Voice Recognition: Technologies, Markets, Opportunites: Industry Research Report

Voice Recognition: Technologies, Markets, Opportunites

Published Date: December 2002

Published By: BCC Research

Page Count: 122

Order Code: R2-1067

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Description

Table of Contents

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Introduction

Reasons For The Study And Its Importance
Objectives Of The Study And Its Contribution
Audience For The Report
Scope And Content Of The Report
Methodology And Information Sources
Related Bcc Reports
Bcc On-Line Services

Summary

Summary Table: Worldwide Voice Recognition Sales By Category, Through 2007 ($ Millions)
Summary Figure:
Forecast Of Worldwide Voice Recognition Sales By Category, 2002 And 2007 ($ Billions)

Overview

Importance Of The Industry
Table 1. Operational Customer Relationship Management Worldwide Revenues Forecast, Through 2007 ($ Billions)
Investor Confidence
Table 2. U.S. Venture Capital Financing In Related Sectors, 2000-2001 ($ Billions)
Table 3. Software License Revenues Worldwide, Through 2002 ($ Billions)
History Of The Industry
Speech Recognition Life Cycle
Table 4. Speech Recognition Life Cycle
Description Of The Industry: Major Categories
Hardware
Table 5. Infrastructure Hardware
Software
Table 6. Software
Enhanced Devices
Table 7. Enhanced Devices
Fundamental Functions Of Voice Technology
Table 8. Scope Of Report Classified By Voice Recognition Function
Table 8 (Continued)
Scope Of Report Classified By Market
Table 9. Scope Of Report Classified By Market
Effect On The Future

