|
|
Home > Computers and Information Technology > Software > CRM & Customer Service
Western Europe Vertical Markets CRM Applications Forecast, 2004-2009
|
| Published Date:
March 2006
Published By:
IDC
Page Count:
30
Order Code:
R104-26711
|
|
|
|
Table of Contents
IDC Opinion
In This Study
Methodology
Definitions
Customer Relationship Management Applications (CRM)
Software Revenue
Vertical Markets
Table: European Vertical Market Coverage According to NACE Rev.1.: Group-Level Classification
Situation Overview
Figure: Western Europe CRM Applications License and Maintenance Revenue by Vertical Market, 2004
Table: Western Europe CRM Applications License and Maintenance Revenue by Vertical Market and Country, 2004 ($M)
Table: Western Europe CRM Applications License and Maintenance Revenue by Vertical Market, 2004-2005 ($M)
Figure: U.K. CRM Applications License and Maintenance Revenue by Vertical Market, 2004-2005 ($M)
Figure: Germany CRM Applications License and Maintenance Revenue by Vertical Market, 2004-2005 ($M)
Figure: France CRM Applications License and Maintenance Revenue by Vertical Market, 2004-2005 ($M)
Figure: Italy CRM Applications License and Maintenance Revenue by Vertical Market, 2004-2005 ($M)
Figure: Spain CRM Applications License and Maintenance Revenue by Vertical Market, 2004-2005 ($M)
Figure: Rest of Western Europe CRM Applications License and Maintenance Revenue by Vertical Market, 2004-2005 ($M)
Future Outlook
Forecast and Assumptions
Table: Western Europe CRM Applications License and Maintenance Revenue by Vertical Market, 2004 versus 2009 ($M)
Table: Western Europe CRM Applications License and Maintenance Revenue by Vertical Market, 2005-2009 ($M)
Table: Key Forecast Assumptions for Western European Vertical Market IT Spending, 2005-2009
Manufacturing
Transport
Communications
Utilities
Retail/Wholesale
Financial Services
Business Services
Government
Healthcare and Education
Forecast and Assumptions by Country
Table: U.K. CRM Applications License and Maintenance Revenue by Vertical Market, 2005-2009 ($M)
Table: Germany CRM Applications License and Maintenance Revenue by Vertical Market, 2005-2009 ($M)
Table: France CRM Applications License and Maintenance Revenue by Vertical Market, 2005-2009 ($M)
Table: Italy CRM Applications License and Maintenance Revenue by Vertical Market, 2005-2009 ($M)
Table: Spain CRM Applications License and Maintenance Revenue by Vertical Market, 2005-2009 ($M)
Essential Guidance
Learn More
Related Research
Synopsis
|
Similar Products
• MarketWatch: Technology
Published Nov 2008 by Datamonitor
• Worldwide Contact Center Applications 2008 Vendor Profiles: Bringing Business Process to Unified Communications
Published Nov 2008 by IDC
• Survey Says! Subscribers Moving to the Center of Strategic Plans for Mobile Operators
Published Oct 2008 by Yankee Group
• The foundations for a knowledge services offshoring economy
Published Oct 2008 by Ovum Plc
• On-demand CRM: From Top-lines to Bottom-lines (Strategic Focus)
Published Oct 2008 by Datamonitor
• CRM & Business Intelligence Market 2007-2010 - Bundled Report
Published Oct 2008 by Infiniti Research Limited
• CRM Software & Application Management Services Market 2007-2010 - Bundled Report
Published Oct 2008 by Infiniti Research Limited
• Contact Center Markets and Technologies, 2008-2013 (Interactive Model)
Published Oct 2008 by Datamonitor
• Telemarketing & Call Centers in the US - Industry Risk Rating Report
Published Oct 2008 by IBISWorld
• Verticalization of Services: Where Are the Hotspots?
Published Oct 2008 by IDC
|
|
|
|
0 items
