by 8 Key Regions 2009-2014
- 5.4.3. Operator-billed MMs Revenues
- Figure 5.11: Total Operator-Billed MMS Revenues ($m), Split by 8 Key Regions 2007-2014 . 147
- Table 5.10: Total Operator-Billed MMS Revenues ($m), Split by 8 Key Regions 2009-2014 .. 148
- 5.4.4 Total Ad-funded MMS Volumes
- Figure 5.12: Total Ad-funded MMS Traffic (m), Split by 8 Key Regions 2007-2014
- Table 5.11: Total Ad-funded MMS Traffic (m), Split by 8 Key Regions 2009-2014
- 5.4.5 MMS Based Advertising Revenues
- Figure 5.13: MMS Based Advertising Revenues ($m), Split by 8 Key Regions 2007-2014
- Table 5.12: MMS Based Advertising Revenues ($m), Split by 8 Key Regions 2009-2014
- 5.5 Mobile Email
- 5.5.1 Subscribers Using Mobile Email
- Figure 5.14: Number of Mobile Subscribers Using Email (m), Split by 8 Key Regions 2007-2014
- Table 5.13: Number of Mobile Subscribers Using Email (m), Split by 8 Key Regions 2009-2014
- 5.5.2 Total Operator-billed Email Revenues
- Figure 5.15: Total Operator-Billed Email Revenues ($m), Split by 8 Key Regions 2007-2014 152
- Table 5.14: Total Operator-Billed Email Revenues ($m), Split by 8 Key Regions 2009-2014 . 152
- 5.6 Mobile IM
- 5.6.1 Subscribers Using Mobile IM
- Figure 5.16: Number of Mobile IM Users (m), Split by 8 Key Regions 2007-2014
- Table 5.15: Number of Mobile IM Users (m), Split by 8 Key Regions 2009-2014
- 5.6.2 Users Paying for Mobile IM
- Figure 5.17: Number of Users Paying for Mobile IM (m), Split by 8 Key Regions 2007-2014 . 154
- Table 5.16: Number of Users Paying for Mobile IM (m), Split by 8 Key Regions 2009-2014 .. 154
- 5.6.3 Operator-billed IM Revenues
- Figure 5.18: Total Operator-Billed IM Revenues ($m), Split by 8 Key Regions 2007-2014
- Table 5.17: Total Operator-Billed IM Revenues ($m), Split by 8 Key Regions 2009-2014
- 5.6.4 Number of Ad-funded Mobile IM Subscribers
- Figure 5.19: Total Number of Ad-funded Mobile IM Subscribers (m), Split by 8 Key Regions
- 2007-2014
- Table 5.18: Total Number of Ad-funded Mobile IM Subscribers (m), Split by 8 Key Regions
- 2009-2014
- Figure 5.20: Total Value of Mobile IM Ad-Spend ($m), Split by 8 Key Regions 2007-2014
- Table 5.19: Total Value of Mobile IM Ad-Spend ($m), Split by 8 Key Regions 2009-2014
- 6. Strategies
- 6.1 Introduction
- 6.2 Aggregators & Hubs
- i. NeuStar
- a. Company Background
- Table 6.1: NeuStar Revenue and Net Income Growth 2003-2008 ($m)
- b. Products and Services
- Figure 6.1: NeuStar ICP Overview
- c. Strategy
- ii. Sybase 365
- a. Company Background
- Table 6.2: Sybase KPIs 2004-2008
- b. Products and Services
- Table 6.3: Sybase Messaging KPIs 2008 vs. 2007
- c. Strategy
- iii. Syniverse Technologies
- a. Company Background
- b. Products and Services
- Figure 6.2: The NEXT Advanced Messaging Hub
- Figure 6.3: Syniverse Revenue Growth 2003-2007 ($m)
- iv. VeriSign
- a. Company Background
- b. Products and Services
- c. Strategy
- Table 6.4: VeriSign Estimated Revenues Generated for Customers in Q1 2007-Q4 2008
- 6.3 ASP/ISV
- i. Danger
- a. Company Background
- b. Products and Services
- Figure 6.4: T-Mobile’s Sidekick Slide
- ii. MSN & Windows Live for Windows Mobile
- a. Company Background
- b. Products and Services
- c. Strategy
- iii. MXit
- a. Company Background
- b. Products and Services
- c. Strategy
- iv. IXI Mobile & Ogo
- a. Company Background
- b. Products and Services
- Figure 6.5: Ogo Devices for Messaging and Web 2.0
- c. Strategy
- v. Tencent QQ
- a. Company Background
- Mobile Messaging & IP Evolution: Players, Strategies & Forecasts 2009-2014
- Page 8
- b. Strategy
- 6.4 Brands & Ad Networks
- i. Fox Mobile Group
- a. Company Background
- b. Products and Services
- ii. Out There Media
- a. Company Background
- b. Products and Services
- Figure 6.6: Mobucks Mobile Advertising Marketplace Value Chain
- c. Case Study: Tomato Plus!
