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Home > Computers and Information Technology > Software > CRM & Customer Service
Western European CRM Applications, Forecast and Analysis 2007–2011
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| Published Date:
May 2007
Published By:
IDC
Page Count:
24
Order Code:
R104-30512
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Table of Contents
IDC Opinion
In This Study
Methodology
Forecast Information Sources
The Forecasting Process
Company-Level Data Collection
Important Notes
Packaged Software
Exchanges Rates
Table: Key Exchange Rate Information
Market Definitions
Customer Relationship Management Applications
Situation Overview
The CRM Applications Market in 2006
Table: Western European CRM Applications License and Maintenance Revenues, 2005-2006 ($M/?M)
Figure: Western European CRM Applications License and Maintenance Revenues, 2005?2006 ($M / ?M)
Figure: Western Europe CRM Applications License and Maintenance Revenues by Solution Area, 2006 (%)
Figure: Western Europe CRM Applications License and Maintenance Revenues by Deployment Model, 2006 (%)
Future Outlook
Forecast and Assumptions
Key Growth Drivers
Table: Key Forecast Assumptions for the Western Europe CRM Applications, 2007-2011
Figure: Western Europe CRM Applications License and Maintenance Revenues, 2007?2011 (?M)
Forecast by Functional Segment
Table: Western Europe CRM Applications License and Maintenance Forecast by Functional Market, 2007-2011 (?M)
Forecast by Deployment Model
Table: Western Europe CRM Applications License and Maintenance Forecast by Deployment Model, 2007-2011 (?M)
Forecast by Country
Western European Economic Overview
Austria
Belgium
Denmark
Finland
France
Germany
Greece
Ireland
Italy
Netherlands
Norway
Portugal
Spain
Sweden
Switzerland
United Kingdom
CRM Applications Forecast by Country
Table: Western Europe CRM Applications License and Maintenance Revenues, Forecast 2007-2011 by Country (?M)
Figure: Western Europe CRM Applications, 2007?2011 CAGR by Country (%)
Market Context
Table: Western European CRM Applications License and Maintenance Revenues, 2006-2011 (?M): Previous and Current Forecast Comparison
Figure: Western European CRM Applications License and Maintenance Revenues, 2006?2011 (?B): Previous and Current Forecast Comparison
Essential Guidance
Learn More
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Synopsis
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