Trends in Unified Communications: Vendor strategies, competitor landscape and market

Trends in Unified Communications: Vendor strategies, competitor landscape and market forecasts

Published Date: April 2009

Published By: Business Insights

Page Count: 137

Order Code: R162-930

Questions About This Report

E-mail a Colleague

Printable Page

Fax Your Order

Description

Table of Contents

Search Inside
this Report

Similar
Products

Trends in Unified Communications: Executive summary; Market trends; Technology evolution; The business case for unified communications; UC market opportunity and forecast; The competitive landscape
Chapter 1 Unified Communications market trends: Summary; Introduction; Definitions; Market trends; Mobility; Fixed-mobile convergence (FMC); Environmental concerns; Video conferencing; Flexible working; Consumer IT activity; Competitive landscape; Economic slowdown; UC in the enterprise; Market challenges; Business issues; Technology Issues; Market Issues
Chapter 2 Technology evolution: Summary; Introduction; Key technologies and applications; Presence; Technology evolution; Unified communications and voice/data convergence; IP telephony as the foundation of UC; The role of mobility in UC; Mobility growth within enterprises; Mobile enterprise challenges; Presence and mobility; Public-private convergence; Mobile handsets and the desktop; Conclusions
Chapter 3 The business case for unified Communications: Summary; Introduction; Single infrastructure; Communication services; VoIP; Unified messaging; Conferencing; Voice and speech recognition; Collaborative business processes; Business benefits; IP telephony; Enterprise messaging; Enterprise Instant Messaging (IM); Mobility; Business processes; Presence; Conclusions
Chapter 4 Market opportunity and forecast: Summary; Market analysis; Market opportunity; UC market opportunity by technology; UC market opportunity by geography; UC market opportunity by vertical; Go-to-market messages; The cost of implementation is the biggest inhibitor of investments in UC; Instant messaging and enterprise mobility are judged the largest security threats; Unified communications have not made a significant impact on flexible working; Partnerships and mergers are defining the competitive landscape for UC solutions; The majority of enterprises prefer to purchase through a reseller and deploy on-site
Chapter 5 The competitive landscape: Summary; Market context; Vendor consolidation; IBM and Microsoft; Market developments; Market positioning; Mindshare; Technology; Vendor analysis; Software vendors; Microsoft; IBM; Google; Interactive Intelligence; TeleWare; IP telephony vendors; Cisco; Avaya; Nortel; Siemens Enterprise Communications (SEN); ShoreTel; Collaboration suite vendors; Alcatel-Lucent; IMS vendors; Telecoms operators; Conclusions
Appendix: Index
List of Figures: Figure 1.1: Five key trends influencing the Unified Communications market in the next 18 months; Figure 2.2: The converged environment; Figure 2.3: Key technologies and applications; Figure 2.4: Voice/data convergence and UC; Figure 2.5: Presence and mobility; Figure 3.6: Voice interfaces; Figure 3.7: Collaboration tools; Figure 4.8: Unified communications market opportunity by technology, 2008-2013 ($m); Figure 4.9: Unified communications market opportunity by vertical, 2008-2013 ($m)
List of Tables: Table 4.1: Unified communications market opportunity by technology, 2008-2013 ($m); Table 4.2: Unified communications market opportunity by geography, 2008-2013 ($m); Table 4.3: Unified communications market opportunity by vertical, 2008-2013 ($m); Table 5.4: The main UC players