Table of Contents
IDC Opinion
In This Study
Overview
Methodology
Comprehensive Supply-Side Interviews
IDC's New Zealand IT Services and Solutions Survey, 2004
Statistical Validity
Secondary Sources of Information
Brand Awareness
IDC New Zealand Numbers
Executive Summary
Situation Overview
Introduction
The 2003 New Zealand IS Outsourcing Market
IS Outsourcing Market Size, 2003
Figure: IS Outsourcing as a Proportion of the IT Services Market, 2003 (%)
Figure: IS Outsourcing Market, 2003 (%)
IS Outsourcing Market Analysis by Activity, 2003
Figure: IS Outsourcing Market Activities, 2003 (%)
IS Outsourcing Market Analysis by Vertical, 2003
Figure: IS Outsourcing Vertical Split, 2003 (%)
IS Outsourcing Market Competitive Analysis
Market Leaders by Market Share
Table: IS Outsourcing Market Leaders, Top 5 in 2003
Market Leaders by Brand Awareness
Table: IS Outsourcing Brand Awareness, Top 5 in 2003
IS Outsourcing Market Customer Perspectives
Perceived Benefits of Outsourcing
Figure: Perceived Benefits of Outsourcing, 2004 (%)
Figure: Trends in Perceived Benefits of Outsourcing, 2002-2004 (%)
Perceived Risks of Outsourcing
Figure: Perceived Risks of Outsourcing, 2004 (%)
Future Outlook
Forecast and Assumptions
Table: Key Forecast Assumptions for the New Zealand IT Services Market, 2003-2008
The IS Outsourcing Market Forecast
IS Outsourcing Market Size Forecast and Analysis
Figure: New Zealand IS Outsourcing Market, 2003-2008 (NZ$M)
Table: IS Outsourcing Contribution to NZ IT Services Market, 2003-2008
IS Outsourcing Market Activity Forecast and Analysis
Table: New Zealand IS Outsourcing Market by Activity, 2003-2008 (NZ$M)
IS Outsourcing Market Vertical Forecast and Analysis
Table: New Zealand IS Outsourcing Market by Vertical, 2003-2008 (NZ$M)
IS Outsourcing Market Trends
Key Market Trends
End-User Trends
IS Outsourcing Budget
Figure: IS Outsourcing Budget Allocation, 2003 (%)
IS Outsourcing Contracts
Figure: Length of Current IS Outsourcing Contract, 2004 (%)
Figure: Current Outsourcing Contract Value, 2004 (%)
Table: Current IS Outsourcing Contract Value by Vertical Industry, 2004 (%)
IS Outsourcing Engagement Types
Figure: Areas Outsourced During 2003
Regional Trends
Table: Comparing Asia/Pacific IS Outsourcing Markets, 2003-2008 (NZ$M)
Essential Guidance
Actions to Consider
Learn More
Related Research
Definitions
IS Outsourcing Definition
Business Continuity
Systems Management
Other Outsourcing
Vertical Market Definitions
Financial Markets
Manufacturing
Education/Healthcare
Distribution
Telecom/Utilities
Services
Government
Other
Other Definitions
Synopsis
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