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Home > Computers and Information Technology > IT Administration & Services > Outsourcing
Outsourcing Practices of Major Technology MNCs in India
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- 1. Executive Summary
- 2. Introduction
- 3. R&D Outsourcing Activities in India- The Ecosystem
- 3.1 Reasons for outsourcing
- 3.1.1 Recognized Outsourcing Index of India
- 3.1.2 Vast Access to Skill base
- 3.1.3 Strong quality orientation
- 3.1.4 Availability of quality infrastructure
- 3.1.5 Enabling Government Policies
- 3.1.6 Availability of private equity
- 3.1.7 Serious about data security concerns
- 3.1.8 R&D services and software products
- 3.2 Popular models of outsourcing in India
- 3.2.1 General models
- 3.2.2 General process of developing captives in India
- 3.3 Outsourcing Strategies
- 3.4 Criteria for Outsourcing
- 3.4.1 Criteria for Manpower, Project, ODC, IP Outsourcing
- 3.4.2 Criteria for vendor selection/partnering
- 3.5 Types of vendor agreement 3.5.1 Standard Type of Agreements
- 3.5.2 Service Level Agreement (SLA)
- 3.5.3 Subcontracting
- 3.5.4 Termination clause
- 3.5.5 Indemnity clause
- 3.5.6 Enforceability clause
- 3.5.7 Technology refresh clause
- 3.5.8 IPR (Intellectual Property Rights) Protection
- 3.5.9 Employment clause
- 3.6 Vendor Evaluation
- 3.7 Outsourcing Security Policy
- 3.7.1 General method of vendor risk assessment
- 3.7.2 General method of captive risk assessment
- 3.7.3 Security Management by Major Vendors in India
- 4. Outsourcing Activities- Case studies of major MNCs in India
- 4.1 Company Information
- 4.1.1 Nokia
- 4.1.2 Motorola
- 4.1.3 Texas Instruments
- 4.1.4 Hewlett-Packard (HP)
- 4.1.5 Alcatel-Lucent
- 4.2 Vendor Cost- The current scenario
- 4.3 Captives of the companies in India
- 4.3.1 Nokia
- 4.3.2 Texas Instruments
- 4.3.3 Motorola
- 4.3.4 Hewlett-Packard
- 4.3.5 Alcatel-Lucent
- 4.4 Management practices of the captives
- 4.4.1 Texas Instruments (TI)
- 4.4.2 Nokia
- 4.4.3 Motorola
- 4.4.4 Hewlett-Packard
- 4.4.5 Alcatel-Lucent
- 4.5 Perceived Reasons for outsourcing to India
- 4.5.1 Nokia
- 4.5.2 Motorola
- 4.5.3 Texas Instruments (TI)
- 4.5.4 Hewlett-Packard (HP)
- 4.5.5 Alcatel-Lucent (formerly Lucent Technologies)
- 4.6 Outsourcing Strategies
- 4.6.1 Nokia
- 4.6.2 Motorola
- 4.6.3 Texas Instruments (TI)
- 4.6.4 Hewlett-Packard
- 4.6.5 Alcatel-Lucent
- 4.7 Value Proposition by companies in Outsourcing
- 4.7.1 Value Proposition of Nokia
- 4.7.2 Value Proposition of Motorola
- 4.7.3 Value Proposition of Texas Instruments
- 4.7.4 Value Proposition of HP
- 4.7.5 Value Proposition of Alcatel-Lucent
- 4.8 Auditing Policy of Companies
- 4.8.1 Nokia
- 4.8.2 Motorola
- 4.8.3 HP
- 4.8.4 Texas Instruments (TI)
- 4.8.5 Alcatel-Lucent
- 5. Conclusion
- LIST OF FIGURES
- Figure 1: Outsourcing Index Ranking of countries
- Figure 2: Evolution of engineering outsourcing in India
- Figure 3: Saving and Control scenario in outsourcing models
- Figure 4: Process of developing a captive in India
- Figure 5: Common strategy of outsourcing by companies
- Figure 6: Basic criteria for outsourcing
- Figure 7: Emerging business model deciding outsourcing
- Figure 8: General Vendor Selection Criteria
- Figure 9: General contents of a complete SLA
- Figure 10: Vulnerability Management Model
- Figure 11: Captives of Nokia in India
- Figure 12: Captives of TI in India
- Figure 13: Captives of Motorola in India
- Figure 14: Captives of Hewlett-Packard in India
- Figure 15: Captives of Alcatel-Lucent in India
- Figure 16: Local outsourcing management scenario
- Figure 17: Loss due to ineffective outsourcing operation management
- Figure 18: Outsourcing strategy of Motorola
- Figure 19: Outsourcing strategy of TI
- Figure 20: Outsourcing strategy of HP
- Figure 21: Outsourcing strategy of Alcatel Lucent
- Figure 22: Emerging relationship model
- LIST OF TABLES
- Table 1: Position of Indian cities in terms of basic infrastructure
- Table 2: Vendor Evaluation Matrix
- Table 3: Details of the vendors/third party of Nokia in India
- Table 4: Details of the vendors/third party of Motorola in India
- Table 5: Details of the vendors/third party of HP in India
- Table 6: Details of the vendors/third party of Alcatel-Lucent in India
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