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Home > Communications > Telecommunications > Telephony
Small and Medium Sized Business for Long Distance Telephone Services
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SUMMARY OF MAJOR FINDINGS
INTEREST IN VOIP
Average Monthly Spending for Long Distance Services
PERCENTAGE OF COMPANIES THAT CHANGED THEIR LONG
DISTANCE SUPPLIER IN THE PAST YEAR, BY REGION
PERCENTAGE OF COMPANIES THAT CHANGED THEIR LONG
DISTANCE SUPPLIER IN THE PAST YEAR-MIDWEST
PERCENTAGE OF COMPANIES THAT CHANGED THEIR LONG
DISTANCE SUPPLIER IN THE PAST YEAR- NORTHEAST/MID-
ATLANTIC
PERCENTAGE OF COMPANIES THAT CHANGED THEIR LONG
DISTANCE SUPPLIER IN THE PAST YEAR- WEST
PERCENTAGE OF COMPANIES THAT CHANGED THEIR LONG
DISTANCE SUPPLIER IN THE PAST YEAR, BY COMPANY SIZE
PERCENTAGE OF COMPANIES THAT CHANGED THEIR LONG
DISTANCE SUPPLIER IN THE PAST YEAR- COMPANIES WITH 1 to
5 EMPLOYEES
PERCENTAGE OF COMPANIES THAT CHANGED THEIR LONG
DISTANCE SUPPLIER IN THE PAST YEAR- COMPANIES WITH 6 to
19 EMPLOYEES
PERCENTAGE OF COMPANIES THAT CHANGED THEIR LONG
DISTANCE SUPPLIER IN THE PAST YEAR- COMPANIES WITH 20
to 49 EMPLOYEES
PERCENTAGE OF COMPANIES THAT CHANGED THEIR LONG
DISTANCE SUPPLIER IN THE PAST YEAR- COMPANIES WITH 50
to 149 EMPLOYEES
PERCENTAGE OF COMPANIES THAT CHANGED THEIR LONG
DISTANCE SUPPLIER IN THE PAST YEAR- COMPANIES WITH 150
to 399 EMPLOYEES
PERCENTAGE OF COMPANIES THAT CHANGED THEIR LONG
DISTANCE SUPPLIER IN THE PAST YEAR- COMPANIES WITH 400-
3000 EMPLOYEES
PERCENTAGE OF COMPANIES THAT CHANGED THEIR LONG
DISTANCE SUPPLIER IN THE PAST YEAR, BY INDUSTRY TYPE
PERCENTAGE OF COMPANIES THAT CHANGED THEIR LONG
DISTANCE SUPPLIER IN THE PAST YEAR- Companies in light
manufacturing
PERCENTAGE OF COMPANIES THAT CHANGED THEIR LONG
DISTANCE SUPPLIER IN THE PAST YEAR- Companies in the
sample in heavy manufacturing, mining & construction
PERCENTAGE OF COMPANIES THAT CHANGED THEIR LONG
DISTANCE SUPPLIER IN THE PAST YEAR- Companies in the
sample in utility industries
PERCENTAGE OF COMPANIES THAT CHANGED THEIR LONG
DISTANCE SUPPLIER IN THE PAST YEAR- Companies in retail
& consumer oriented services
PERCENTAGE OF COMPANIES THAT CHANGED THEIR LONG
DISTANCE SUPPLIER IN THE PAST YEAR- Companies in
finance, insurance & real estate
PERCENTAGE OF COMPANIES THAT CHANGED THEIR LONG
DISTANCE SUPPLIER IN THE PAST YEAR- Companies in wholesale
PERCENTAGE OF COMPANIES THAT CHANGED THEIR LONG
DISTANCE SUPPLIER IN THE PAST YEAR- Companies in
business services
PERCENTAGE OF COMPANIES THAT CHANGED THEIR LONG
DISTANCE SUPPLIER IN THE PAST YEAR- Companies in
professional business services
PERCENTAGE OF COMPANIES THAT CHANGED THEIR LONG
