TABLE OF CONTENTS
TECHNOLOGY SOURCING AND SPENDING: DISPELLING THE MYTHS AND EXPLAINING THE FACTS 6
Introduction 6
Infrastructure 7
Business process outsourcing 7
Application service providers and Joint-use-centers 8
IN- OR OUTSOURCING 9
The German route 9
GERMAN SOURCING STRATEGIES ARE CHANGING 11
Business drivers 11
Retail banking 11
Insurance 11
Outsourcing attitudes 11
Maturing nearshore markets 12
Key deals 12
VENDOR OPPORTUNITY 14
German market shows greatest vendor potential 14
APPENDIX 15
Future readings 15
SPP writing team 15
LIST OF FIGURES
Figure 1: German technology services sourcing has a fundamentally different spending profile to most of its comparable markets 6
Figure 2: FSI based insourcing dominates the German ‘outsourcing’ marke 9
Figure 3: Vendor opportunity 14