- Figure 6.7: Tomato Plus!/Blyk Subscriber Growth
- 6.5 MNOs
- i. MTN (South Africa) & noknok
- a. Company Background
- b. Strategy
- ii. O2 UK & Bluebook
- a. Company Background
- b. Strategy
- Table 6.5: O2 UK - Typical Messaging Costs
- Table 6.6: O2 UK KPIs Q1 2008 to Q4 2008
- 6.6 Vendors
- i. Miyowa
- a. Company Background
- b. Products and Services
- Figure 6.8: Miyowa Move Multimedia Platform Architecture
- c. Strategy
- ii. Nokia
- a. Company Background
- Table 6.7: Nokia KPIs - 2008 versus 2007
- b. Products and Services
- c. Strategy
- e. Devices & Services
- Figure 6.9: Nokia’s E66
- iii. Cloudmark
- a. Company Background
- b. Products and Services
- Figure 6.10: Cloudmark Technology and Global Threat Network
- 7. American & European Markets
- 7.1 North America
- 7.1.1 AT&T (US)
- Table 7.1: AT&T KPIs (Revenues, Subscriptions & ARPU) Q4 2007 to Q4 2008
- Table 7.2: AT&T - Typical Messaging Costs per Message (SMS, MMS, Email, IM & Voicemail)
- 7.1.2 Helio (US)
- Figure 7.1: Helio’s Ocean Device
- Table 7.3: Helio ‘A La Carte’ - Typical Messaging Costs per Message (SMS, MMS, Email, IM
- & VVO)
- 7.1.3 Rogers Wireless (Canada)
- Table 7.4: Rogers Wireless Text Messaging Bundles
- Table 7.5: Rogers Wireless KPIs (Revenues, Subscriptions & ARPU) Q4 2007 to Q4 2008 .. 190
- 7.1.4 Virgin Mobile USA
- Table 7.6: Virgin Mobile USA KPIs (Revenues, Subscriptions & ARPU) Q4 2007 to Q4 2008
- Table 7.7: Virgin Mobile USA - Typical Messaging Costs per Message (SMS, MMS, Email, IM & Video)
- 7.2 South America
- 7.2.1 America Movil
- Table 7.8: America Movil KPIs (Revenues & Subscriptions) Q4 2007 to Q4 2008
- i. Mexico (Telcel)
- Table 7.9: Telcel KPIs (Revenues, Subscriptions & ARPU) Q4 2007 to Q4 2008
- Table 7.10: Telcel - Typical Messaging Costs per Message (SMS, MMS, Web to SMS, Mobile
- Data & Voicemail)
- ii. Argentina, Paraguay and Uruguay (Claro)
- Table 7.11: Claro (Argentina, Paraguay & Uruguay) KPIs (Revenues, Subscriptions & ARPU) Q4
- 2007 to Q4 2008
- Table 7.12: Claro (Argentina) - Typical Messaging Costs per Message (SMS, MMS, Email, IM
- & Voice Messaging)
- iii. Brazil (Claro)
- iv. Chile (Claro)
- v. Colombia (CoMCEL)
- vi. Ecuador (Porta)
- vii. Peru (Claro)
- viii. Central America (Claro)
- ix. Caribbean (Claro)
- x. United States (TRACFONE)
- 7.2.2 ENTEL (Chile)
- Table 7.13: Entel PCS KPIs (Revenues, Subscriptions & ARPU) Q4 2007 to Q4 2008
- Table 7.14: ENTEL - Typical Messaging Costs per Message (SMS, MMS, Email, Mobile Data,
- IM & SMS Messenger)
- 7.2.3 Telefónica LatinoAmérica
- Table 7.15: Telefónica LatinoAmérica KPIs (Revenues & Subscriptions) Q4 2007 to Q4 2008
- i. Telefónica Móviles Chile (Movistar)
- Table 7.16: Telefonica Moviles Chile KPIs (Revenues & Subscriptions) Q4 2007 to Q4 2008
- Table 7.17: Telefonica Chile - Typical Messaging Costs per Message (SMS, MMS, Email, IM,
- Mobile Data, Voicemail & Voice Messaging)
- ii. Vivo (Brazil)
- Table 7.18: Vivo KPIs (Revenues, Subscriptions, ARPU & Market Share) Q4 2007 to Q4 2008
- Table 7.19: Vivo - Typical Messaging Costs per Message (SMS, MMS, Email, IM & Data) .. 199
- 7.3 Western Europe
- 7.3.1 Vodafone
- Table 7.20: Vodafone Group KPIs (Revenues & Subscriptions) for Six Months Ended September 30, 2008
