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Home > Business/Finance > Financial Services > Financial Management
Wealth Management In Switzerland 2006
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| Published Date:
August 2006
Published By:
Datamonitor
Page Count:
91
Order Code:
R313-16864
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- EXECUTIVE SUMMARY
- Introduction
- Wealthy clients in Switzerland
- Competition for wealthy customers
- Products and distribution
- INTRODUCTION
- What is this report about?
- Who is the target reader?
- How to use this report
- Note to readers
- CHAPTER 1 WEALTHY CLIENTS IN SWITZERLAND
- Introduction
- Key findings
- The Swiss mass affluent and HNW market has seen steady growth in the last four years
- There are almost 1,600,000 wealthy individuals in Switzerland
- Wealthy individuals in Switzerland hold more more than EUR300bn in onshore liquid assets
- Onshore liquid assets in Switzerland will grow to EUR465bn by 2010
- Inheritors represent biggest opportunity in Swiss wealth market
- Swiss investors put up to 30% of their liquid assets offshore
- The main motivation for Swiss investors to put their assets offshore is better investment opportunities
- The Cayman Islands and Switzerland are preferred offshore centres among Swiss investors
- Private clients in Switzerland are demanding a high level of interaction and high return on investments
- Brand, image and reputation and service quality are the key determinants of choice of wealth manager in Switzerland
- Referrals from exisiting clients is the number one customer acquisition technique in Switzerland
- Clients are demanding more contact with their wealth manager now than two years ago
- Achieving higher returns is key for Swiss private banking clients
- Regular contact and quick problem solving are the best ways to retain clients
- There are several key reasons why private clients in Switzerland are leaving a wealth management service
- Most private clients in Switzerland have more than two wealth managers
- Wealth managers should try to increase clients' share of wallet
- Swiss wealth managers tend to have long-term relationships with their private clients
- Supplementary data
- CHAPTER 2 COMPETITION FOR WEALTHY CUSTOMERS
- Introduction
- Key findings
- Switzerland represents the wealth market par excellence, with strong domestic providers leading the way
- UBS, Credit Suisse and Julius Bär are perceived by their peers to be the largest wealth managers in Switzerland
- Swiss Private Bankers: considered to be the real private banking
- The silence after the storm: green light for banking consolidation?
- Minimum investment thresholds vary among wealth managers
- Swiss wealth managers are most concerned about competition from domestic players
- There is also competition from other providers, although to a lesser extent
- The main competitors will remain the same over the next few years
- Swiss wealth managers are concentrating on improving investment performance and obtaining new clients
- Improving investment performance will drive revenue in the next two years
- Increasing share of wallet will come through more face to face contact, offering financial planning and more open architecture
- Developing new distribution approaches/channels and improving CRM and support systems are the main strategic initiatives ahead
- IT and CRM system costs are the main concern in controlling cost bases
- Swiss wealth managers tend to organize their business around a key relationship mananger, but not all specialize in key client segments
- Only 6% of Swiss wealth managers give their clients a single point of contact
- 50% of Swiss wealth managers do not have dedicated teams organized around specific customer groups
- Most relationship managers in Switzerland are assessed based on revenue and profit
- New relationship managers will come mostly by hiring them from other wealth managers
- The poaching of whole teams from rival banks: the future of recruitment?
- Supplementary data
- CHAPTER 3 PRODUCTS AND DISTRIBUTION
- Introduction
- Key findings
- Inheritance planning has most potential while general insurance and foreign exchange are least attractive
- Inheritance planning and alternative investments have the most business potential in Switzerland
- There is only moderate interest in payment mechanisms, general insurance and foreign exchange
- Swiss wealth managers will focus on alternative investments, financial planning, and inheritance planning in the next two years
- Swiss wealth managers are interested in developing new distribution approaches/channels
- Two thirds of wealth managers in Switzerland will be focusing on developing new distribution channels/approaches in the next year
- Financial advisors and accountants or lawyers are important distribution channels in Swiss wealth management
- Financial advisors remain important distribution channels for wealth managers
- Supplementary data
- APPENDIX
- Definitions
- Aggregate
- CAGR
- High net worth (HNW)
- Liquid assets
- Liquid asset bands
- Mass affluent
- Research methodology
- Wealth Management Market Leaders Survey 2006
- Global Wealth Model Methodology
- The UK sub model
- European sub model
- Forecasting methodology
- Continuous refinement to the understanding of liquid wealth distribution
- Datamonitor's wealth numbers compared with other wealth numbers
- Further reading
- Global Wealth Management SPP
- Interactive Databases
- Market Reports
- Strategic Insight Reports
- Wealth Management Competitor Tracker
- Datamonitor Asia Pacific Wealth Management SPP
- SPP writing team
- List of Tables
- Table 1: Number of Swiss MA and HNW individuals by liquid asset band, 000s, 2001-2005
- Table 2: Swiss MA and HNW aggregate liquid assets by liquid asset band, EURbn, 2001-2005
- Table 3: Forecasted number of Swiss MA and HNW individuals by liquid asset band, 000s, 2006-2010
- Table 4: Forecasted Swiss MA and HNW aggregate liquid assets by liquid asset band, EURbn, 2006-2010
- Table 5: What client types offer the greatest potential in your country in the next five years?
- Table 6: In your opinion, what proportion of liquid assets do investors in your country put offshore?