DISTANCE SUPPLIER IN THE PAST YEAR, BY TOTAL NUMBER OF
COMMUNICATION LINES
PERCENTAGE OF COMPANIES THAT CHANGED THEIR LONG
DISTANCE SUPPLIER IN THE PAST YEAR- COMPANIES That
maintain a total of 1 to 2 communication lines
PERCENTAGE OF COMPANIES THAT CHANGED THEIR LONG
DISTANCE SUPPLIER IN THE PAST YEAR- COMPANIES That
maintain a total of 3 to 4 communication lines
PERCENTAGE OF COMPANIES THAT CHANGED THEIR LONG
DISTANCE SUPPLIER IN THE PAST YEAR- COMPANIES That
maintain a total of 5 to 6 communication lines
PERCENTAGE OF COMPANIES THAT CHANGED THEIR LONG
DISTANCE SUPPLIER IN THE PAST YEAR- COMPANIES That
maintain a total of 7 to 10 communication lines
PERCENTAGE OF COMPANIES THAT CHANGED THEIR LONG
DISTANCE SUPPLIER IN THE PAST YEAR- COMPANIES That
maintain a total of 11 to 20 communication lines
PERCENTAGE OF COMPANIES THAT CHANGED THEIR LONG
DISTANCE SUPPLIER IN THE PAST YEAR- COMPANIES That
maintain a total of 21 to 40 communication lines
PERCENTAGE OF COMPANIES THAT CHANGED THEIR LONG
DISTANCE SUPPLIER IN THE PAST YEAR- COMPANIES That
maintain a total of 41 to 90 communication lines
PERCENTAGE OF COMPANIES THAT CHANGED THEIR LONG
DISTANCE SUPPLIER IN THE PAST YEAR- COMPANIES That
maintain a total of 91 or more communication lines
AVERAGE PER MINUTE COST FOR DOMESTIC LONG DISTANCE, BY
REGION
AVERAGE PER MINUTE COST FOR DOMESTIC LONG DISTANCE -
MIDWEST
AVERAGE PER MINUTE COST FOR DOMESTIC LONG DISTANCE -
SOUTH
AVERAGE PER MINUTE COST FOR DOMESTIC LONG DISTANCE -
NORTHEAST/MID-ATLANTIC
AVERAGE PER MINUTE COST FOR DOMESTIC LONG DISTANCE -
WEST
AVERAGE PER MINUTE COST FOR DOMESTIC LONG DISTANCE, BY
COMPANY SIZE
AVERAGE PER MINUTE COST FOR DOMESTIC LONG DISTANCE -
COMPANIES WITH 1 to 5 EMPLOYEES
AVERAGE PER MINUTE COST FOR DOMESTIC LONG DISTANCE -
COMPANIES WITH 6 to 19 EMPLOYEES
AVERAGE PER MINUTE COST FOR DOMESTIC LONG DISTANCE -
COMPANIES WITH 20 to 49 EMPLOYEES
AVERAGE PER MINUTE COST FOR DOMESTIC LONG DISTANCE -
COMPANIES WITH 50 to 149 EMPLOYEES
AVERAGE PER MINUTE COST FOR DOMESTIC LONG DISTANCE -
COMPANIES WITH 150 to 399 EMPLOYEES
AVERAGE PER MINUTE COST FOR DOMESTIC LONG DISTANCE -
COMPANIES WITH 400 to 3000 EMPLOYEES
AVERAGE PER MINUTE COST FOR DOMESTIC LONG DISTANCE, BY
INDUSTRY
AVERAGE PER MINUTE COST FOR DOMESTIC LONG DISTANCE -
Companies in light manufacturing
AVERAGE PER MINUTE COST FOR DOMESTIC LONG DISTANCE -
Companies in the sample in heavy manufacturing, mining
& construction
AVERAGE PER MINUTE COST FOR DOMESTIC LONG DISTANCE -
Companies in the sample in utility industries
AVERAGE PER MINUTE COST FOR DOMESTIC LONG DISTANCE -
Companies in retails & consumer oriented services
AVERAGE PER MINUTE COST FOR DOMESTIC LONG DISTANCE -