- Table 7.21: Vodafone Group (Europe) KPIs (Revenues & Subscriptions) for Six Months
- Ended September 30, 2008
- Table 7.22: Vodafone Group (Rest of World) KPIs (Revenues & Subscriptions) for Six
- Months Ended September 30, 2008
- i. Vodafone Germany
- Table 7.23: Vodafone Germany - Typical Messaging Costs per Message (SMS, MMS, Email,
- IM & Visual Mailbox)
- ii. Portugal
- Table 7.24: Vodafone Portugal - Typical Messaging Costs per Message (SMS, MMS, Email &
- IM)
- iii. Spain
- iv. UK
- 7.3.2 Telefónica Móviles España SA (Telefonica Movistar - Spain)
- Table 7.25: Telefónica Móviles España KPIs (Revenues & Subscriptions) Q4 2007 to Q4 2008
- Figure 7.2: Telefónica Móviles España Mobile IM Screenshot
- Table 7.26: Telefonica Movistar (Spain) - Typical Messaging Costs per Message (SMS, MMS,
- Email, & IM)
- 7.3.3 Telefónica Europe
- i. Telefónica O2 UK
- Table 7.27: Telefónica UK KPIs (Revenues, Subscriptions & ARPU) Q4 2007 to Q4 2008
- Mobile Messaging & IP Evolution: Players, Strategies & Forecasts 2009-2014
- Page 10
- Table 7.28: O2 UK - Typical Messaging Costs per Message (SMS, MMS, Email, IM &
- Voicemail)
- ii. Telefónica O2 Germany
- Table 7.29: Telefónica O2 Germany KPIs (Revenues, Subscriptions & ARPU) Q4 2007 to Q4 2008
- iii. Telefónica O2 Ireland
- Table 7.30: Telefónica O2 Ireland KPIs (Revenues, Subscriptions & ARPU) Q4 2007 to Q4 2008
- iv. Telefónica O2 Czech Republic
- Table 7.31: Telefónica O2 Czech Republic KPIs (Revenues, Subscriptions & ARPU) Q4 2007 to Q4 2008
- Table 7.32: Telefónica O2 Czech Republic - Typical Messaging Costs per Message (SMS,MMS, Email, IM & Voicemail)
- 7.4 Eastern Europe
- 7.4.1 mobilkom austria group
- Table 7.33: mobilkom austria group KPIs (Revenues, Operating Income & Subscriptions) Q4 2008 and Q4 2007 y-o-y Comparison
- i. mobilkom austria
- Table 7.34: mobilkom austria KPIs (Revenues, Subscriptions & ARPU) Q4 2008 and Q4 2007
- y-o-y Comparison
- Table 7.35: mobilkom austria - Typical Messaging Costs per Message (SMS, MMS, Email & IM)
- ii. Vipnet
- Table 7.36: Vipnet KPIs (Revenues, Operating Income, Subscriptions, ARPU & Market Share)
- Q4 2008 and y-o-y Comparison
- Table 7.37: Vipnet - Typical Messaging Costs per Message (SMS, MMS, Email, Data &
- Voicemail)
- 7.4.2 VimpelCom Group - Beeline (Russia & CIS)
- Table 7.38: VimpelCom Mobile KPIs (Revenues, Subscriptions, ARPU & Market Share)
- (Russia) Q3 2007 to Q3 2008
- Table 7.39: VimpelCom (Russia - Moscow) - Typical Messaging Costs per Message (SMS, MMS, IM & Voice Messaging)
- 7.4.3 Turkcell
- Table 7.40: Turkcell KPIs (Revenues, Subscriptions & ARPU) Q3 2007, Q2 2008, Q3 2008, Q4 2008
- Table 7.41: Turkcell - Typical Messaging Costs per Message (SMS, MMS, Email, IM & Voice SMS)
- 8. Asian & African Markets
- 8.1 China & Far East
- 8.1.1 China Mobile
- Table 8.1: China Mobile KPIs (Revenues, Subscriptions, ARPU & Traffic), 2007-2008
- Table 8.2: China Mobile - Typical Messaging Costs per Message (SMS, MMS, GPRS, Email,
- IM, Voice & PIM)
- 8.1.2 China Unicom
- Table 8.3: China Unicom (GSM) KPIs (Revenues, Subscriptions & ARPU), 2007-2008
- Table 8.4: China Unicom - Typical Messaging Costs per Message (SMS & MMS)
- 8.1.3 NTT DoCoMo (Japan)
- Figure 8.1: Aggregate ARPU by Japanese Operator
- Figure 8.2: Packet ARPU by Japanese Operator
