Table of Contents
IDC Opinion
In This Study
Methodology
Situation Overview
Introduction
Key U.S. Trends
Integration of Utility Computing with IT Outsourcing and BPO Capabilities
Increased Focus by OEMs and NSPs on Network Outsourcing Space
Offshore Players Increasingly Focus on Infrastructure Management
Customer Need for an Integrated Sourcing Strategy
Figure: Integrated Sourcing Strategy
Top Worldwide and U.S. IS Outsourcer Player Rankings
Table: Worldwide and U.S. IS Outsourcing Spending, 2003 and 2008 ($M)
Worldwide Outsourcers
Table: Worldwide IS Outsourcing Revenue by Vendor, 2003
U.S. Outsourcers
Table: U.S. IS Outsourcing Revenue by Vendor, 2003
Future Outlook
Ensure Ability to Provision Services Using Vertically Integrated, Globally Distributed Service Model
Align Delivery Options with Customer Need for Flexibility
Align Investment Strategy with Customer Need to Transform to Utility Computing While Levering Traditional Services Model
Figure: Investment Requirements Matrix
Need to Cannibalize Traditional IT Services Model
Leverage Offshore to Transform Customers to Utility Computing
Continued Consolidation and the Need for Scale
Need to Access SMB and Offshore Markets
Essential Guidance
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Related Research
Synopsis