Markets By Product Type

Hardware
World-Wide Hardware Dollar Sales Forecast
Table 10. Worldwide Voice Recognition Hardware Sales Forecast, Through 2007 ($ Millions)
Forecast: 2002 Hardware Market
Table 11. Worldwide Voice Recognition Hardware Sales By End Use, 2002 ($ Millions)
Figure 1. Worldwide Voice Recognition Hardware Sales By End Use, 2002 (%)
Forecast: 2007 Hardware Market
Table 12. Worldwide Voice Recognition Hardware Sales By End Use, 2007 ($ Millions)
Figure 2. Worldwide Voice Recognition Hardware Sales By End Use, 2007 (%)
Hardware Market
Sound Cards
Table 13. Worldwide Sound Card Sales Forecast For Voice Recognition, Through 2007 ($ Millions)
Table 14. Sound Card Major Players, Products And End Markets
Digital Signal Processors (Dsps)
Table 15. Worldwide Dsp Sales Forecast For Voice Recognition, Through 2007 ($ Millions)
Table 16. Digital Signal Processor Major Players, Products And End Markets
Softswitches
Table 17. Worldwide Softswitch Forecast For Voice Recognition, Through 2007 ($ Millions)
Table 18. Softswitch Major Players, Products And End Markets
Voice-Enabled Gateways
Table 19. Worldwide Gateway Sales Forecast For Voice Recognition, Through 2007 ($ Millions)
Table 20. Gateway Major Players, Products And End Markets
Microphone And Integrated System Headsets
Table 21. Worldwide Microphone And Integrated Systems Headset Sales Forecast For Voice Recognition, Through 2007 ($ Millions)
Table 22. Microphone Major Players, Products And End Markets
Table 23. Integrated Headset Use By Function, 2001 (%)
Figure 3. Integrated Headset Use By Function, 2001 (%)
Table 24. Integrated Headset Major Players, Products And End Markets
Software
Worldwide Software Dollar Sales Forecast
Table 25. Worldwide Voice Recognition Software Sales Forecast, Through 2007 ($ Millions)
Forecast: 2002 Software Market
Table 26. Worldwide Voice Recognition Software Sales By End Use, 2002 ($ Millions)
Figure 4. Worldwide Voice Recognition Software Sales By End Use, 2002 (%)
Forecast: 2007 Software Market
Table 27. Worldwide Voice Recognition Software Sales By End Use, 2007 ($ Millions)
Figure 5. Worldwide Voice Recognition Software Sales By End Use, 2007 (%)
Software Market
Developer Kits
Table 28. Typical Developer Kit Tool Suite For Voice Portal Application
Table 29. Worldwide Developer Kit Sales Forecast For Voice Recognitions, Through 2007 ($ Millions)
Table 30. Developer Kit Major Players, Products And End Markets
Commercial Packages: Automatic Speech Recognition
Table 31. Worldwide Automatic Speech Recognition Sales Forecast, Through 2007 ($ Millions)
Automatic Speech Recognition Market Share
Table 32. Automatic Speech Recognition Company Market Share, 2001 (%)
Figure 6. Automatic Speech Recognition Company Market Share, 2001 (%)
Challenges To Growth
Table 33. Automatic Speech Recognition Major Players, Products And End Markets
Commercial Packages: Speaker Verification
Table 34. Worldwide Speaker Verification Sales Forecast, Through 2007 ($ Millions)
Table 35. Range Of Markets By Application For Speech Verification
Speaker Verification Market Share
Table 36. Speaker Verification Company Market Share, 2001 (%)
Figure 7. Speaker Verification Company Market Share, 2001 (%)
Challenges To Growth
Table 37. Speaker Verification Major Players Products And End Markets
Commercial Packages: Text-To-Speech
Table 38. Worldwide Text-To-Speech Sales Forecast, Through 2007 ($ Millions)
Text-To-Speech Market Share
Table 39. Text-To-Speech Market Share, 2001 (%)
Figure 8. Text-To-Speech Company Market Share, 2001 (%)
Challenges To Growth
Table 40. Text-To-Speech Major Players, Products And End Markets
Text-To-Speech Specialty Markets
Table 41. Companies Offering Voice-Enabled Medical Transcription
Commercial Packages: Audio Mining
Table 42. Worldwide Audio Mining Sales Forecast, Through 2007 ($ Millions)
Table 43. Comparison Of Goal, Scope, And Techniques Of Text And Data Mining
Table 44. Audio Mining Major Players, Products And End Markets
Challenges To Growth
Commercial Packages: Voice-Enabled Call Center Processing And Routing
Table 45. Benefits And Constraints Of Adopting Voice-Enabled Call Center Technologies
Table 46. Worldwide Voice-Enabled Call Center Sales Forecast, Through 2007 ($ Millions)
Table 47. Comparison Of 2001 Revenue For Top Ivr Companies ($ Billions)
Table 48. Major Call Center Technology Players
Table 48 (Continued)
Commercial Packages: Voice-Activated Dialing
Table 49. Worldwide Voice-Activated Dialing Sales Forecast, Through 2007 ($ Millions)
Table 50. Voice-Activated Dialing Major Players, Products And End Markets
Commercial Packages: Voice-Enabled Directory Assistance
Table 51. Worldwide Voice-Enabled Directory Assistance Sales Forecast, Through 2007 ($ Millions)
Table 52. Voice-Enabled Directory Assistance Major Players, Products, And End Markets
Commercial Packages: Voice-Enabled Operating Systems
Table 53. Worldwide Voice-Enabled Operating Systems Sales Forecast, Through 2007 ($ Millions)
Table 54. Voice-Enabled Operating Systems Major Players, Products, And End Markets
Commercial Packages: Voice-Activated Browsers
Table 55. Worldwide Voice-Activated Browsers Sales Forecast, Through 2007 ($ Millions)
Table 56. Voice-Activated Browser Major Players, Products And End Markets
Enhanced Devices
Worldwide Enhanced Device Sales Forecast
Table 57. Worldwide Voice Recognition Enhanced Device Sales Forecast, Through 2007 ($ Millions)
Forecast: 2002 Enhanced Devices Market
Table 58. Worldwide Voice Recognition Enhanced Device Sales By End Use, 2002 ($ Millions)
Figure 9. Worldwide Voice Recognition Enhanced Device Sales By End Use, 2002 (%)
Forecast: 2007 Enhanced Devices Market
Table 59. Worldwide Voice Recognition Enhanced Device Sales By End Use, 2007 ($ Millions)
Figure 10. Worldwide Voice Recognition Enhanced Device Sales By End Use, 2007 (%)
Enhanced Devices Market
Pocket Electronic Linguistic Devices
Table 60. Worldwide Pocket Electronic Linguistic Device Sales Forecast, Through 2007 ($ Millions)
Table 61. Pocket Electronic Linguistic Devices Major Players, Products, And End Markets
Voice-Enabled Digital Audio Jukebox
Table 62. Worldwide Voice-Enabled Digital Audio Jukebox Sales Forecast, Through 2007 ($ Millions)
Table 63. Voice-Enabled Digital Audio Jukebox Major Players, Products, And End Markets
Ip Centrex
Table 64. Worldwide Ip Centrex Sales Forecast, Through 2007 ($ Millions)
Table 65. Ip Centrex Major Players, Products, And End Markets
Voice-Integrated Workstations
Table 66. Worldwide Voice-Integrated Workstations Sales Forecast, Through 2007 ($ Millions)
Table 67. Voice-Integrated Workstations Major Players, Products, And End Markets
Hands-Free Car Kits
Table 68. Worldwide Hands-Free Car Kit Sales Forecast, Through 2007 ($ Millions)
Table 69. Hands-Free Car Kit Major Players, Products, And End Markets
Distribution Of Voice Recognition Categories In Selected End Products And Markets
Table 70. Distribution Of Voice Recognition Categories In Selected End Products And Markets