- Table 8.5: NTT DoCoMo Wireless KPIs (Revenues, Subscriptions, ARPU & Market Share) Q3
- 2007 (December 2007) to Q3 2008 (December 2008)
- Table 8.6: NTT DoCoMo - Typical Messaging Costs per Message (SMS, Email, Mobile Data
- & Chaku-moji)
- 8.1.4 KTF (South Korea)
- Table 8.7: KTF KPIs (Revenues, Subscriptions, ARPU, Data Usage &Messaging) Q4 2007 to
- Q4 2008
- Mobile Messaging & IP Evolution: Players, Strategies & Forecasts 2009-2014
- Page 11
- Table 8.8: KTF - Typical Messaging Costs per Message (SMS, MMS, Email, & Mobile Data)
- 8.2 Indian Sub Continent
- 8.2.1 Bharti Airtel
- Table 8.9: Bharti Airtel KPIs (Revenues, Subscriptions, ARPU & Market Share) Q4 2007 to Q4
- 2008
- Table 8.10: Bharti Airtel - Typical Messaging Costs per Message (SMS, MMS, Email, IM, &
- Voice)
- 8.2.2 Reliance Mobile
- Table 8.11: Reliance Mobile KPIs (Revenues, Subscriptions, ARPU & Market Share) December
- 2007 to December 2008
- Table 8.12: Reliance Mobile - Typical Messaging Costs per Message (SMS, MMS, Email,
- Alerts, IM, Talking Message & Voicemail)
- 8.2.3 Telenor Pakistan
- Table 8.13: Telenor Pakistan KPIs (Revenues, Subscriptions & ARPU) Q4 2007 to Q4 2008.
- Table 8.14: Telenor Pakistan Data Packages
- Table 8.15: ‘SMS fulltime’ Tariffs
- Table 8.16: Telenor Pakistan - Typical Messaging Costs per Message (SMS, MMS, Alerts,
- Email, Bubble Message & Backup)
- 8.3 Rest of Asia
- 8.3.1 3 (Australia)
- Table 8.17: 3 (Australia) KPIs (Revenues, Subscriptions & ARPU) Half Year and y-o-y
- Comparison
- Table 8.18: 3 (Australia) - Typical Messaging Costs per Message (SMS, Email, Mobile Data,
- IM, Video & Voicemail)
- 8.3.2 DiGi (Malaysia)
- Table 8.19: DiGi KPIs (Revenues, Subscriptions, Mobile Data & ARPU) Q4 2007 to Q4 2008
- Table 8.20: DiGi - Typical Messaging Costs per Message (SMS, MMS, Email, IM, BubbleTalk
- & Mobile Data)
- 8.3.3 Globe Telecom (Philippines)
- Table 8.21: Globe KPIs (Revenues, Subscriptions, Mobile Data & ARPU), 2007-2008
- Table 8.22: Globe - Typical Messaging Costs per Message (SMS, MMS, Email, Mobile Data &
- IM)
- 8.3.4 Telstra Mobile (Australia)
- Table 8.23: Telstra (Australia) KPIs ((Revenues, Subscribers & ARPU) Full Year Results and yo-
- y Comparison
- Table 8.24: Telstra - Typical Messaging Costs per Message (SMS, MMS, Email, & IM)
- 8.4 Africa & Middle East
- 8.4.1 etisalat
- Table 8.25: Etisalat - Typical Messaging Costs per Message (SMS, MMS, Email & Data)
- 8.4.2 Vodacom (South Africa)
- Table 8.26: Vodacom KPIs (Revenues, Subscriptions, ARPU & Market Share) Six Months Ended
- September 30 2008 and y-o-y Comparison
- i. Mobile Email
- a. Mobile IM
- ii. SVS (Short Voice Service)
- iii. Voicemail2SMS
- Table 8.27: Vodacom South Africa - Typical Messaging Costs per Message (SMS, MMS,
- Email, IM, Voicemail & SVS)
- 8.4.3 Zain
- Table 8.28: Zain Group KPIs (Revenues & Subscriptions), 2007-2008
- i. Jordan
- Table 8.29: Zain (Jordan) KPIs (Revenues, Subscriptions, ARPU & Market Share), 2007-2008
- Table 8.30: Zain (Jordan) - Typical Messaging Costs per Message (SMS, MMS, Email &
- Mobile Data)
- ii. Kenya
- Table 8.31: Zain (Kenya) KPIs (Revenues, Subscriptions, ARPU & Market Share), 2007-2008
- Table 8.32: Zain (Kenya) - Typical Messaging Costs per Message (SMS, MMS, Email &
- Mobile Data)
- iii. Nigeria
