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The UK Marketing Service Provider Market


Published Date: February 2007
Published By: Datamonitor
Page Count: 19
Order Code: R313-20755
 
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DATAMONITOR VIEW
CATALYST
SUMMARY
METHODOLOGY
ANALYSIS
Marketers are loyal to their MSPs, but are becoming more demanding
Enterprises outsource to an MSP in order to gain access to expertise
MSPs need to be more pro-active in order to grow their businesses
MSPs currently focus on data tools rather than execution applications, but there is clearly a demand for these from end-users
Data services are currently the most popular with end users, but they are demanding higher value services
MSPs need to focus on execution services in order to win new customers
The market for MSP services in the UK is growing rapidly
The mid-market will be the fastest growing part of the market
New customer growth will drive market growth
Something about the types of customers
Action points for MSPs
CUSTOMER FOCUS
Understanding the MSP options
Challenges faced by marketers
Selecting the right approach
Vendor profiles
Which MSP is right for you?
Acxiom
Alchemetrics
Blue Sheep
Broadsystem
Clarity Blue
Dataforce
Datalateral
Euro RSCG
Experian Marketing Solutions
GB Group
Identex
Marketing Databasics (MDB)
MDS Global Consulting
Occam
Response One
APPENDIX
Further reading
Ask the analyst
List of Figures
Figure 1: Marketers are loyal to the MSPs
Figure 2: Why do you outsource to an MSP?
Figure 3: Relative satisfaction levels with various aspects of MSPs' offerings
Figure 4: If you do outsource, which of the following services do you take from your MSP?
Figure 5: If you don't currently outsource, which of the following services would you consider taking from an MSP?
Figure 6: The market for hosted marketing databases 2005 & 2006
Figure 7: Share of market by average annual database spend, 2006
Figure 8: Market growth segmented by annual client database spend, 2005 - 2006
Figure 9: If you do not currently outsource to an MSP, do you plan to do so in the next 12 to 24 months?
Figure 10: What types of data do MSPs manage?
Figure 11: MSP scores key
Figure 12: MSP scores

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