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Home  > Communications  >  Telecommunications  >  General Telecom

2008 Trends to Watch: Unified Communications


Published Date: January 2008
Published By: Datamonitor
Page Count: 9
Order Code: R313-30004
 
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DATAMONITOR VIEW
CATALYST
SUMMARY
ANALYSIS
An introduction to unified communications
Definition
Uptake of unified communications is still in the early adopter phase
Mobility will play a greater role in the unified communications market
The availability of UC solutions for mobile devices is increasing
Mobility will help drive investments in unified communications
FMC and 'one number' solutions will become a reality
Greater security implications and a higher demand for mobile management
Environmental concerns are driving investments in web conferencing & UC
Green IT will remain a hot topic in 2008
Video conferencing will be more widely adopted
Changing lifestyles mean more enterprises will support flexible working and deploy UC
Consumer IT activity will further influence enterprise deployments
Consumer and enterprise communication technologies merge
Apple, Google and Yahoo will emerge as serious enterprise mobility providers
Microsoft and IBM make an impact and gain market share
Microsoft is gaining market share
IBM's open standards strategy and systems integrator business should allow it to advance
More collaboration between vendors but increased competition
The economic slowdown will lead to increased interest in software as a service
IT strategies may reflect the current banking crisis
Vendors are providing more SaaS options for unified communications and conferencing
2008 will see increased targeting of the mid-market
SUMMARY
APPENDIX
Definitions
Methodology
Further reading
Ask the analyst
Datamonitor consulting
Disclaimer


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