It's the Service, Not the Service Provider - 2002 Business ISP Review: Industry

It's the Service, Not the Service Provider - 2002 Business ISP Review

Published Date: August 2002

Published By: In-Stat

Page Count: 27

Order Code: R97-1024

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Description

Table of Contents

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Executive Summary

Methodology

Introduction

Major Market Happenings

Business ISP Services

Access

Access Price Structure

ISPs and the Selling of DSL and Cable Modem Service

Service Level Agreements

Web Hosting

Value-Add Services

Service Forecasts

Market Players

Conclusion

List of Tables

Table 1. Stock Price Performance for Selected Service Providers

Table 2. Selected Service Provider Headcount Reductions for Year 2002

Table 3. US Business-Oriented Internet Access Offerings

Table 4. US Business Internet Access and Backbone Service Revenues, 2001 - 2006

Table 5. US Consumer and Business Internet Access Revenues, 2001 - 2006

Table 6. US Business Internet Access Market Share for Years 2000 and 2001

Table 7. US Internet Backbone Market Share for years 2000 and 2001

Table 8. Percent of 2001 US Business Internet Access Market Share in Chapter 11

Table 9. Percent of US Internet Backbone Market Share in Chapter 11

List of Figures

Figure 1. US Business Internet Access and Backbone Service Revenues, 2001 - 2006

Figure 2. Year 2002 Revenue Breakout for US Business Oriented ISPs

Figure 3. US Business-Oriented Internet Access Offerings

Figure 4. Wireless Spectrum Offering

Figure 5. Internet Pricing Options

Figure 6. Local Loop and Internet Port Bundling

Figure 7. ISP Attitudes towards Successfully Selling DSL or Cable Modem Service

Figure 8. Why ISPs Feel They Can't Successfully Sell DSL or Cable Modem

Figure 9. Percent of ISPs with a Negative Attitude towards DSL and Cable Modem Considering Fixed Broadband Wireless

Figure 10. Service Level Agreement Offering and Reparations

Figure 11. Service Level Agreement Coverage Areas

Figure 12. Basis of Service Level Agreement Reparations

Figure 13. US Business-Oriented Web Hosting Offerings

Figure 14. IP-VPN Service Offerings

Figure 15. Security/Filtering Service Offerings

Figure 16. US Business Internet Access and Backbone Service Revenues, 2001 - 2006

Figure 17. US Consumer and Business Internet Access Revenues, 2001 - 2006

Figure 18. US Business Internet Access Market Share for 2001

Figure 19. US Internet Backbone Market Share for 2001

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