Table of Contents IDC Opinion In This Study
Methodology Situation Overview
Introduction
Key U.S. Trends
Multisourcing
Figure: Examples of the Multisourcing Model
Figure: Multisourced and Single-Sourced Share of Engagement Revenue, 2004
Increased Competition and New Business Models
Traditional Outsourcing Models
Alternative Outsourcing Models
Global Sourcing
Figure: Time Frame for Use of Offshore IT Outsourcing Services to Manage IT Infrastructure
Figure: Preferred Business Model in Leveraging Offshore for IT Services
Figure: Time Frame for Use of Offshore IT Outsourcing Services to Manage IT Infrastructure by Region
Utility Computing
Figure: Utility Computing Bundling Preferences by Company Size
Top Worldwide and U.S. IS Outsourcer Player Rankings
Table: Worldwide and U.S. IS Outsourcing Services Spending, 2004 and 2009 ($M)
Worldwide Outsourcers
Table: Worldwide IS Outsourcing Revenue by Top 10 Vendor, 2004
U.S. Outsourcers
Table: U.S. IS Outsourcing Revenue by Top 10 Vendor, 2004
Figure: U.S. IS Outsourcing Services Vendors, 2004 Future Outlook
Key Trends and Impacts
Figure: Key Trends and Impacts
Emerging Threats
Figure: Trifecta of Threats
Integrated Sourcing Scorecard: Vendor Benchmarking
Figure: Sourcing Road Map Scorecard Matrix
Customer Evolution: Transformational Road Maps
Figure: Transformational Road Maps
Figure: Transformational Road Maps: Application Environments
Ecosystem Evolution
Figure: "Micro"-Ecosystems
Economic Evolution: Shift to Integrated Sourcing and "Prime" Suppliers
Figure: From Multisourcing to Integrated Sourcing
Figure: Service Provider Ecosystem: Prime Providers Versus Subcontractors
New Opportunities
The World of "Non-IT"
Figure: New Opportunities: Non-IT Environments
New Services Models
Table: Utility Computing: Emerging Services
SMB/Consumer Markets
Figure: Outsourcers Versus Online Providers
Consolidation and Partnerships: Choosing Selectively Yet Strategically Essential Guidance Learn More
Related Research
Synopsis