- Table 8.33: Zain (Nigeria) KPIs (Revenues, Subscriptions, ARPU & Market Share), 2007-2008
- Table 8.34: Zain (Nigeria) - Typical Messaging Costs per Message (SMS, MMS, Email & Mobile Data)
- iv. Uganda
- Table 8.35: Zain (Uganda) - KPIs (Revenues, Subscriptions, ARPU & Market Share), 2007-2008
- Table 8.36: Zain (Uganda) - Typical Messaging Costs per Message (SMS & Voicemail)
- 9. Mobile Messaging Value Added Services
- 9.1 Introduction
- 9.2 Voice
- 9.2.1 Voice Messaging/Voice SMS
- i. Background
- ii. Adoption
- iii. Commercial Options
- 9.2.2 Voice Messaging Providers
- i. Bubble Motion
- a. Company Background
- b. Products and Services
- c. Strategy
- Figure 9.1: BubbleTALK Deployment Options
- ii. Kirusa
- a. Company Background
- b. Products and Services
- iii. SpinVox
- a. Company Background
- b. Products and Services
- c. Strategy
- 9.2.3 Visual Voicemail
- i. Background
- Figure 9.2: Visual Voicemail User Interface
- ii. Adoption
- Figure 9.3: Visual Voicemail Delivered to TV Screen
- iii. Company Profile: Comverse
- a. Company Background
- b. Products and Services
- 9.3 Video
- 9.3.1 Videomail
- i. Background
- ii. Adoption
- iii. Commercial Options
- a. Video Colour Ring Back Tones
- b. Video Caller ID
- iv. Company Profile: Dialogic
- a. Company Background
- b. Products and Services
- Figure 9.4: Dialogic’s Portflio
- 9.4 Other
- 9.4.1 Address Book
- i. Address Book & Presence
- ii. Address Book ‘Favourites’ List
- Figure 9.5: On-Device Client Providing Converged Favourites List
- iii. Network Backup & Storage
- iv. Company Profile: NewBay Software
- a. Company Background
- b. Products and Services
- Figure 9.6: NewBay’s LifeCache ‘Model for Innovation and Delivery’
- 9.4.2 Media Translation
- 9.4.3 PIM
- 10. Mobile Messaging, Convergence & IP
- 10.1 Introduction
- 10.2 Convergence and IP
- 10.2.1 Legacy Mobile Infrastructures
- i. Circuit-Switching vs. Packet Switching
- ii. SS7 Signalling
- iii. IN (Intelligent Network)
- 10.2.2 Paths to IP
- i. Migration Drivers
- Figure 10.1: An IP-Based Messaging Architecture
- ii. IP Efficiencies
- iii. Messaging 2.0
- iv. IMS & SDP
- 10.2.3 Vendor Profiles
- i. Airwide Solutions
- a. Company Background
- b. Products and Services
- Figure 10.2: Airwide Solutions’ Fusion - A Next-Generation Messaging Architecture
- ii. Bharti Telesoft
- a. Company Background
- b. Products and Services
- c. Strategy
- iii. Ericsson
- a. Company Background
- b. Products and Services
- iv. Nokia Siemens Networks
- a. Company Background
- Table 10.1: Nokia Siemens Networks - Revenue and Net Income Growth 2007-2008 ($m)
- b. Products and Services
- c. Strategy
- 10.3 Converging Communities
- 10.3.1 Social Media & Web 2.0
- Figure 10.3: Social Networking On Mobile
- i. In Mail & Public Messaging
- ii. Facebook
- a. Company Background
- b. Services and Products - Fixed Internet
- c. Mobile Services
- iii. MySpace
- a. Company Background
- b. Products and Services
- - MySpace Mobile
- iv. Twitter
- 10.3.2 IM and the Interactive Communication Landscape
- Figure 10.4: The Interactive Communication Market
- i. Bots
- ii. Company Profile: Colibria
- a. Company Background
- b. Products and Services
- Figure 10.5: The Colibria Elevate Platform
- c. Strategy
- 10.3.3 Messaging to Blend Fixed & Mobile Web?
