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Home > Business/Finance > Financial Services > Financial Management
Wealth Management In France 2006
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| Published Date:
October 2006
Published By:
Datamonitor
Page Count:
82
Order Code:
R313-18064
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- EXECUTIVE SUMMARY
- Introduction
- Wealthy Clients in France
- Competition for Wealthy Customers
- INTRODUCTION
- What is this report about?
- Who is the target reader?
- How to use this report
- Note to readers
- CHAPTER 1 WEALTHY CLIENTS IN FRANCE
- Introduction
- Key findings
- France represents an attractive market for onshore and offshore wealth management
- There are nearly 5m wealthy individuals in France today
- Wealthy French individuals hold EUR953bn in onshore liquid assets
- And the number of wealthy individuals will break the 6m barrier by 2010
- While total onshore liquid assets will slowly creep over the EUR1trn mark
- Corporate executives represent the biggest opportunity in the French wealth market
- And wealthy French clients put between 20-30% of their portfolio offshore (mainly to avoid tax)
- French wealth management clients are predominantly risk-averse
- Clients in France are financially sophisticated and demanding, but loyal, and heavily influenced by personal relationships
- Service quality and personal relationships are the top determinants for choice of wealth manager in France
- As a result, referrals from existing clients are the number one customer acquisition technique
- However, attracting clients does not mean keeping them: clients are placing more demands on wealth managers compared to two years ago
- Being proactive with investment suggestions, financial planning, and resolving problems quickly and thoroughly are the best ways to retain clients
- French clients leave their wealth manager when they fail to provide proactive advice, make too many errors & fail to understand client needs
- Clients in France tend to have two wealth managers, but they hold between 50-70% of their wallet on average with a single wealth manager
- And French clients have been with their current wealth manager for 5 years or more on average
- CHAPTER 2 COMPETITION FOR WEALTHY CUSTOMERS
- Introduction
- Key findings
- Wealth management in France is nationally concentrated, and thus leaves little room for foreign interest
- BNP Paribas, Crédit Agricole and Rothschild are perceived by their peers to be the largest wealth managers in France
- BNP Paribas was voted number one private bank in France 2006 by Euromoney
- Crédit Agricole Private Banking aum grew 13% in 2005
- Thresholds in France are around EUR1m
- There has been slight interest from foreign wealth managers in France
- As a result, domestic competion most concerns incumbent wealth managers
- And it isn't only wealth managers that are taking business away from each other
- Wealth managers in France are concentrating on getting more clients and improving their back offices, but are missing opportunities
- Despite the additional costs, wealth managers think new clients will drive revenue
- Increasing share of wallet is only moderately important, and will come through the provision of financial planning
- Most are planning to generate revenue from pensions & alternative investments
- CRM and support system improvements are the main strategic initiatives planned
- As a result, IT and CRM system costs will be the main concern in controlling cost bases
- Wealth managers in France tend to organize their business around a key relationship manager, and all have client management teams for different client segments
- All French wealth managers give their clients several points of contact
- All French wealth managers have dedicated teams organized around customer groups
- And relationship manager performance is measured by client satisfaction rate
- Human resourcing is an issue for wealth managers in France
- With a focus on finding new clients, wealth managers are concentrating on staff recruitment
- Data
- APPENDIX
- Definitions
- Aggregate
- CAGR
- High net worth (HNW)
- Liquid assets
- Liquid asset bands
- Mass affluent
- Research methodology
- Wealth Management Market Leaders Survey 2006
- Global Wealth Model Methodology
- The UK sub model
- European sub model
- Forecasting methodology
- Continuous refinement to the understanding of liquid wealth distribution
- Datamonitor's wealth numbers compared with other wealth numbers
- Further Reading
- Global Wealth Management SPP
- Interactive Databases
- Market Reports
- Strategic Insight Reports
- Wealth Management Competitor Tracker
- Datamonitor Asia Pacific Wealth Management SPP
- SPP writing team
- List of Tables
- Table 1: Number of wealthy French individuals (000s), segmented by asset band, 2001-5
- Table 2: Value of onshore liquid assets held by wealthy French individuals, EURbn, segmented by asset band, 2001-2005
- Table 3: Forecast number of wealthy French individuals (000s), segmented by asset band, 2006-2010
- Table 4: Forecast value of onshore liquid assets held by wealthy French individuals, EURbn, 2006-2010
- Table 5: French wealth manager opinion as to the client type offering the greatest potential in the French market over the next five years
- Table 6: French wealth manager opinion as to the proportion of liquid assets wealthy investors put offshore
- Table 7: French wealth manager opinion as to the main motivation for French investors to put their money offshore
- Table 8: French wealth manager opinion as to where French investors prefer to put their offshore money
