Table of Contents IDC Opinion In This Study
Methodology
Definitions
Procurement
Procurement BPO
What Is Not Included?
Presentation of Forecasts
What Is Being Presented?
How Are the Forecasts Presented?
Executive Summary
2004 Key Market Trends
Key Buyer Trends
Key Vendor Trends
Forecast and Assumptions
Worldwide Procurement BPO Forecast
Forecast Drivers
Forecast Inhibitors
What to Expect for Procurement BPO in 2005 Situation Overview
2004 Key Market Trends
Table: Key 2004 Market Trends and Implications for the Procurement BPO Market
Buyer Trends
More Comprehensive Deals Signed
Most Deals are Small to Midsize Engagements, with Large Engagements Few in Number
Connecting Procurement with Accounts Payable in the Procure-to-Pay Process
Manufacturing Sector at the Forefront of BPO Adoption
Financial Services Sector Pushing the Envelope for Comprehensive BPO Adoption
Large Organizations Driving the Lion's Share of Procurement BPO Adoption
Cost Continuing as an Anchor Driver
Early Signs Emerging That Companies Are Thinking Beyond Cost
Demonstrated Vendor Commitment is a Key Deal Clincher for Comprehensive Deals
Direct Goods Procurement Gradually Gaining Mindshare
Contract Length Increasing
Vendor Trends
Competitive Landscape Made Up of Three Loose Categories of Vendors with Diverse Business Models
Acquisitions to Round Out Gaps or Enter into Procurement BPO
Steep Learning Curve for Comprehensive Deals and Much to Do to Build Up Procurement BPO Capabilities
Long and Arduous Pursuit Process Being Directed by Client Demand Future Outlook
Forecast and Assumptions
Worldwide Market Opportunity
Table: Worldwide Procurement BPO Spending by Region, 2004-2009 ($M)
Table: Key Forecast Assumptions for the Worldwide and U.S. Procurement BPO Services Market, 2005-2009
Analysis by Region
The Americas
EMEA
Asia/Pacific
U.S. Market Opportunity
Table: U.S. Procurement BPO Spending, 2004-2009
Figure: U.S. Procurement BPO Spending and Growth, 2004?2009
U.S. Market Contract Analysis
Expectations for This Market in 2005
Interest Will Continue to Be Strong, and Vendors Can Expect a More Educated Buyer Base
2005 Will Be a Year of Validation as Explicit Results Come in from Early Comprehensive Deals
Large IT Service Providers Are Likely Contenders for Market Leadership
The Market Will Continue to See Many Small and Midsize Deals, with Occasional Large Deals
Direct Procurement Outsourcing Will Grow in Fits and Starts
Service Providers Will Continue to Make Investments to Round Out Capability Gaps Essential Guidance Learn More
Related Research
Synopsis