Results from the 2006 Canadian Consumer Channel Preference Survey: It's a

Results from the 2006 Canadian Consumer Channel Preference Survey: It's a Multichannel World

Published Date: September 2006

Published By: IDC

Page Count: 14

Order Code: R104-27826

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Description

Table of Contents

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Table of Contents
Financial Insights Opinion
In This Report
Situation Overview
Introduction
Methodology
Online and ATM Are Most Frequented Channels
Figure: Consumer Banking Channel Utilization
Figure: Frequency of Banking Channel Usage in Canada
Figure: Frequency of Banking Channel Usage in the United States
Table: Select Delivery Channel Transaction Volumes, 2000-2005 (M)
Most Bill Payment Occurs at Bank Web Sites ? Not Biller Web Sites
Figure: Canadian Consumer Payment Technologies Usage
Figure: Share of Online Bill Payments by Financial Institution, 1Q06
Future Outlook
Mitigating Identity Theft Concerns Will Be Essential for Banks' Continued Online Success
Figure: Canadian Consumers Concern Regarding Identity Theft
Figure: Canadians Who Have Changed Their Online Behaviour to Reduce Risk of Identity Theft
Essential Guidance
Actions for Financial Institutions
Actions for Vendors
Learn More
Related Research
Synopsis

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