- 10.3.4 VoIP Communities
- i. Company Profile: fring
- a. Company Background
- b. Products and Services
- Figure 10.6: The fring Value Chain
- c. Strategy
- d. Case Study: mobilkom’s A1 & fring
- Figure 10.7: The fring Mobile Client
- ii. Company Profile: Skype
- a. Company Background
- b. Products and Services
- iii. Company Profile: Vyke
- a. Company Background
- b. Products and Services
- c. Strategy
- 11. Industry Bodies and Developments
- 11.1 Introduction
- 11.2 Industry Bodies
- 11.2.1 3GPP
- i. IP-Multimedia Subsystem (IMS)
- Figure 11.1: IMS Architecture Overview
- ii. MMTel
- Figure 11.2: MMTEL Interworking Overview
- 11.2.2 Fixed-Mobile Convergence Alliance
- Figure 11.3: FMCA Objectives
- 11.2.3 GSM Association (GSMA)
- i. IP Interworking
- a. GRX
- Figure 11.4: The GRX Architecture
- b. IPX
- Figure 11.5: The IPX Architecture
- ii. Open Connectivity Programme
- a. SMS Hubbing
- iii. PathFinder
- iv. Voice Messaging Service Definition
- Table 11.1: Voice Messaging Functions
- Figure 11.6: Distributed Interworking Method for Voice Messaging Service
- 10.2.4 Open Mobile Terminal Platform (OMTP)
- Figure 11.7: OMTP Focus
- i. BONDI Initiative
- 11.2.5 RTT Alliance
11.3 Wireless Web Developments
- 11.3.1 IETF (Internet Engineering Task Force)
- i. ENUM
- ii. LEMONADE (licence to enhanced mobile oriented and diverse endpoints)
- iii. Real-Time Text over IP (ToIP)
- iv. SIP (Session Initiation Protocol)
- v. SIP-SIMPLE (SIP for Instant Messaging and Presence Leveraging Extensions)
- a. Optimisations
- b. Instant Messaging
- c. IM Chat Rooms
- d. IM Features
- vi. XMPP (Extensible Messaging and Presence Protocol)
- 11.3.2 XMPP Standards Foundation (XSF)
- 11.3.3 OMA (WAP 2.0 & IMPS v.1.3)
- i. Converged IP Messaging (CPM)
- Figure 11.8: Converged IP Messaging
- ii. OMA Browsing
- iii. OMA-CP (Client Provisioning)
- iv. OMA-EMN (Email Notification)
- v. OMA MEM (Mobile E-Mail)
- vi. OMA MMS 1.3
- vii. OMA Presence SIMPLE V2.0
- viii. OMA Push V2.2
- ix. OMA SIMPLE IM V1.0
- a. Deferred Messaging
- x. WAP 2.0
- a. WAE (Wireless Application Environment)
- b. Introduction of Internet Protocols
- c. WAP Programming Model
- d. Enhanced Services
- xi. IMPS V.1.3 (Instant Messaging and Presence Service)
- Figure 11.9: OMA’s IMPS Architecture
- xii. OMA DS (Data Synchronization)
- xiii. XDM
- 11.3.4 Web Services
- i. REST (REpresentational State Transfer)
- ii. SOAP (Simple Object Access Protocol)
- 11.3.5 W3C and the Mobile Web Initiative (MWI)
- Appendix: Mobile Messaging Technologies
- 1 Introduction
- 2 Core P2P Mobile Messaging Services
- 2.1 SMS (Short Message Service)
- i. SMS Architecture
- Figure A1: SMS Architecture
- ii. SMS Standards & Protocols
- iii. SMS Interworking
- 2.2 Enhanced Messaging - EMS & RCS
- i. Rich Communication Suite (RCS) Initiative
- Figure A2: The Objectives of RCS
- 2.3 MMS
- i. MMS Architecture
- Figure A3: MMS Architecture
- Table A1: Supporting non-MMS Phone Access
- ii. MMS Standards & Protocols
- iii. MMS Interworking
- Figure A4: The SMTP Design Structure
- 2.4 Mobile Email
- Figure A5: Email Architecture
- Table A2: Common Email Approaches
- i. Mobile Email Architectures
- Figure A6: Pull and Push Technology
- ii. Mobile Email Standards
- 2.5 Mobile IM & Presence
- i. Mobile IM (Web-Based)
- ii. SMS+/SMS 2.0/Super SMS (On-Net)
- 2.6 Messaging Gateway and Routers
- i. Messaging Gateways
- List of Forecasts
- All forecasts are for 2009-2014, except where noted below.
- Regional forecasts cover 8 regions: North America, South America, Western Europe, Eastern Europe, Far East
- & China, Indian Sub Continent, Rest of Asia Pacific, Africa & Middle East.
- Mobile Messenging
- Total Global Revenues for Mobile Messaging ($m), Split by 8 Key Regions
- Total Global Revenues for Mobile Messaging ($m), Split by Product (SMS, MMS, IM, Email)
- SMS
- Number of Mobile Subscribers Using SMS (m), Split by 8 Key Regions
- Total Annual SMS Volume (m), Split by 8 Key Regions
- Total Volume of Paid-for SMS Messages (m), Split by 8 Key Regions
- Total Operator Billed SMS Revenues ($m), Split by 8 Key Regions
- SMS Based Advertising Revenues ($m), Split by 8 Key Regions
- Retail Cost per SMS (by Region) 2008-2013
- MMS
- Number of Mobile Subscribers Using MMS (m), Split by 8 Key Regions
- Total Volume of Paid-for MMS (bn), Split by 8 Key Regions
- Total Operator-Billed MMS Revenues ($m), Split by 8 Key Regions
- Total Ad-funded MMS Traffic (m), Split by 8 Key Regions
- MMS Based Advertising Revenues ($m), Split by 8 Key Regions
- Email
- Number of Mobile Subscribers Using Email (m), Split by 8 Key Regions
- Total Operator-Billed Email Revenues ($m), Split by 8 Key Regions
- Number of Mobile IM Users (m), Split by 8 Key Regions
- Cost Per Email Monthly Subscription ($)
- Instant Messaging
- Number of Users Paying for Mobile IM (m), Split by 8 Key Regions
- Total Operator-Billed IM Revenues ($m), Split by 8 Key Regions
- Total Number of Ad-funded Mobile IM Subscribers (m), Split by 8 Key Regions
- Total Value of Mobile IM Ad-Spend ($m), Split by 8 Key Regions
- Cost per Monthly IM Subscription
- Mobile Messaging & IP Evolution: Players, Strategies & Forecasts
- Juniper Research Ltd +44 (0)1256 830002 www.juniperresearch.com
- Historical Data Points
- KPIs by Region
- All KPIs are for Q4 2007 to Q4 2008 unless stated below.
