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Outsourcing
Perspectives on Delivery Center Locations for BPO - Latin America
Published Date:
February 2008
Published By:
Everest Research Institute
Page Count:
105
Order Code:
R3492-64
$2,999.00 Online Download
$4,498.00 Global Site License
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Description
Table of Contents
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Section I: Executive summary
Section II: Latin America market overview
Size and growth of the Latin American market
Examples of supplier and captive presence
Location/city options for delivery centers
Key factors driving complexity in decision-making
Section III: Drivers and approach to location selection
Everest risk-reward framework
Approach/methodology used for location prioritization
Section IV: Relative attractiveness of Latin American cities for BPO
How to read this document
Assessment on environment-and infrastructure-related factors
Environment-related factors: stability, security, risk of natural hazards
Infrastructure-related factors: connectivity, infrastructure support
Labor pool analysis
Tertiary educated labor pool
Level of language skills
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