Worldwide CRM Applications 2006-2010 Forecast: Riding a Good Wave: Industry Research

Worldwide CRM Applications 2006-2010 Forecast: Riding a Good Wave

Published Date: April 2006

Published By: IDC

Page Count: 17

Order Code: R104-25757

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Description

Table of Contents

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IDC Opinion
In This Study
Methodology
CRM Applications Market Definitions
CRM Applications
Sales Automation
Marketing Automation
Customer Service
Contact Center
Analytic Applications
Situation Overview
Future Outlook
Forecast and Assumptions
Geography
Operating Environment
Table: Worldwide CRM Applications Revenue by Region and Operating Environment, 2005-2010 ($M)
Figure: Worldwide CRM Applications Revenue by Region, 2005 and 2010
Table: Key Forecast Assumptions for the CRM Applications Market, 2006-2010
Figure: Worldwide CRM Applications Revenue by Operating Environment, 2005 and 2010
Market Context
Table: Worldwide CRM Applications Revenue, 2004-2010: Comparison of September 2005 and March 2006 Forecasts ($M)
Figure: Worldwide CRM Applications Revenue, 2004-2010: Comparison of September 2005 and March 2006 Forecasts
Figure: Worldwide CRM Applications Revenue Growth, 2005-2010: Comparison of September 2005 and March 2006 Forecasts
Essential Guidance
Actions to Consider
Learn More
Related Research
Methodology
Synopsis

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