- Table 7: What is the main motivation for investors in your country to put money offshore?
- Table 8: In your opinion, where do investors from your country prefer to put their offshore money?
- Table 9: In your experience, what are the key influences that determine a client's choice of wealth management service?
- Table 10: In your experience, what are the most effective customer acquisition techniques in your market?
- Table 11: To what extent do you agree with the following?
- Table 12: What are your clients most interested today?
- Table 13: What is the best way to retain clients?
- Table 14: In your experience, what are the most likely reasons for clients to leave a wealth management service?
- Table 15: Which statement do you most agree with?
- Table 16: Approximately what share of your clients' wallet do you think you have on average?
- Table 17: How long has your client base, on average, been with you?
- Table 18: Structure of the Swiss banking sector as of the end of 2005
- Table 19: In your opinion, who are the biggest wealth managers in Switzerland? (open-end)
- Table 20: What is your minimum asset threshold for new clients?
- Table 21: What are the most pressing concerns for your business at present?
- Table 22: How much of a threat to your wealth business are the following competitors today?
- Table 23: How much of a threat to your wealth business will the following competitors be in three years?
- Table 24: What will most determine revenue growth in the Swiss market in the next two years?
- Table 25: What is the most effective means of increasing share of wallet?
- Table 26: What strategic initiatives are you planning or implementing in the next year?
- Table 27: What are your main areas of concern in controlling your cost base?
- Table 28: Which best applies to your company's relationship management?
- Table 29: Do you have dedicated teams set up in Switzerland to attract and manage any of the following customer groups?
- Table 30: What quantitative measures are used to assess your relationship managers?
- Table 31: Where will you get your staff from in the next three years?
- Table 32: Please rate the following product areas in terms of their business potential among wealthy clients in your market during the next two years
- Table 33: From the product areas just mentioned, which three will your company focus most resources on in the next two years?
- Table 34: What strategic initiatives are you planning or implementing in the next year?
- Table 35: How important are the following distribution channels for your wealth business today?
- Table 36: To what extent do you agree with the following?
- List of Figures
- Figure 1: The number of Swiss mass affluent and HNW individuals has grown steadily since 2002
- Figure 2: Liquid wealth of Swiss mass affluent and HNW individuals amounted to more than EUR300bn in 2005
- Figure 3: The Swiss mass affluent and HNW market will reach EUR460bn by 2010, held by more than 2.2m people
- Figure 4: Datamonitor forecasts steady growth in all asset bands for the Swiss market in the next 5 years
- Figure 5: Inheritors offer the greatest potential in the Swiss market in the next five years
- Figure 6: Swiss investors put up to 30% of their liquid assets offshore
- Figure 7: Better investment opportunities is the main motivation for Swiss investors to put their money offshore
- Figure 8: Cayman Islands and Switzerland are preferred offshore centers among Swiss investors
- Figure 9: Brand, image and reputation and service quality are key influences that determine a client's choice of provider
- Figure 10: Referrals from existing clients is the most effective client acquisition technique in the Swiss market
- Figure 11: Clients are demanding more face to face contact with their wealth manager now than two years ago
- Figure 12: Wealth managers' clients are most interested in achieving higher returns
- Figure 13: The best way to retain clients is talking to them regularly
- Figure 14: Swiss wealth managers identify several reasons why clients are leaving a wealth management service
- Figure 15: Wealthy individuals in Switzerland tend to have more than two wealth managers
- Figure 16: Wealth managers should concentrate on gaining a bigger share of clients' wallets
- Figure 17: Swiss wealth managers tend to have long-term relationships with their clients
- Figure 18: UBS, Credit Suisse and Julius Bär are perceived to be the biggest wealth managers in Switzerland
- Figure 19: The wealth management market in Switzerland is dominated by domestic providers
- Figure 20: Swiss Private Bankers are personally responsible for their bank's liabilities, a status that is enshrined in national law
- Figure 21: Swiss wealth managers apply different minimum investment thresholds, varying from EUR10K to EUR250K
- Figure 22: What are the most pressing concerns for your business at present?
- Figure 23: Large wealth managers are perceived as strongest competitors
- Figure 24: The main competitors will remain the same over the next three years
- Figure 25: Improving investment performance and obtaining new clients will most determine revenue growth in the next two years
- Figure 26: Increasing face to face contact is the most effective way of increasing share of wallet
- Figure 27: Wealth managers will focus on developing new distribution approaches/channels and improving CRM and support systems
- Figure 28: IT and CRM system costs are the main concern in controlling cost bases
- Figure 29: Swiss wealth managers tend to provide their clients more than one contact
- Figure 30: Half of surveyed wealth managers stated that they do not have dedicated teams set up to target and attract specific customers
- Figure 31: Most relationship managers in Switzerland are assessed based on revenue and profit
- Figure 32: New relationship managers will come mostly by hiring them from competitors
- Figure 33: The biggest business potential lies in inheritance planning
- Figure 34: Payment mechanisms, general insurance and foreign exchange are perceived to have less business potential
- Figure 35: Swiss wealth managers will focus on alternative investments, financial planning, and inheritance planning
- Figure 36: Two thirds of Swiss wealth managers plan to develop new distribution approaches/channels in the next year
- Figure 37: Financial advisors and accountants or lawyers are seen as important distribution channels for Swiss wealth business
- Figure 38: Financial advisors will remain an important distribution channel for Swiss wealth managers
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