- North America
- AT&T KPIs (Revenues, Subscriptions & ARPU)
- Rogers Wireless KPIs (Revenues, Subscriptions & ARPU)
- Virgin Mobile USA KPIs (Revenues, Subscriptions & ARPU)
- South America
- America Movil KPIs (Revenues & Subscriptions)
- Telcel KPIs (Revenues, Subscriptions & ARPU)
- Claro (Argentina, Paraguay & Uruguay) KPIs (Revenues, Subscriptions & ARPU)
- Entel PCS KPIs (Revenues, Subscriptions & ARPU)
- Telefónica LatinoAmérica KPIs (Revenues & Subscriptions)
- Telefonica Moviles Chile KPIs (Revenues & Subscriptions)
- Vivo KPIs (Revenues, Subscriptions, ARPU & Market Share)
- Western Europe
- Vodafone Group KPIs (Revenues & Subscriptions) for Six Months Ended September 30, 2008
- Vodafone Group (Europe) KPIs (Revenues & Subscriptions) for Six Months Ended September 30, 2008
- Vodafone Group (Rest of World) KPIs (Revenues & Subscriptions) for Six Months Ended September 30, 2008
- Telefónica O2 Germany KPIs (Revenues, Subscriptions & ARPU)
- Telefónica O2 Ireland KPIs (Revenues, Subscriptions & ARPU)
- Telefónica O2 Czech Republic KPIs (Revenues, Subscriptions & ARPU)
- Eastern Europe
- mobilkom austria group KPIs (Revenues, Operating Income & Subscriptions) Q4 2008 and Q4 2007 y-o-y
- Comparison
- mobilkom austria KPIs (Revenues, Subscriptions & ARPU) Q4 2008 and Q4 2007 y-o-y Comparison
- Telefónica Móviles España KPIs (Revenues & Subscriptions)
- Telefónica UK KPIs (Revenues, Subscriptions & ARPU) Q4 2007 to Q4 2008
- Vipnet KPIs (Revenues, Operating Income, Subscriptions, ARPU & Market Share) Q4 2008 and y-o-y
- Comparison
- VimpelCom Mobile KPIs (Revenues, Subscriptions, ARPU & Market Share) (Russia) Q3 2007 to Q3 2008
- Turkcell KPIs (Revenues, Subscriptions & ARPU) Q3 2007, Q2 2008, Q3 2008, Q4 2008
- China & Far East
- China Mobile KPIs (Revenues, Subscriptions, ARPU & Traffic), 2007-2008
- China Unicom (GSM) KPIs (Revenues, Subscriptions & ARPU), 2007-2008
- NTT DoCoMo Wireless KPIs (Revenues, Subscriptions, ARPU & Market Share) Q3 2007 (December 2007) to
- Q3 2008 (December 2008)
- KTF KPIs (Revenues, Subscriptions, ARPU, Data Usage &Messaging)
- Bharti Airtel KPIs (Revenues, Subscriptions, ARPU & Market Share)
- Reliance Mobile KPIs (Revenues, Subscriptions, ARPU & Market Share) December 2007 to December 2008
- Mobile Messaging & IP Evolution: Players, Strategies & Forecasts
- Juniper Research Ltd +44 (0)1256 830002 www.juniperresearch.com
- Telenor Pakistan KPIs (Revenues, Subscriptions & ARPU)
- Globe KPIs (Revenues, Subscriptions, Mobile Data & ARPU)
- Rest of Asia
- 3 (Australia) KPIs (Revenues, Subscriptions & ARPU) Half Year and y-o-y Comparison
- DiGi KPIs (Revenues, Subscriptions, Mobile Data & ARPU)
- Telstra (Australia) KPIs ((Revenues, Subscribers & ARPU) Full Year Results and y-o-y Comparison
- Vodacom KPIs (Revenues, Subscriptions, ARPU & Market Share) Six Months Ended September 30 2008 and
- y-o-y Comparison
- Zain Group KPIs (Revenues & Subscriptions), 2007-2008
- Zain (Jordan) KPIs (Revenues, Subscriptions, ARPU & Market Share), 2007-2008
- Zain (Kenya) KPIs (Revenues, Subscriptions, ARPU & Market Share), 2007-2008
- Zain (Nigeria) KPIs (Revenues, Subscriptions, ARPU & Market Share), 2007-2008
- Zain (Uganda) KPIs (Revenues, Subscriptions, ARPU & Market Share), 2007-2008
- Typical Messaging Costs per Message
- VVO = Voice, Video & Other, IM = Instant Messaging, SVS + Short Verse Service.
