|
|
Home > Business/Finance > Financial Services > Electronic Transactions
eBanking Technology in Europe 2001
|
| Published Date:
July 2001
Published By:
Datamonitor
Page Count:
170
Order Code:
R313-0069
|
|
|
|
Introduction
Key findings
Internet banking customer numbers will reach 75 million by 2005
Standalone banks must embrace Open Finance
eBanking strategy development will drive the development of a new generation of
eBanking technology
The Internet will remain the strongest growth area in European retail banking IT
spending
Positioning of key vendors
Action Points
INTRODUCTION
What is this report about?
Who is the target reader?
How to use this report
MARKET CONTEXT
Introduction
Key findings
eBanking in 2001
eBanking strategies - the key issues going forward
Standalone or multichannel - choice of strategy will have a critical impact on
an eBanking service offering
Product aggregation and the Open Finance concept: essential for standalones
Account aggregation is becoming a reality in Europe
Next-generation ePayment facilities will be essential for leading eBanks
A different customer experience for each eChannel must be developed
eChannels will be a key means of customer retention
Pan-European expansion is on the back burner
eBanking and eWealth management - complementary but remaining separate
Summary
The next generation of eBanking technology
Introduction
eBanking infrastructure and applications
A unified eDelivery infrastructure will be critical for eBanking competitors
Next-generation eBanking applications
eCRM technologies - the key is in the personalization
More complex product sales will be enabled through the implementation of online
advice technologies
Account aggregation technology: from talking-point to reality
Summary: 2001 will be the year of integration
The eBanking technology market in 2000
2000 has been a year of aggressive spending
2000-2005 - the eBanking technology market will double in size
CUSTOMER FOCUS
Introduction
Key findings
The eBanking investment climate
Retail banks - what must they do in order to succeed?
What banks need in terms of eBanking solutions
Opportunities and challenges for eBanking IT vendors
eBanking infrastructure and application software vendors
Next-generation application vendors
Systems integrators
Critical success factors for eBanking vendors
COMPETITOR DYNAMICS
Introduction
Key findings
Market overview
Vendor dynamics
Software providers
eBanking platform vendors
eBanking application/component vendors
eCRM vendors
STP/process integration vendors
ePayment technology vendors
Account aggregation vendors
Online advice engine vendors
Services companies
Competitive positioning
Vendor profiles
BroadVision
Brokat Technologies
Cap Gemini Ernst & Young
Eontec
Hewlett-Packard (HP)
IBM
S1
Staffware
Yodlee
THE FUTURE DECODED
Introduction
Key findings
The next four years of eBanking IT spend - a 'two-speed Europe'?
The French market represents the biggest growth opportunity as the big banks
play catch-up
Buoyant growth in external spend, but many banks remain internally focused
Integration in 2001 will drive systems integration expenditure
Infrastructure, eBanking applications and value-added eBanking services will
push demand for packaged software
Infrastructure spend will tail off as eCRM and integration drive expenditure
The key opportunities will be in account aggregation, process integration and
the mobile banking space
The importance of eCRM will be also reflected in strong expenditure growth
Conclusion: the outlook for vendors is good for the next four years
Country tables: source splits
ACTION POINTS
Introduction
Key findings
Action Point 1: Retail banks must continue view the Internet as a key area of
investment
Action Point 2: Clicks-and-mortar players must focus on leveraging their
multichannel distribution capabilities as a key differentiator
Action Point 3: Standalone players need to embrace Open Finance
Action Point 4: Smaller banks must execute the basics well
Action Point 5: For vendors, the overall eBanking IT market will remain
lucrative
Action Point 6: Vendors must focus on mBanking and account aggregation as the
two key areas of future functionality development in the near term
Action Point 7: The two 'long spends' of integration and eCRM will dominate
eBanking project spending over the next two years, and vendors must align
themselves appropriately
APPENDIX
Sector and market definitions
Customer number forecasts
eBanking IT expenditure
IT spending solution type definitions
IT spending source definitions
Market definitions
General definitions
Abbreviations
Interpretation of figures
Forecasts and assumptions
Research methodology
Product and services definitions
Preparation of first draft data
Coverage of secondary and published sources
Primary industry interviews
Forecast methodology
Data finalization, cross-checks and verification
Data inconsistencies
Future readings
Financial services technology and eFS
Reports
Briefs
IMPACT
Contact us
SPP writing team
How to contact experts in your industry
(c) Datamonitor 2000. All Rights Reserved.
|
Similar Products
• Mobile Banking and Payments, September 2008: Leaders, Laggards, and New Trends
Published Oct 2008 by TowerGroup
• Geography Is No Longer a Barrier for International Mobile Remittances
Published Oct 2008 by Yankee Group
• Emerging Media and Technology - UK
Published Oct 2008 by Mintel International Group Ltd.
• Data Breaches: What Should Banks, Payments Firms and Merchants do to Protect Brand Equity and Customer Loyalty?
Published Oct 2008 by Javelin Strategy & Research
• Mobile-Banking Consumer Behaviors How Segmentation and an Emphasis on Smartphone Users Will Build Profits, Loyalty and Adoption
Published Oct 2008 by Javelin Strategy & Research
• Banking on PHRs and the Personal Health Technology Platforms
Published Sep 2008 by IDC
• The Future of Electronic Payment Technology in New Zealand: A Market Overview
Published Sep 2008 by IDC
• Mobile Banking and Payments, August 2008: Leaders, Laggards, and New Trends
Published Sep 2008 by TowerGroup
• Noncash Is King: Electronic Payments Growing Faster Than Inflation and Quickly Diversifying
Published Sep 2008 by TowerGroup
• Online Financial Services in Australia 2008
Published Sep 2008 by Datamonitor
|
|
|
|
0 items
