VIPdesk Helps Chart the Future: Homeshored Brand Ambassadors and the Shifting of the Customer Management Landscape

Published Date: December 2006 Published By: IDC Page Count: 11 Order Code: R104-28924 $3,500.00   Online Download   Questions About This Report E-mail a Colleague Printable Page Fax Your Order Description Table of Contents Search Inside this Report Similar Products Table of Contents IDC Opinion In This Study Methodology Situation Overview Future Outlook Scenarios Technology Petroleum Cost of Living Wages in a Global Economy Changing Times: VIPdesk Helps Pioneer a New Model Challenges/Opportunities VIPdesk Seizes the Opportunity Conclusion Case Study VIPdesk's Contact Center Partnership Support for Clients VIPdesk: Program Standards Proposed Solution: Technology Elements Results and Benefits Essential Guidance Learn More Related Research Synopsis Similar Products • MarketWatch: Technology Published Nov 2008 by Datamonitor • Worldwide Contact Center Applications 2008 Vendor Profiles: Bringing Business Process to Unified Communications Published Nov 2008 by IDC • The foundations for a knowledge services offshoring economy Published Oct 2008 by Ovum Plc • Survey Says! Subscribers Moving to the Center of Strategic Plans for Mobile Operators Published Oct 2008 by Yankee Group • On-demand CRM: From Top-lines to Bottom-lines (Strategic Focus) Published Oct 2008 by Datamonitor • CRM & Business Intelligence Market 2007-2010 - Bundled Report Published Oct 2008 by Infiniti Research Limited • CRM Software & Application Management Services Market 2007-2010 - Bundled Report Published Oct 2008 by Infiniti Research Limited • Contact Center Markets and Technologies, 2008-2013 (Interactive Model) Published Oct 2008 by Datamonitor • Telemarketing & Call Centers in the US - Industry Risk Rating Report Published Oct 2008 by IBISWorld • Verticalization of Services: Where Are the Hotspots? Published Oct 2008 by IDC