Policy Administration BPO in UK L&P: Industry Research Report

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Policy Administration BPO in UK L&P

Published Date: January 2006

Published By: Datamonitor

Page Count: 14

Order Code: R313-14160

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TABLE OF CONTENTS
MARKET CONTEXT 5
Introduction 5
Global sourcing strategies increase in importance within policy administration BPO 5
VAT 6
New business / Deal structures 6
Platform Consolidation 7
COMPETITIVE POSITIONING 9
TCS become a major player with one large deal, illustating the immaturity of the market 9
Capita 9
CSC 10
EDS 10
Liberata 10
TCS 11
Unisys 11
Vertex Financial Services (Marlborough Stirling) 11
THE FUTURE DECODED 12
Market moves toward maturity but robust growth continues to 2009 12
APPENDIX 14
Future readings 14
SPP writing team 14

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