Shifting Perceptions: IDC's Australian Outsourcing Survey: Industry Research Report

Shifting Perceptions: IDC's Australian Outsourcing Survey

Published Date: August 2004

Published By: IDC

Page Count: 16

Order Code: R104-16553

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Description

Table of Contents

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Table of Contents
IDC Opinion
In This Study
Introduction
Methodology
Data Collection
Data Analysis
Situation Overview
Benefits Of Outsourcing
Figure: Benefits of Outsourcing
Risks Of Outsourcing
Figure: Risks of Outsourcing
IS Functions Most Likely To Be Outsourced
Table: IT Outsourcing Opportunities
Customers Selection Criteria
Table: What Must the Partner Bring to the Table?
Comparison Between Expectations And Satisfaction
Table: IT Outsourcing Expectations and Satisfaction
Awareness Of Outsourcing Service Providers
Table: Levels of Awareness of Outsourcing Service Providers
Future Plans-What Do You Plan To Do With Your Current Outsourcing Contract Next Year
Figure: What Do You Plan To Do With Your Current Outsourcing Contract Next Year?
IT Outsourcing Opportunities-Where Will Demand Come From In The Next Two Years
Table: Most Demand Over the Next 2 Years
future outlook
essential guidance
IDC Analysis
Learn More
Related Research
Synopsis

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