SME perspectives on mobility issues: Industry Research Report

SME perspectives on mobility issues

Published Date: February 2006

Published By: Ovum Plc

Page Count: 20

Order Code: R464-79

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Key messages
Mobility and the SME
Ovum SME survey
SMEs have a highly mobile workforce
- Figure 1 Staff mobility
- Figure 2 Wireless device penetration in SMEs
- Figure 3 Staff mobility by sector
- Figure 4 Wireless device types used by SMEs
SMEs spend a lot on mobile, but don’t anticipate spending much more
- Figure 5 SMEs’ spend on communications services
- Figure 6 Distribution of SMEs’ spend on communications services
- Figure 7 Mobile budget change
SMEs are interested in mobilising data applications, but many don’t know what is possible
SMEs favour public mobile services for onsite mobile communications
- Figure 8 SMEs & on-site mobility
SMEs don’t see mobile as a major problem
- Figure 9 SMEs’ top concerns
- Figure 10 SMEs’ geographical distribution
SMEs don’t have a particularly close relationship with their mobile service provider
- Figure 11 Trusted advisors to SMEs
SMEs are happy with their mobile service providers
- Figure 12 Satisfaction with mobile versus fixed operators
- Figure 13 Satisfaction with mobile operators by SME size
- Figure 14 Satisfaction with mobile operators by country
SMEs are keen on single sourcing and converged services
- Figure 15 Interest in single sourcing for fixed & mobile, voice & data services - - -- Figure 16 Service providers favoured for all services
- Figure 17 What SMEs are looking for from a single service provider
- Figure 18 Interest in FMC

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