Companies in finance, insurance & real estate
AVERAGE PER MINUTE COST FOR DOMESTIC LONG DISTANCE -
Companies in wholesale
AVERAGE PER MINUTE COST FOR DOMESTIC LONG DISTANCE -
Companies in business services
AVERAGE PER MINUTE COST FOR DOMESTIC LONG DISTANCE -
Companies in professional business services
AVERAGE PER MINUTE COST FOR DOMESTIC LONG DISTANCE, BY
TOTAL NUMBER OF COMMUNICATION LINES
AVERAGE PER MINUTE COST FOR DOMESTIC LONG DISTANCE -
COMPANIES That maintain a total of 1 to 2 communication
lines
AVERAGE PER MINUTE COST FOR DOMESTIC LONG DISTANCE -
COMPANIES That maintain a total of 3 to 4 communication
lines
AVERAGE PER MINUTE COST FOR DOMESTIC LONG DISTANCE -
COMPANIES That maintain a total of 5 to 6 communication
lines
AVERAGE PER MINUTE COST FOR DOMESTIC LONG DISTANCE -
COMPANIES That maintain a total of 7 to 10
communication lines
AVERAGE PER MINUTE COST FOR DOMESTIC LONG DISTANCE -
COMPANIES That maintain a total of 11 to 20
communication lines
AVERAGE PER MINUTE COST FOR DOMESTIC LONG DISTANCE -
COMPANIES That maintain a total of 21 to 40
communication lines
AVERAGE PER MINUTE COST FOR DOMESTIC LONG DISTANCE -
COMPANIES That maintain a total of 41 to 90
communication lines
AVERAGE PER MINUTE COST FOR DOMESTIC LONG DISTANCE -
COMPANIES That maintain a total of 91 or more
communication lines
AVERAGE MONTHLY SPENDING FOR LONG DISTANCE TELEPHONE
SERVICES, BY REGION
AVERAGE MONTHLY SPENDING FOR LONG DISTANCE TELEPHONE
SERVICES - MIDWEST
AVERAGE MONTHLY SPENDING FOR LONG DISTANCE TELEPHONE
SERVICES -SOUTH
AVERAGE MONTHLY SPENDING FOR LONG DISTANCE TELEPHONE
SERVICES -NORTHEAST/MID-ATLANTIC
AVERAGE MONTHLY SPENDING FOR LONG DISTANCE TELEPHONE
SERVICES - WEST
AVERAGE MONTHLY SPENDING FOR LONG DISTANCE TELEPHONE
SERVICES, BY COMPANY SIZE
AVERAGE MONTHLY SPENDING FOR LONG DISTANCE TELEPHONE
SERVICES -COMPANIES WITH 1 to 5 EMPLOYEES
AVERAGE MONTHLY SPENDING FOR LONG DISTANCE TELEPHONE
SERVICES -COMPANIES WITH 6 to 19 EMPLOYEES
AVERAGE MONTHLY SPENDING FOR LONG DISTANCE TELEPHONE
SERVICES -COMPANIES WITH 20 to 49 EMPLOYEES
AVERAGE MONTHLY SPENDING FOR LONG DISTANCE TELEPHONE
SERVICES - COMPANIES WITH 50 to 149 EMPLOYEES
AVERAGE MONTHLY SPENDING FOR LONG DISTANCE TELEPHONE
SERVICES - COMPANIES WITH 150 to 399 EMPLOYEES
AVERAGE MONTHLY SPENDING FOR LONG DISTANCE TELEPHONE
SERVICES - COMPANIES WITH 400 to 3000 EMPLOYEES
AVERAGE MONTHLY SPENDING FOR LONG DISTANCE TELEPHONE
SERVICES, BY INDUSTRY
AVERAGE MONTHLY SPENDING FOR LONG DISTANCE TELEPHONE
SERVICES - Companies in light manufacturing
Companies in heavy manfuacturing or mining paid a shade
less than the national business norm, while companies
in light manfuacturing