Markets By Applications

Market Categories
Table 71. Scope And Providers Of Market Categories
Enterprise Market
Table 72. Worldwide Forecast Of All Enterprise Voice Recognition By Category, Through 2007 ($ Millions)
Current Market
Table 73. Enterprise End Products By Voice Recognition Category
Emerging Niches
Assistive Technology Market
Table 74. Assistive Technology Providers, Products And End Markets
Worldwide Assistive Technology Organizations
Table 75. Worldwide Assistive Technology Organizations
Voice Writer Market
Table 76. Comparison Of Traditional And Voice-Enabled Court Reporting Tasks
Table 77. Voice Writers Tool Suite
Voice-Enabled Telematics Market
Table 78. Worldwide Telematics Sales Forecast, Through 2007 ($ Billions)
Table 79. Telematics Voice-Enabled Product Providers And Auto-Based Applications
Telematics Supply Chain
Table 80. Automaker Speech-Enabled Options
Call Center Market
Voice-Enabled Call Center Economies
Table 81. Voice-Enabled Call Center Economies
Call Center Infrastructure
Figure 11 Call Center Infrastructure
Auto Attendants
Automatic Call Distributors (Acds)
Computer-Telephony Integration (Cti)
Call/E-Mail Monitoring And Recording
Interactive Voice Response
Table 82. Worldwide Forecast For Speech-Enabled Ivr Systems, Through 2007 ($ Billions)
Voice Recognition
Call Center Use
Table 83. Call Center Use By Industry Function
Table 84. Voice Recognition Call Center Solutions Providers, Products, And Applications
Emerging Call Center Models
Web-Based Call Centers
Virtual Call Centers
Challenges To Growth
Additional Enterprise Providers, Products And Applications
Table 85. Additional Enterprise Providers, Products, And Applications
Telecommunications Market
Table 86. Worldwide Forecast For All Telecommunications Voice Recognition By Category, Through 2007 ($ Millions)
Table 87. Telecommunications End Products By Voice Recognition Category
Current Markets
Table 88. Forecast Of Worldwide Telecommunication Revenue By Market Sector, Through 2007 ($ Billions)
Figure 12. Forecast Of Worldwide Telecommunication Revenue By Market Sector, 2002 And 2007 ($ Billions)
Future Markets
Table 89. Forecast Of Worldwide Telecommunication Revenue By Sector Share, 2002 And 2007 (%)
Figure 13. Forecast Of Worldwide Telecommunications Revenue By Market Share, 2002 (%)
Table 90. Worldwide Voip Gateway Company Market Share, Second Quarter, 2001 (%)
Figure 14. Worldwide Voip Gateway Company Market Share, Second Quarter, 2001 (%)
Table 91. Projected Worldwide Market Share By Region Of Telecommunication Speech-Enabled Implementations, 2002 (%)
Figure 15. Projected Worldwide Market Share By Region Of Telecommunication Speech-Enabled Implementations, 2002 (%)
Current Products
Voice-Enabled Directory Assistance
Voice-Activated Dialing
Table 92. Telecommunications Voice-Enabled Providers, Products, And Applications
Emerging Products
Unified Messaging
European Influence
Table 93. Volume Forecast Of Monthly European Mobile Messaging, Through 2007 ($ Billions)
Figure 16. Volume Forecast Of Monthly European Mobile Messaging, 2002 And 2007 ($ Billions)
Voice-Over-Ip
Challenges To Growth
Voice Portal Market
Table 94. Worldwide Forecast Of All Voice Portal Voice Recognition By Category, Through 2007 ($ Millions)
Current Markets
Table 95. Voice Portal End Products By Chip Category
Voice Portal Providers
Emerging Products
Assistive Technology Market
Table 96. Share Of U.S.-Based Internet Users Segmented By Disability, 2001 (%)
Figure 17. Share Of U.S.-Based Internet Users Segmented By Disability, 2001 (%)
Personal Communications Portal
Table 97. Voice Portal Providers, Products, And Applications
Challenges To Growth
Challenges To Growth (Continued)

