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Multichannel Consumers - UK


Published Date: April 2007
Published By: Mintel International Group Ltd.
Page Count: 103
Order Code: R560-2591
 
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Issues in the Market
Main issues
Definition
Abbreviations


Market in Brief
A market set for continued growth…
Figure 1: UK multichannel TV penetration, by platform, 2001-06
…with increasing willingness to use advanced features
Broadcasters fighting against other media…
…as well as each other
Can television compete against new media?
Innovation is key…
…even if viewers are sticking to traditional viewing patterns


Internal Market Environment
Key Points
Analogue switch off will drive multichannel adoption
Plummeting price of Freeview equipment
Freeview sales on the way up…
Figure 2: Sales of digital terrestrial TV equipment, by type, 2005-06
…helped by growing degree of integration
Growth in Internet access tails off
Figure 3: Internet penetration, by gender, socio-economic group and age, 2001-06
Growth in broadband an advantage for some…
Figure 4: Type of Internet access, 2003-06
…but also a major threat
File sharing could undermine premium and exclusive content
Average viewing hours sliding…
Figure 5: Trends in average viewing hours, 2002-06
…with major implications for advertising income
Channels face a more volatile future
Building a broader income base…
…but attracting regulatory interest
Ofcom to look into pay TV industry


Broader Market Environment
Key Points
Television adspend increasing…
Figure 6: Adspend - television and total, 1996-2005
…but it is facing stiff competition
PDI should continue to increase
Figure 7: Trends in personal disposable income and consumer expenditure, 2002-12
Aging population to impact on channel mix…
Figure 8: Trends in the age structure of the UK population, by gender, 2002-12
…as will lifestage changes
Figure 9: Forecast adult population trends, by lifestage, 2002-12
A growing middle class
Figure 10: Forecast adult population trends, by socio-economic group, 2002-12


Competitive Context
Key Points
Television still the favourite leisure pursuit…
Figure 11: Favourite leisure activities, December 2006
…but it faces a new type of competition
Slight fall in radio listening
Figure 12: Hours of radio listened to per person, 2004-06
Games consoles could threaten
Figure 13: Sales of video game hardware/software, 2001-11
Manufacturers go after a new audience
IPTV in its infancy - but growing up fast
BBC at the forefront of new developments


Strengths and Weaknesses in the Market
Strengths
Weaknesses


Market Performance
Key Points
Freeview driving multichannel market onwards
Figure 14: UK multichannel TV households, by platform, 2001-06
Three quarters of householders are multichannel viewers
Figure 15: UK multichannel TV penetration, by platform, 2001-06


Market Segmentation
Key Points
Analogue terrestrial slips to third place
Figure 16: UK multichannel market share, main TV set, by platform, Q3 2006
Real scope to increase secondary sales…
…but Freeview could win out
Triple-play is the new industry aim
Sky and Virgin go to war


Companies and Products
Key Points
Terrestrial channels losing market share
Figure 17: Viewing share, by channel, 2001-06
Sport still the ‘battering ram’
Figure 18: Highest rated channels, January & February 2007
ITV
Channel 4
British Sky Broadcasting
Virgin Media Television
UKTV


The Multichannel Customer
Key points:
The Sky+ factor
Figure 19: Television reception, February/March 2007
Television reception, by demographic sub-groups
Figure 20: Television reception, by demographic sub-groups, February/March 2007
Sky + ABs = success
Building on the user base
Current affairs and comedy still reel in the viewers
Figure 21: Programming regularly watched on terrestrial channels, February/March 2007
For full demographics see Detailed Demographics section.
Changing tastes
Affluence and the arts
Multichannel viewing - entertainment takes top billing
Figure 22: Programming regularly watched on satellite/cable/Freeview channels, February/March 2007
Men & Motors - and sport, and news, and documentaries
The generation gap reveals itself…
…as do the trials of parenthood
The chicken, the egg, and the multichannel consumer
Figure 23: Frequency of watching TV programmes, February/March 2007
Older and less affluent the heaviest viewers
(Multi) channel-surfing?
Figure 24: Viewing habits, February/March 2007
Background noise and viewing levels
Figure 25: Viewing habits, by amount of TV watched, February/March 2007
More TV - less focus


The Multichannel Customer - Detailed Demographics
Most popular terrestrial channels
Figure 26: Most popular programming regularly watched on terrestrial channels, by detailed demographics, February/March 2007
Next most popular terrestrial channels
Figure 27: Next most popular programming regularly watched on terrestrial channels, by detailed demographics, February/March 2007
Least popular terrestrial channels
Figure 28: Further popular programming regularly watched on terrestrial channels, by detailed demographics, February/March 2007
Most popular satellite/cable/Freeview channels
Figure 29: Most popular programming regularly watched on satellite/cable/Freeview channels, by detailed demographics, February/March 2007
Next most popular satellite/cable/Freeview channels
Figure 30: Next most popular programming regularly watched on satellite/cable/Freeview channels, by detailed demographics, February/March 2007
Least popular satellite/cable/Freeview channels
Figure 31: Least popular programming regularly watched on satellite/cable/Freeview channels, by detailed demographics, February/March 2007
Frequency of watching TV programmes
Figure 32: Most popular frequency of watching TV programmes, by detailed demographics, February/March 2007
Viewing habits
Figure 33: Viewing habits, by detailed demographics, February/March 2007


The Consumer - Turning Interactivity into Revenue
Key Points:
Multichannel consumers leading the charge
Figure 34: Viewing package habits, February/March 2007
For full demographics, see Detailed Demographics section
Trouble for the switch-off?
Investing in TV viewing
Figure 35: Viewing package habits, by frequency of watching TV programmes, February/March 2007
Reluctant upgraders are planners, not surfers
Figure 36: Viewing package habits, by viewing habits, February/March 2007
Selling the benefits of technology
Still talking about the weather
Figure 37: Most popular use of interactive services, February/March 2007
Customer satisfaction is key
Getting the message across…
Figure 38: Most popular use of interactive services, February/March 2007
…with VoD showing real potential
User-unfriendliness holding back some services?
Figure 39: Next most popular use of interactive services, February/March 2007
The electronic babysitter?
Different platforms - different strengths
Figure 40: Used interactive services and love it, by TV reception, February/March 2007
Preaching to the unconverted?
Making money from the infrequent viewers
Sky+ a major draw for the Early Adopters
Figure 41: Most popular use of interactive services, by viewing package habits, February/March 2007
Figure 42: Next most popular use of interactive services, by viewing package habits, February/March 2007


The Consumer - Turning Interactivity into Revenue - Detailed Demographics
Attitudes towards upgrading
Figure 43: Viewing package habits, by detailed demographics, February/March 2007
Interactive services - Have used it and love it
Figure 44: Most popular use of interactive services, by detailed demographics, February/March 2007
Figure 45: Next most popular use of interactive services, by detailed demographics, February/March 2007
Use of interactive services and frequency of watching TV
Figure 46: Most popular use of interactive services, by frequency of watching TV, February/March 2007
Figure 47: Next most popular use of interactive services, by frequency of watching TV, February/March 2007

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