AVERAGE MONTHLY SPENDING FOR LONG DISTANCE TELEPHONE
SERVICES - Companies in the sample in heavy
manufacturing, mining & construction
AVERAGE MONTHLY SPENDING FOR LONG DISTANCE TELEPHONE
SERVICES -Companies in the sample in utility industries
AVERAGE MONTHLY SPENDING FOR LONG DISTANCE TELEPHONE
SERVICES -Companies in retails & consumer oriented
services
AVERAGE MONTHLY SPENDING FOR LONG DISTANCE TELEPHONE
SERVICES -Companies in finance, insurance & real estate
AVERAGE MONTHLY SPENDING FOR LONG DISTANCE TELEPHONE SERVICES -Companies in wholesale
AVERAGE MONTHLY SPENDING FOR LONG DISTANCE TELEPHONE
SERVICES -Companies in business services
AVERAGE MONTHLY SPENDING FOR LONG DISTANCE TELEPHONE
SERVICES - Companies in professional business services
AVERAGE MONTHLY SPENDING FOR LONG DISTANCE TELEPHONE
SERVICES, BY TOTAL NUMBER OF COMMUNICATION LINES
AVERAGE MONTHLY SPENDING FOR LONG DISTANCE TELEPHONE
SERVICES - COMPANIES That maintain a total of 1 to 2
communication lines
AVERAGE MONTHLY SPENDING FOR LONG DISTANCE TELEPHONE
SERVICES - COMPANIES That maintain a total of 3 to 4
communication lines
AVERAGE MONTHLY SPENDING FOR LONG DISTANCE TELEPHONE
SERVICES - COMPANIES That maintain a total of 5 to 6
communication lines
AVERAGE MONTHLY SPENDING FOR LONG DISTANCE TELEPHONE
SERVICES - COMPANIES That maintain a total of 7 to 10
communication lines
AVERAGE MONTHLY SPENDING FOR LONG DISTANCE TELEPHONE
SERVICES - COMPANIES That maintain a total of 11 to 20
communication lines
AVERAGE MONTHLY SPENDING FOR LONG DISTANCE TELEPHONE
SERVICES - COMPANIES That maintain a total of 21 to 40
communication lines
AVERAGE MONTHLY SPENDING FOR LONG DISTANCE TELEPHONE
SERVICES - COMPANIES That maintain a total of 41 to 90
communication lines
AVERAGE MONTHLY SPENDING FOR LONG DISTANCE TELEPHONE
SERVICES - COMPANIES That maintain a total of 91 or
more communication lines
PERCENTAGE OF COMPANIES THAT HAVE USED VOIP FOR LONG
DISTANCE SERVICES, BY REGION
PERCENTAGE OF COMPANIES THAT HAVE USED VOIP FOR LONG
DISTANCE SERVICES-MIDWEST
PERCENTAGE OF COMPANIES THAT HAVE USED VOIP FOR LONG
DISTANCE SERVICES-SOUTH
PERCENTAGE OF COMPANIES THAT HAVE USED VOIP FOR LONG
DISTANCE SERVICES- NORTHEAST/MID-ATLANTIC
PERCENTAGE OF COMPANIES THAT HAVE USED VOIP FOR LONG
DISTANCE SERVICES- WEST
PERCENTAGE OF COMPANIES THAT HAVE USED VOIP FOR LONG
DISTANCE SERVICES, BY COMPANY SIZE
PERCENTAGE OF COMPANIES THAT HAVE USED VOIP FOR LONG
DISTANCE SERVICES- COMPANIES WITH 1 to 5 EMPLOYEES
PERCENTAGE OF COMPANIES THAT HAVE USED VOIP FOR LONG00
DISTANCE SERVICES- COMPANIES WITH 6 to 19 EMPLOYEES
PERCENTAGE OF COMPANIES THAT HAVE USED VOIP FOR LONG
DISTANCE SERVICES- COMPANIES WITH 20 to 49 EMPLOYEES
