Vertical Case Studies in IT Outsourcing - Transportation: Industry Research Report

Vertical Case Studies in IT Outsourcing - Transportation

Published Date: August 2004

Published By: IDC

Page Count: 20

Order Code: R104-16574

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Description

Table of Contents

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Table of Contents
IDC Opinion
In This Study
Methodology
Executive Summary
Highlights of IDC Forecast, 2004?2008
IT Outsourcing Vendor Selection Criteria
IT Outsourcing Drivers in the Transportation Industry
Recommendations for IT Outsourcing Service Providers
Situation Overview
Case Study: Korean Air
Company Background
Table: Korean Air - Corporate Overview
Path to Outsourcing
Table: Korean Air - IT Department and Outsourcing Characteristics
Table: Korean Air - Outsourcing Engagements
Implementation/Change Management
Impact to Business
On-going Management of the Outsourcing Engagement
Case Study: Company X
Company Background
Path to Outsourcing
Implementation/Change Management
Impact to Business
On-going Management of the Outsourcing Engagement
Future Outlook
Forecast and Assumptions
Table: Asia/Pacific (Excluding Japan) Market Spending in IT Outsourcing by Country -Transportation, 2004-2008 (US$M)
Table: Key Forecast Assumptions For Asia Pacific (Excluding Japan) IS Outsourcing Marketplace, 2004-2008
Essential Guidance
Actions to Consider
Learn More
Related Research
Appendix A: IT Outsourcing Definitions
IT Outsourcing Services
Figure: Typical Components of an IT Outsourcing Engagement
Exceptions
Technologies
Appendix B: Transportation
Synopsis

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