eBanking in Asia-Pacific - towards multichannel value creation: Industry Research

eBanking in Asia-Pacific - towards multichannel value creation

Published Date: December 2001

Published By: Datamonitor

Page Count: 48

Order Code: R313-9097

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Description

Table of Contents

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ABOUT DATAMONITOR

ACTION POINTS

Outline of the brief

Four key things you need to know about eBanking in Asia-Pacific

Banks need to think of eBanking as part of a multichannel distribution strategy

- standalone players require strong differentiation

A truly customer-centric infrastructure is essential for Asian banks in order to

create real value from eBanking

Banks in emerging markets need to execute the basics well, whereas those in more

advanced markets should move to the next level of functionality

Vendors should concentrate on Korea and Australia as the biggest short-term

growth opportunities

Justification

Introduction - eBanking in context

eBanking adoption in Asia-Pacific

eBanking technology - the next five years

Country-specific trends

Australia

Singapore

Japan

Hong Kong

South Korea

India

China

THE FUTURE DECODED

Three trends for the future

The multichannel approach will win out in Asia - if supported by a fully

integrated infrastructure

mBanking has more long-term potential

Australia - an example to Asia and beyond

APPENDIX

Future readings

Contact the author:

Contact Datamonitor Asia-Pacific:

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(c) Datamonitor 2001. All Rights Reserved.

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