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Home > Computers and Information Technology > IT Administration & Services > Outsourcing
Vertical Market Case Studies in IT Outsourcing - Financial Services
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| Published Date:
June 2004
Published By:
IDC
Page Count:
40
Order Code:
R104-15978
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Table of Contents
IDC Opinion
In This Study
Methodology
Executive Summary
Highlights of the 2003?2008 IDC Forecast
IT Outsourcing Vendor Selection Criteria
IT Outsourcing Drivers in the Financials Services Industry
Recommendations for IT Outsourcing Service Providers
Situation Overview
Case Study: AMP
Company Background
Table: AMP - Corporate Overview
Path to Outsourcing
Impact to Business
Ongoing Management of the Outsourcing Engagement
Table: CSC/AMP Interface
Case Study: Bank of America (Asia)
Company Background
Table: India Offshore Business Partners
Path to Outsourcing
Table: Micro Outsourcing
Pros
Cons
Implementation/Change Management
Impact to Business
Ongoing Management of the Outsourcing Engagement
Case Study: Bank Muamalat
Company Background
Background on the Overall Financial Institution's Stand on Outsourcing
Path to Outsourcing
Drivers for Outsourcing
Inhibitors to Outsourcing
Defining Scope
Vendor Selection
Implementation/Change Management
Impact to Business
Ongoing Management of the Outsourcing Engagement
Case Study: Dah Sing Bank
Company Background
Path to Outsourcing
Table: Outsourcing Scope
Implementation/Change Management
Impact to Business
Ongoing Management of the Outsourcing Engagement
Case Study: ING Insurance
Company Background
Table: ING Insurance: Corporate Profile
Path to Outsourcing
Macroeconomic/Environmental Drivers
Marketing/Business Advantage Drivers
Enterprise-Wide Drivers
Implementation/Change Management
Impact to Business
Ongoing Management of the Outsourcing Engagement
Case Study: ISBT
Company Background
Path to Outsourcing
Implementation/Change Management
Before
After
Impact to Business
Ongoing Management of the Outsourcing Engagement
Case Study: KASIKORNBANK
Company Background
Path to Outsourcing
Implementation/Change Management
Impact to Business
Ongoing Management of the Outsourcing Engagement
Future Outlook
Forecast and Assumptions
Table: Asia/Pacific (Excluding Japan) Market Spending on IT Outsourcing by Country - Financial Services, 2003-2008 (US$M)
Table: Key Forecast Assumptions for the Asia/Pacific (Excluding Japan) IS Outsourcing Market, 2003-2008
Essential Guidance
Actions to Consider
Learn More
Related Research
Appendix A: IT Outsourcing Definitions
IS Outsourcing Services
Figure: Typical Components of an IS Outsourcing Engagement
Exceptions
Technologies
Appendix B: Financial Services Definitions
Synopsis
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