PERCENTAGE OF COMPANIES THAT HAVE USED VOIP FOR LONG
DISTANCE SERVICES- COMPANIES WITH 50 to 149 EMPLOYEES
PERCENTAGE OF COMPANIES THAT HAVE USED VOIP FOR LONG
DISTANCE SERVICES- COMPANIES WITH 150 to 399 EMPLOYEES
PERCENTAGE OF COMPANIES THAT HAVE USED VOIP FOR LONG
DISTANCE SERVICES- COMPANIES WITH 400-3000 EMPLOYEES
PERCENTAGE OF COMPANIES THAT HAVE USED VOIP FOR LONG
DISTANCE SERVICES, BY INDUSTRY TYPE
PERCENTAGE OF COMPANIES THAT HAVE USED VOIP FOR LONG
DISTANCE SERVICES- Companies in light manufacturing
PERCENTAGE OF COMPANIES THAT HAVE USED VOIP FOR LONG
DISTANCE SERVICES- Companies in the sample in heavy
manufacturing, mining & construction
PERCENTAGE OF COMPANIES THAT HAVE USED VOIP FOR LONG
DISTANCE SERVICES- Companies in the sample in utility
industries
PERCENTAGE OF COMPANIES THAT HAVE USED VOIP FOR LONG
DISTANCE SERVICES- Companies in retail & consumer
oriented services
PERCENTAGE OF COMPANIES THAT HAVE USED VOIP FOR LONG
DISTANCE SERVICES- Companies in finance, insurance &
real estate
PERCENTAGE OF COMPANIES THAT HAVE USED VOIP FOR LONG
DISTANCE SERVICES- Companies in wholesale
PERCENTAGE OF COMPANIES THAT HAVE USED VOIP FOR LONG
DISTANCE SERVICES- Companies in business services
PERCENTAGE OF COMPANIES THAT HAVE USED VOIP FOR LONG
DISTANCE SERVICES- Companies in professional business
services
PERCENTAGE OF COMPANIES THAT HAVE USED VOIP FOR LONG
DISTANCE SERVICES, BY TOTAL NUMBER OF COMMUNICATION LINES
PERCENTAGE OF COMPANIES THAT HAVE USED VOIP FOR LONG
DISTANCE SERVICES- COMPANIES That maintain a total of 1 to
2 communication lines
PERCENTAGE OF COMPANIES THAT HAVE USED VOIP FOR LONG
DISTANCE SERVICES- COMPANIES That maintain a total of 3 to
4 communication lines
PERCENTAGE OF COMPANIES THAT HAVE USED VOIP FOR LONG
DISTANCE SERVICES- COMPANIES That maintain a total of 5 to
6 communication lines
PERCENTAGE OF COMPANIES THAT HAVE USED VOIP FOR LONG
DISTANCE SERVICES- COMPANIES That maintain a total of 7
to 10 communication lines
PERCENTAGE OF COMPANIES THAT HAVE USED VOIP FOR LONG
DISTANCE SERVICES- COMPANIES That maintain a total of 11 to
20 communication lines
PERCENTAGE OF COMPANIES THAT HAVE USED VOIP FOR LONG
DISTANCE SERVICES- COMPANIES That maintain a total of 21 to
40 communication lines
PERCENTAGE OF COMPANIES THAT HAVE USED VOIP FOR LONG
DISTANCE SERVICES- COMPANIES That maintain a total of 41 to
90 communication lines
PERCENTAGE OF COMPANIES THAT HAVE USED VOIP FOR LONG
DISTANCE SERVICES- COMPANIES That maintain a total of 91 or
more communication lines
PLANS TO PROBABLY USE VOIP WITHIN THE NEXT TWO YEARS, BY
REGION
PLANS TO PROBABLY USE VOIP WITHIN THE NEXT TWO YEARS-MIDWEST
PLANS TO PROBABLY USE VOIP WITHIN THE NEXT TWO YEARS-SOUTH