- Table 9: Wealth manager opinion as to what their clients are most interested in today
- Table 10: French wealth manager opinion as to the key influences that determine a French client's choice of wealth manager
- Table 11: French wealth manager opinion as to the most effective customer acquisition techniques in the French market
- Table 12: Agreement statements regarding client demands & preferences
- Table 13: French wealth manager opinion as to the best way to retain clients
- Table 14: French wealth manager opinion as to the most likely reasons for clients to leave a wealth management service
- Table 15: French wealth manager opinion as to how many wealth managers wealthy clients have on average
- Table 16: French wealth manager opinion as to the share of their clients' wallet held on average
- Table 17: French wealth manager opinion as to how long their client base has been with them on average
- Table 18: Minimum asset threshold set by French wealth managers for new clients, EUR
- Table 19: Most pressing concerns for French wealth managers' business at present
- Table 20: Threat level of several competitors to French wealth managers today
- Table 21: Threat level of several competitors to French wealth managers in the next three years
- Table 22: Major determinants of revenue growth in the French market over the next two years according to French wealth managers
- Table 23: French wealth manager opinion as to the most effective means of increasing share of wallet
- Table 24: Business potential of the following product areas over the next two years
- Table 25: Strategic initiatives planned by French wealth managers over the next year
- Table 26: Main areas of concern for French wealth managers in controlling their cost base
- Table 27: Agreement statements regarding the nature of relationship managers in the French wealth management market
- Table 28: Dedicated teams established by French wealth managers to attract a variety of customer groups
- Table 29: Quantitative measures used by French wealth managers to assess their relationship managers
- Table 30: Areas where French wealth managers will hire new staff in the next three years
- List of Figures
- Figure 1: The number of wealthy individuals in France has grown at a slow but steady pace since the brief dip in 2002
- Figure 2: The value of liquid assets held by wealthy French clients approached nearly EUR100bn in 2005
- Figure 3: The number of wealthy French individuals is expected to exceed 6m by 2010
- Figure 4: The value of onshore liquid assets among wealthy French individuals is expected to reach 1.2trn by 2010
- Figure 5: Corporate executives are believe to represent the biggest opportunity in the French wealth market
- Figure 6: Half of wealth managers state that wealthy French clients put between 20-30% of their liquid assets offshore
- Figure 7: And most affluent French individuals put money offshore for tax avoidance reasons
- Figure 8: Nearly three fifths of wealthy French clients prefer Switzerland as their offshore destination
- Figure 9: Wealthy French clients are most interested in protecting their asset base
- Figure 10: Service quality is the key influence that determines a French client's choice of wealth manager
- Figure 11: Referrals from existing clients are cited by French managers as the best way of acquiring new customers
- Figure 12: French clients are demanding to know more about the management of their portfolio now than two years ago
- Figure 13: The best way for French wealth managers to retain clients is to be proactive with investment suggestions and provide a decent financial planning service
- Figure 14: French clients are most likely to leave their wealth manager due to a lack of proactive advice
- Figure 15: Most wealthy clients in France have two wealth managers
- Figure 16: French wealth managers believe they take care of somewhere between 51-70% of their client's wallet
- Figure 17: French wealth managers tend to have a relationship of more than five years with their wealthy clients
- Figure 18: Half of French wealth managers set a minimum asset threshold of EUR1m
- Figure 19: The most pressing concern for the majority of French wealth managers is the increased competition from domestic players
- Figure 20: Most French wealth managers recognize rival small & large wealth managers are a significant threat to their business in the present day
- Figure 21: Obtaining new clients and improving investment performance are the two key drivers for revenue growth in the French market over the next two years
- Figure 22: Offering financial planning is cited as the most effective means of increasing a client's share of wallet
- Figure 23: Pensions & alternative investments have the most potential among wealthy French clients over the next two years
- Figure 24: The majority of French wealth managers are planning to improve CRM & support systems over the next year
- Figure 25: IT & CRM system costs are the main areas of concern for French wealth managers when it comes to controlling their cost base
- Figure 26: Wealthy clients in France usually have a named relationship manager who is in contact with other specialists within the organization
- Figure 27: A large degree of French wealth managers have dedicated teams set up to attract wealthy individuals such as lawyers, doctors & accountants
- Figure 28: Relationship managers are assessed by a variety of quantitative measures, but client satisfaction rate has a slightly higher usage
- Figure 29: The majority of new staff are expected to be hired from other wealth managers
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