Technologies

Table 98. Technologies Supporting Voice Recognition Applications
Table 98 (Continued)
Challenges Faced By Supporting Technologies
Audio Mining
Automatic Speech Recognition
Far-Field Microphone
Figure 18. Far-Field Microphone Technology Market Applications And Related Products
Interactive Voice Response
Noise Abatement
Speech Biometrics
Table 99. Share Of Biometric Market By Function, 2001 (%)
Figure 19. Share Of Biometric Market By Function, 2001 (%)
Text-To-Speech
Voice-Over-Ip
Voice-Activated Dialing
Voicexml
Voicexml 2.0
Semantic Interpretation
Speech Recognition Grammar Specification
Speech Synthesis Markup Language
Wireless Application Protocol (Wap)
Research And Development
Table 100. Worldwide Speech Technology Research Facilities
Table 100 (Continued)
Table 101. R&D Spending By Top Voice Recognition Providers, 2000 And 2001 ($ Millions)
Consortiums
Table 102. Worldwide Voice-Recognition Consortiums
Intellectual Property
Patents
Table 103. U.S. Patents Granted For Speech-Enabling Technologies, 1991-2002
Patent Generation By Top Two Voice Recognition Providers: Speechworks And Nuance
Table 104. Patent Generation By Top Two Voice Recognition Providers, Speechworks And Nuance
Table 104 (Continued)
Licensing
Table 105. Licensing As A Percentage Of Speechworks Total Revenues, 2000 And 2001 (%)
Figure 20. Licensing As A Percentage Of Speechworks Total Revenues, 2000 And 2001 (%)

International

Overview
Asia-Pacific
Table 106. Asia-Pacific Partners: Scope Of Initiatives
Emerging Markets
China
Europe
Table 107. European Sms Messaging Volume (Unit) Forecast, Through 2007 ($ Billions)
France
Great Britain:
Dumas Project
Scope Of Dumas Project
Finland
Table 108. Finnish Speech Technology Providers
Table 108 (Continued)
Voice Portal Use
Table 109. European-Based Voice Portal Providers

Industry Structure

Voice Recognition Company Market Share
Table 110. Voice Recognition Company Market Share, 2001 (%)
Figure 21. Voice Recognition Company Market Share 2001 (%)
Table 111. Nuance Revenue By Market Niche, 3rd Quarter, 2001 (%)
Figure 22. Nuance Revenue By Market Niche, 3rd Quarter, 2001 (%)
Table 112. Voice Recognition Provider Revenue By Software, Hardware, And Services Products, 2001 (%)
Voice Recognition Provider Revenue By Software, Hardware And Services Products
Voice Recognition Industry Relationships
Figure 23. Voice Recognition Industry Infrastructure
Table 113. Speechworks Partnerships Identified By Channel (%)
Figure 24. Speechworks Partnerships Identified By Channel (%)
Table 114. Channel Distribution Of Selected Voice Recognition Technologies
Industry Concerns
Revising Standards
Table 115. Revising Standards
Government Regulation
Table 116. U.S. Regulatory Activity
Table 117. International Cell Phone Use Regulations
Organizations
Table 118. Organizations
Company Profiles
Active Voice
Background
Arialphone
Background
Aspect Communications Corp. (Aspt)
Background
Avaya, Inc.
Bevocal
Background
Brooktrout (Brkt)
Background
Eyretel Plc (Eyr: London)
Background
General Magic (Gmgc)
Background
Infospace, Inc. (Nasdaq: Insp)
Background
Intervoice-Brite, Inc. (Intv)
Background
Justtalk
Background
Logitech (Logiy - Nasdaq) (Logn, Logz - Switzerland)
Background
Nuance
Background
Sensory
Background
Scansoft (Nasdaq: Ssft)
Background
Speechworks (Nasdaq: Spwx)
Background
Wizzard Software (Nasdaq: Wizd)

Appendices

Voice Recognition Partnerships, 2002
Table 119. Voice Recognition Partnerships, 2002
Table 119 (Continued)
Mergers And Acquisitions, 2002
Table 120. Mergers And Acquisitions, 2002
Licensing Agreements, 2002
Table 121. Licensing Agreements, 2002
Worldwide Voice Recognition Patents, 2001-2002
Table 122. Worldwide Voice Recognition Patents, 2001-2002
Table 122 (Continued)
Voice Recognition Industry Events
Table 123. Voice Recognition Industry Events*

List Of Tables

List Of Figures

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