- North America
- AT&T - Typical Messaging Costs per Message (SMS, MMS, Email, IM & Voicemail)
- Helio ‘A La Carte’ - Typical Messaging Costs per Message (SMS, MMS, Email, IM & VVO)
- Virgin Mobile USA - Typical Messaging Costs per Message (SMS, MMS, Email, IM & Video)
- South America
- Telcel - Typical Messaging Costs per Message (SMS, MMS, Web to SMS, Mobile Data & Voicemail)
- Claro (Argentina) - Typical Messaging Costs per Message (SMS, MMS, Email, IM & Voice Messaging)
- ENTEL - Typical Messaging Costs per Message (SMS, MMS, Email, Mobile Data, IM & SMS Messenger)
- Telefonica Chile - Typical Messaging Costs per Message (SMS, MMS, Email, IM, Mobile Data, Voicemail & Voice
- Messaging)
- Vivo - Typical Messaging Costs per Message (SMS, MMS, Email, IM & Data)
- Western Europe
- Vodafone Germany - Typical Messaging Costs per Message (SMS, MMS, Email, IM & Visual Mailbox)
- Vodafone Portugal - Typical Messaging Costs per Message (SMS, MMS, Email & IM)
- Telefonica Movistar (Spain) - Typical Messaging Costs per Message (SMS, MMS, Email, & IM)
- O2 UK - Typical Messaging Costs per Message (SMS, MMS, Email, IM & Voicemail)
- Telefónica O2 Czech Republic - Typical Messaging Costs per Message (SMS, MMS, Email, IM & Voicemail)Eastern Europe
- mobilkom austria - Typical Messaging Costs per Message (SMS, MMS, Email & IM)
- Vipnet - Typical Messaging Costs per Message (SMS, MMS, Email, Data & Voicemail)
- VimpelCom (Russia - Moscow) - Typical Messaging Costs per Message (SMS, MMS, IM & Voice Messaging)
- Turkcell - Typical Messaging Costs per Message (SMS, MMS, Email, IM & Voice SMS)
- China & Far East
- China Mobile - Typical Messaging Costs per Message (SMS, MMS, GPRS, Email, IM, Voice & PIM)
- Mobile Messaging & IP Evolution: Players, Strategies & Forecasts
- Juniper Research Ltd +44 (0)1256 830002 www.juniperresearch.com
- China Unicom - Typical Messaging Costs per Message (SMS & MMS)
- NTT DoCoMo - Typical Messaging Costs per Message (SMS, Email, Mobile Data & Chaku-moji)
- KTF - Typical Messaging Costs per Message (SMS, MMS, Email, & Mobile Data)
- Bharti Airtel - Typical Messaging Costs per Message (SMS, MMS, Email, IM, & Voice)
- Reliance Mobile - Typical Messaging Costs per Message (SMS, MMS, Email, Alerts, IM, Talking Message & Voicemail)
- Telenor Pakistan - Typical Messaging Costs per Message (SMS, MMS, Alerts, Email, Bubble Message & Backup)Rest of Asia
- 3 (Australia) - Typical Messaging Costs per Message (SMS, Email, Mobile Data, IM, Video & Voicemail)
- DiGi - Typical Messaging Costs per Message (SMS, MMS, Email, IM, BubbleTalk & Mobile Data)
- Globe - Typical Messaging Costs per Message (SMS, MMS, Email, Mobile Data & IM)
- Telstra - Typical Messaging Costs per Message (SMS, MMS, Email, & IM)
- Etisalat - Typical Messaging Costs per Message (SMS, MMS, Email & Data)
- Vodacom South Africa - Typical Messaging Costs per Message (SMS, MMS, Email, IM, Voicemail & SVS)
- Zain (Jordan) - Typical Messaging Costs per Message (SMS, MMS, Email & Mobile Data)
- Zain (Kenya) - Typical Messaging Costs per Message (SMS, MMS, Email & Mobile Data)
- Zain (Nigeria) - Typical Messaging Costs per Message (SMS, MMS, Email & Mobile Data)
- Zain (Uganda) - Typical Messaging Costs per Message (SMS & Voicemail)
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