The Oracle CRM Radars: Oracle E-Business Suite CRM, Oracle Siebel CRM and Oracle PeopleSoft Enterprise CRM (Vendor Focus)

Published Date: September 2007 Published By: Datamonitor Page Count: 36 Order Code: R313-25653 $1,295.00   Online Download $2,590.00   Global Site License   Questions About This Report E-mail a Colleague Printable Page Fax Your Order Description Table of Contents Search Inside this Report Similar Products DATAMONITOR VIEW CATALYST SUMMARY MARKET DEVELOPMENTS The CRM application market is maturing Uptake among SMEs is growing and CRM is converging with adjacent technologies ANALYSIS Oracle CRM Radars Oracle E-Business Suite (EBS): CRM Radars Oracle Siebel CRM: CRM Radars Oracle PeopleSoft Enterprise: CRM Radars Recommendation: Shortlist APPENDIX Summary scores Datamonitor Ratings Definitions Extended Methodology Technology User Sentiment Market Impact Methodology Further reading Ask the analyst Datamonitor consulting Disclaimer List of Tables Table 1: CRM Decision Matrix - vendor scores summary List of Figures Figure 1: The Oracle EBS CRM Radars Figure 2: The Oracle Siebel CRM Radars Figure 3: The Oracle PeopleSoft CRM Radars Figure 4: Datamonitor CRM decision matrix - Oracle CRM solutions* Figure 5: The Datamonitor CRM Decision Matrix* - Hypothetical Oracle CRM score (maximum score in each category from within the Oracle CRM portfolio) Similar Products • MarketWatch: Technology Published Nov 2008 by Datamonitor • Worldwide Contact Center Applications 2008 Vendor Profiles: Bringing Business Process to Unified Communications Published Nov 2008 by IDC • Survey Says! Subscribers Moving to the Center of Strategic Plans for Mobile Operators Published Oct 2008 by Yankee Group • The foundations for a knowledge services offshoring economy Published Oct 2008 by Ovum Plc • On-demand CRM: From Top-lines to Bottom-lines (Strategic Focus) Published Oct 2008 by Datamonitor • CRM & Business Intelligence Market 2007-2010 - Bundled Report Published Oct 2008 by Infiniti Research Limited • CRM Software & Application Management Services Market 2007-2010 - Bundled Report Published Oct 2008 by Infiniti Research Limited • Contact Center Markets and Technologies, 2008-2013 (Interactive Model) Published Oct 2008 by Datamonitor • Telemarketing & Call Centers in the US - Industry Risk Rating Report Published Oct 2008 by IBISWorld • Verticalization of Services: Where Are the Hotspots? Published Oct 2008 by IDC