Pushing the Boundaries of On-line Collaboration

Pushing the Boundaries of On-line Collaboration - The Web-based Collaboration Services Market

Published Date: October 2006

Published By: Frost & Sullivan

Page Count: 87

Order Code: R1-5170

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Description

Table of Contents

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1. Executive Summary
        1. Executive Summary
                  1. Introduction
                  2. Overview of the Market

2. Organizational Trends in Communications-based Collaboration
        1. Organizations and Collaboration
                  1. The Organisational Collaboration Index (CI)
                  2. Conferencing for Collaboration
                  3. Introducing Web-based Collaboration Services
                  4. A Slower than Anticipated Start for Web Conferencing
                  5. IM Takes the Enterprise by Storm
                  6. Presence is Getting Everywhere
                  7. For Microsoft Communications is Not a Hardware Problem

3. Synchronous and Asynchronous Modes of Collaboration
        1. Modes of Collaboration
                  1. Synchronous Collaboration
                  2. Asynchronous Collaboration

4. Tools and Technologies
        1. The Foundations of Collaboration Services
                  1. Introduction
                  2. Virtual PBX
                  3. Project Management
                  4. Message Boards and Forums
                  5. Intranets and Shared Workspaces
                  6. Instant Messaging
                  7. E-mail
                  8. Voice over Internet Protocol (VoIP)
                  9. Audio Conferencing
                  10. Video Conferencing
                  11. Audio-web Conferencing
                  12. Application Sharing
                  13. Calendars and Contact Lists
                  14. Wikis
                  15. Web logs (Blogs)
                  16. Survey Forms
                  17. Social Networking

5. Drivers and Constraints
        1. Drivers and Constraints
                  1. Broad Macroeconomic and Geopolitical Factors
                  2. Drivers and Enablers
                  3. Possible Barriers and Constraints to Market Growth

6. Market Size and Projections for Growth
        1. Global Market Size
                  1. Methodology of Market Sizing
                  2. Growth in Market Opportunity
                  3. Market Measurement and Forecasts

7. An Overview of Service Providers and Services
        1. Introduction
                  1. Introduction
        2. A Sample of Web-based Collaboration Service Providers
                  1. Adobe Connect
                  2. AirSet
                  3. Apptix
                  4. Central Desktop
                  5. Convenos
                  6. Genesys Conferencing
                  7. Glance Networks
                  8. Groove Networks
                  9. HyperOffice
                  10. Intuit Quickbase
                  11. JotSpot
                  12. Microsoft
                  13. Near-Time
                  14. ntl:Telewest
                  15. Premiere Global Services
                  16. Skype
                  17. Socialtext
                  18. Userplane
                  19. WebDialogs
                  20. Webex

8. Conclusions
        1. Conclusions
                  1. An overview
                  2. What role for Microsoft?
                  3. A bright future for services
                  4. Who benefits?

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