PLANS TO PROBABLY USE VOIP WITHIN THE NEXT TWO YEARS-
NORTHEAST/MID-ATLANTIC
PLANS TO PROBABLY USE VOIP WITHIN THE NEXT TWO YEARS-
WEST
PLANS TO PROBABLY USE VOIP WITHIN THE NEXT TWO YEARS, BY
COMPANY SIZE
PLANS TO PROBABLY USE VOIP WITHIN THE NEXT TWO YEARS-
COMPANIES WITH 1 to 5 EMPLOYEES
PLANS TO PROBABLY USE VOIP WITHIN THE NEXT TWO YEARS-
COMPANIES WITH 6 to 19 EMPLOYEES
PLANS TO PROBABLY USE VOIP WITHIN THE NEXT TWO YEARS-
COMPANIES WITH 20 to 49 EMPLOYEES
PLANS TO PROBABLY USE VOIP WITHIN THE NEXT TWO YEARS-
COMPANIES WITH 50 to 149 EMPLOYEES
PLANS TO PROBABLY USE VOIP WITHIN THE NEXT TWO YEARS-
COMPANIES WITH 150 to 399 EMPLOYEES
PLANS TO PROBABLY USE VOIP WITHIN THE NEXT TWO YEARS-
COMPANIES WITH 400-3000 EMPLOYEES
PLANS TO PROBABLY USE VOIP WITHIN THE NEXT TWO YEARS,
BY
INDUSTRY TYPE
,PLANS TO PROBABLY USE VOIP WITHIN THE NEXT TWO YEARS-
Companies in light manufacturing
PLANS TO PROBABLY USE VOIP WITHIN THE NEXT TWO YEARS-
Companies in the sample in heavy manufacturing, mining &
construction
PLANS TO PROBABLY USE VOIP WITHIN THE NEXT TWO YEARS-
Companies in the sample in utility industries
PLANS TO PROBABLY USE VOIP WITHIN THE NEXT TWO YEARS-
Companies in retail & consumer oriented services
PLANS TO PROBABLY USE VOIP WITHIN THE NEXT TWO YEARS-
Companies in finance, insurance & real estate
PLANS TO PROBABLY USE VOIP WITHIN THE NEXT TWO YEARS-
Companies in wholesale
PLANS TO PROBABLY USE VOIP WITHIN THE NEXT TWO YEARS-
Companies in business services
PLANS TO PROBABLY USE VOIP WITHIN THE NEXT TWO YEARS-
Companies in professional business services
PLANS TO PROBABLY USE VOIP WITHIN THE NEXT TWO YEARS,
BY
TOTAL NUMBER OF COMMUNICATION LINES
PLANS TO PROBABLY USE VOIP WITHIN THE NEXT TWO YEARS-
COMPANIES That maintain a total of 1 to 2 communication
lines
PLANS TO PROBABLY USE VOIP WITHIN THE NEXT TWO YEARS-
COMPANIES That maintain a total of 3 to 4 communication
lines
PLANS TO PROBABLY USE VOIP WITHIN THE NEXT TWO YEARS-
COMPANIES That maintain a total of 5 to 6 communication
lines
PLANS TO PROBABLY USE VOIP WITHIN THE NEXT TWO YEARS-
COMPANIES That maintain a total of 7 to 10
communication lines
PLANS TO PROBABLY USE VOIP WITHIN THE NEXT TWO YEARS-
COMPANIES That maintain a total of 11 to 20
communication lines
PLANS TO PROBABLY USE VOIP WITHIN THE NEXT TWO YEARS-
COMPANIES That maintain a total of 21 to 40
communication lines
PLANS TO PROBABLY USE VOIP WITHIN THE NEXT TWO YEARS-
COMPANIES That maintain a total of 41 to 90
communication lines
PLANS TO PROBABLY USE VOIP WITHIN THE NEXT TWO YEARS-
COMPANIES That maintain a total of 91 or more
communication lines
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