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Home  > Business/Finance  >  Financial Services  >  Electronic Transactions

Travel the Road from Paper-based to Electronic Bill Presentment and Payment: Drivers and Inhibitors


Published Date: January 2000
Published By: TowerGroup
Page Count: 14
Order Code: R301-606
 
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Highlights

Introduction

Background

Billing and Payment Process

Drivers of Electronic Bill Presentment

  • Cost Reduction for Round-Trip Billing and Payment
  • Marketing and Customer Service Aspects of the Bill
  • Online Banking and E-Commerce Movement
  • Advancement of Other Electronic Payment Media

    Inhibitors to Electronic Bill Presentment

  • Standards
  • Billing System Complexities
  • Immaturity of EBPP Models and Technologies
  • Internal Justification of EBPP Technology
  • Data Security and Privacy
  • Lack of Widespread Consumer Demand
  • Conflicting Roles of Banks

    Conclusion


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