Table of Contents IDC Opinion In This Study
Definitions
Distinguishing Between Business Process Outsourcing and Processing Services Situation Overview
Key Factors for Vendor Success in HR BPO
Global Capability and Reach
Transform, Then Transition
Any Color
Talent Management
Competitive Forces in HR BPO
HR BPO Contracts
Table: Multifunction HR BPO Contracts Announced Since September 2003
Figure: Worldwide HR BPO Contracts, 2004 through September 2006 Future Outlook
U.S. and Worldwide HR BPO Market Opportunity
Figure: U.S. HR Management Services Spending by Segment, 2005 and 2010
Leading Players in HR BPO
Table: HR BPO Vendor HR Technology Platform Support Strategies
Traditional Outsourcing Providers
IT Outsourcing and Consulting
IDC's HR BPO Leadership Grid
Figure: IDC Leadership Grid: Worldwide HR BPO Market
Analysis of Vendor Positioning
Table: Market Coverage by Employer Size
Vendor Profiles
Accenture
Table: Accenture at a Glance
ACS
Table: ACS at a Glance
ADP
Table: ADP at a Glance
Aon
Table: Aon at a Glance
Ceridian
Table: Ceridian at a Glance
Convergys
Table: Convergys at a Glance
ExcellerateHRO
Table: ExcellerateHRO at a Glance
Fidelity Employer Services
Table: Fidelity Employer Services Company at a Glance
Hewitt
Table: Hewitt at a Glance
IBM
Table: IBM at a Glance Essential Guidance
Actions to Consider Learn More
Related Research
Synopsis