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Home > Computers and Information Technology > Software > Programming
Worldwide Software Support Languages Competitive Analysis, 2004
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| Published Date:
February 2004
Published By:
IDC
Page Count:
27
Order Code:
R104-14775
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Table of Contents
IDC Opinion
In This Study
Methodology
Selection of Companies Profiled
Executive Summary
Situation Overview
Worldwide Forecast
Worldwide Software Support Services Expenditures by Region
Table: Worldwide Software Support Services Spending by Region, 2002-2007 ($M)
Figure: Worldwide and U.S. Software Support Services Spending, 2002 and 2007
Figure: Worldwide Software Support Services Spending by Region, 2002 and 2007
Worldwide Software Support Services Expenditures by Product Type
Table: Worldwide Software Support Services Spending by Product Type, 2002-2007 ($M)
Worldwide Software Support Services Expenditures by Service Activity
Table: Worldwide Software Support Services Spending by Service Activity, 2002-2007 ($M)
U.S. Forecast
U.S. Software Support Services Expenditures by Product Type
Table: U.S. Software Support Services Spending by Product Type, 2002-2007 ($M)
U.S. Software Support Services Expenditures by Service Activity
Table: U.S. Software Support Services Spending by Service Activity, 2002-2007 ($M)
Future Outlook
Competitive Analysis
Telephone Support: 9 x 5
Table: 9 x 5 Telephone Support by Software Vendor and Language
Telephone Support: 24 x 7
Web Support
Table: 24 x 7 Telephone Support by Software Vendor and Language
Table: Web Support by Software Vendor and Language
Essential Guidance
Learn More
Related Research
Appendix
Table: IDC Macroeconomic and Macrolevel Services Assumption Summary
Table: Key Forecast Assumptions for the Software Support Services Market, 2004-2007
Synopsis
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