ePayments in Financial Services: Industry Research Report

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ePayments in Financial Services

Published Date: July 2000

Published By: Business Insights

Page Count: 120

Order Code: R162-131

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Executive Summary

Introduction to ePayments
- Security concerns continue to hinder the growth of online payments
- Credit cards will continue to dominate ePayment methods
- 'Smart' cards could guarantee the security which debit cards lack
- The key to increasing online payments is addressing security concerns

Chapter 1 The use of the Internet for the research and purchase of card payment products

Those searching for a credit card
Those ordering a credit card
Reasons for choosing a credit card provider
Payment strategies
Search strategies
Those ordering online
Reasons for ordering online
Reasons given for not ordering cards online
Factors that would encourage those searching online to order online

Chapter 2 Methods used to pay for online transactions

Trends in online payments
- Who is paying online?
- Sweden has the highest proportion of individuals ordering products online, but the lowest proportion
- proceeding to pay electronically
- Proportion of products that are paid for online
- Gender
Online payment habits by country
- Germany
  - Age
  - Household income
- United States
  - Age
  - Household Income
- Spain
  - Age
  - Household Income
- France
  - Age
  - Household Income
- Sweden
  - Age
  - Household Income
- United Kingdom
  - The profile of those paying online
  - Age
  - Household Income
Online payment habits by sector
- Comparison of online ordering and payment habits
- Comparison of online paying habits for all sectors and countries
- Holidays
- Electricity/gas supplies
- Media items
- Home electronics
- Food and Clothing
- New and used cars
- Means of paying online
- Perceptions of security
- Those who did not pay online
- Reasons for not paying online
- Factors that would persuade those not paying online to do so
- Germany
- United States
- Spain
- France
- Sweden
- United Kingdom

Chapter 3 Tables

The use of the Internet for the research and purchase of payment card products
Percentage of those ordering any product that paid online
- By country
- Region
- Perception of security
- Means of offline payment
- Reasons for not paying online
- Factors that would persuade those not paying online to do so
Online payment habits by sector
- Perceptions of security
- Means of offline payment
- Reasons for not paying online
- Factors that would persuade those not paying online to do so

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