Talent Management Strategies: How to Recruit, Manage and Retain Critical Talent for Competitive Advantage

Published Date: November 2001 Published By: Business Intelligence Page Count: 292 Order Code: R125-72 $1,645.00   PDF E-mail From Publisher $1,895.00   CD-Rom Mail Delivery plus 1 Hard Copy   Questions About This Report E-mail a Colleague Printable Page Fax Your Order Description Table of Contents Similar Products Author Profile Acknowledgements Preface Chapter 1: The Case for Talent Management Executive Summary Section A: The Talent Imperative Section B: Drivers and Trends Section C: The Talent Focus Section D: Setting the Business Case Section E: Overview - Talent Challenges Key Learning Points Case Study: St Luke's Communications Chapter 2: Positioning and Structuring Talent Management Executive Summary Section A: The Internal Rationale Section B: Positioning Talent Management Taking a Proactive Approach Case Report: South African Breweries - Strategic People Resourcing Case Report: CP&L Energy - Strategic Recruiting Positioning Talent Management: Key Learnings Section C: Realigning Talent Management Adverse Effects on Talent Case Report: Modem Media - Rebuilding the Talent Base Case Report: Ogilvy Public Relations Worldwide - Managing Downturn Realigning Talent Management: Key Learnings Section D: Structuring and Organizing Talent Management Delivering Talent Management Case Report: First Data Corporation - HR/OD Partnership Case Report: Mariner7 - External HR Provision Structuring Talent Management: Key Learnings Section E: Overview - Talent Challenges Key Learning Points Case Study: First Data Corporation Chapter 3: Building Brands and Value Propositions Executive Summary Section A: The Strategic Case Section B: Developing Brands and Reputations The Brand Imperative Case Report: PETsMART Inc - Creative Brand Building Case Report: BP - Technology-enabled Brand Building Developing Brands: Key Learnings Section C: Converting Brands to Value Propositions Employee Value Propositions Case Report: Southwest Airlines Company - A Fun Environment Case Report: South Auckland Health - Promoting Medical Excellence Converting Brands to Value Propositions: Key Learnings Section D: Culture and Work Environment Developing the Cultural Ethos Case Report: The Motley Fool - A Foolish Culture Case Report: Operations Management International Inc - The Team-based Environment Culture and Work Environment: Key Learnings Section E: Overview - Talent Challenges Key Learning Points Case Study: Agilent Technologies Chapter 4: Defining the Talent Groups Executive Summary Section A: Talent Needs and Solutions Section B: Identifying Top Talent The Executive Imperative Case Report: Dow Chemical Company - Leader Development Network Case Report: BASF UK - Talent Planning Process Identifying Top Talent: Key Learnings Section C: Focusing on Key Talent Groups Defining Key Talent Case Report: American Family Insurance - Sourcing and Keeping IS Talent Case Report: Cellular Operations Ltd - Developing Call Centre Talent Key Talent Groups: Key Learnings Section D: Developing Talent Pools An Egalitarian Approach Case Report: KARLEE Company - The Family-oriented Organization Case Report: Azuremed Ltd - The One Team Approach Developing Talent Pools: Key Learnings Section E: Overview - Talent Challenges Key Learning Points Case Study: Carter Holt Harvey Chapter 5: Deploying Talent Interventions Executive Summary Section A: Challenging Talent Assumptions Section B: Sourcing and Selecting Talent The Sourcing Challenges Case Report: Seattle Police Department - Challenging Recruitment Assumptions Case Report: Getty Images Inc - Sourcing Global Talent Sourcing and Selecting Talent: Key Learnings Section C: Learning and Personal Growth The Growth Imperative Case Report: Ogilvy Public Relations Worldwide - Attract, Grow and Keep Intervention Case Report: Southwest Airlines - Career Development and Learning Learning and Personal Growth: Key Learnings Section D: Building Motivation and Loyalty Deciding on the Levers Case Report: Remedy Corporation - A Cultural Fit Case Report: Manpower Plc - Best Employment Practice Building Motivation and Loyalty: Key Learnings Section E: Overview - Talent Challenges Key Learning Points Case Study: Manpower Plc Chapter 6: Managing Talent Effectively Executive Summary Section A: The Manager/Supervisor Imperative Section B: Rethinking Work and Performance Challenging the Status Quo Case Report: St Luke's Communication - Managing Co-owner Talent Case Report: Fujitsu Network Communications - the People Value Chain Rethinking Work and Performance: Key Learnings Section C: Creating Management Involvement Using Direct Approaches Case Report: The Hartford Group - Managers as Key Developers Case Report: Support Technologies Inc - Managers as Talent Recruiters Creating Management Involvement: Key Learnings Section D: Rethinking Systems and Accountability The Accountability Imperative Case Report: International Paper - Introducing Supervisor Accountability Case Report: ST Microelectronics - Human Capital Systems and Accountability Rethinking Systems and Accountability: Key Learnings Section E: Overview - Talent Challenges Key Learning Points Case Study: International Paper Chapter 7: Evaluating Talent Management Executive Summary Section A: The Imperative of Evaluation Section B: Using Strategic Frameworks Making Evaluation More Strategic Case Report: South African Breweries - People Reviews and Balance Sheets Case Report: BC Hydro Transmission and Distribution - Deploying an HR Scorecard Using Strategic Frameworks: Key Learnings Section C: Evaluating Talent Interventions Measuring Operational Outcomes Case Report: Carter Holt Harvey - Evaluating High Potentials Case Report: Sears Roebuck & Company - Evaluating Training and Education Evaluating Talent Interventions: Key Learnings Section D: Evolving Evaluation Approaches Rethinking Talent Evaluation Case Report: Strategic Dimensions Ltd/BASF UK - At Risk Talent Inventories Case Report: Humax Corporation - Social Capital Assessment Evolving Evaluation Approaches: Key Learnings Section E: Overview - Talent Challenges Key Learning Points Case Study: South African Breweries Plc Chapter 8: Reviewing Talent Management Executive Summary Section A: Assessing the Implications Section B: Refreshing the Focus Section C: Evaluating Emerging Practices Section D: Setting a Talent Agenda Section E: Overview - Ongoing Talent Challenges Key Learning Points Case Study: ST Microelectronics Appendix 1 - Survey Results Appendix 2 - 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