Unions in Outsourcing: Industry Research Report

Unions in Outsourcing

Published Date: July 2006

Published By: IDC

Page Count: 22

Order Code: R104-26964

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Description

Table of Contents

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Table of Contents
IDC Opinion
In This Study
Methodology
Situation Overview
Key Outsourcing Engagements Investigated
Table: Key Outsourcing Engagements Examined
Drivers for Outsourcing in Unionized Environments
The Customer View
The Supplier View
The Union View
Future Outlook
Outsourcers Will Increasingly See Unionized Environments in Their Market Space
Figure: Canadian Unionization by Industry, 2004 and 2005
Figure: Canadian Unionization by Selected Occupations
Capitalizing on the Outsourcing Opportunity in Growth Industries Will Mean Working Effectively with Unions
Figure: Unionized Industries and IT Outsourcing and BPO
Successful Union/Outsourcer Relationships Will Require Changes to Operations and Management
Essential Guidance
Advice to Buyers
Advice to Outsourcers
Advice to Unions
Learn More
Related Research
Methodology
Secondary Research
Primary Research
Synopsis

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