Vertical vs. Horizontal BPO: Where are the Near-Term Opportunities: Industry

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Vertical vs. Horizontal BPO: Where are the Near-Term Opportunities

Published Date: March 2006

Published By: IDC

Page Count: 15

Order Code: R104-24739

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Description

Table of Contents

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Table of Contents
IDC Opinion
In This Study
Situation Overview
Introduction
Figure: Types of Organizational Processes being Outsourced
Business Process Management
Figure: Outsourcing Applications Summary
Figure: Application Outsourcing Approach Summary
Future Outlook
Business Process Management
Figure: Q1 2006 Business or Organizational Problem Priority
Figure: Key Issues Effecting Productivity
Figure: Key Factor Forcing Action on Business Problem
Figure: Key Factors Forcing Action to Resolve Business Problems
Essential Guidance
Actions to Consider
Learn More
Related Research
Methodology
IT Advisory Panel
Synopsis

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