Table of Contents

• Executive Summary
  
• Methodology
  
  • Forecasting Techniques
    
  • Definitions
    
  • Structured Research Sources
    
    • Internet, 2001
      
    • Vertical Representation: Internet, 2001
      
    • Title of Respondent: Internet, 2001
      
  • Change in Scope of Demographics
    
• SOHO Business Demographics
  
  • Number of Firms
    
  • Number of Employees
    
  • Work Environments
    
  • Number of Internet-accessing Employees
    
• Internet Access by Work Environment
  
  • Internet Access Across Locations
    
  • Primary Type of Internet Access in the Main Office
    
    • Primary Type of Internet Access in the Main Office by Size
      
  • Primary Type of Internet Access in the Home Office
    
    • Primary Type of Internet Access in the Home Office by Size
      
• Internet Usage
  
  • How Employees Use the Internet at Work
    
    • How Employees Use the Internet at Work by Size of Business
      
  • Strategic or Corporate-Wide Usage of the Internet
    
    • Company Use of the Internet by Size of Business
      
• Focus of Company Website
  
  • Main Focus of Company Website by Size of Business
    
• Website Capabilities
  
  • Resources Offered to Visitors Online
    
    • Resources Offered to Visitors Online by Size of Business
      
  • Integration with Back-End Business Systems
    
    • Integration with Back-End Business Systems by Size
      
• Outsourcing of Web Infrastructure
  
  • Outsourced Website Functions
    
    • Outsourced Website Functions Continued
      
    • Outsourced Website Functions by Size of Business
      
  • Reasons for Outsourcing Website Functions
    
    • Reasons for Outsourcing Website Functions by Size
      
  • Selecting Web Outsourcing Providers
    
    • Most Influential Factor in Selecting Web Outsourcing Providers by Size of Business
      
• Outsourcing Providers
  
  • Use of Outsourcing Providers
    
• Determining E-business
  
  • Determining E-business Strategies
    
    • Key Decision-Maker in Determining E-business Strategies by Size of Business
      
  • Determining E-business Investments
    
    • Key Decision-Maker in Determining E-business Investments by Size of Business
      
• Conclusions

List of Tables

• Table 1. Number of Firms - SOHO Business, 2001-2006
  
• Table 2. Number of Full-time Employees - SOHO Business, 2001-2006
  
• Table 3. Number of Employees Accessing the Internet - SOHO Business, 2001-2006
  
• Table 4. Primary Type of Internet Access by Size: Main Office - SOHO Business, 2001-2002
  
• Table 5. Primary Type of Internet Access by Size: Home Office - SOHO Business, 2001-2002
  
• Table 6. How Employees Use the Internet at Work by Size - SOHO Business, 2001
  
• Table 7. Strategic or Corporate-Wide Usage of the Internet by Size -SOHO Business, 2001-2002
  
• Table 8. Main Focus of Company Website by Size of Business - SOHO Business, 2001
  
• Table 9. Resources Offered to Visitors Online by Size - SOHO Business, 2001-2002
  
• Table 10. Integration With Back-End Systems - SOHO Business, 2001-2002
  
• Table 11. Outsourced Website Functions By Size - SOHO Business, 2001-2002
  
• Table 12. Reasons for Outsourcing Website Functions by Size - SOHO Business, 2001
  
• Table 13. Most Influential Factor in Choosing Outsourcing Provider by Size - SOHO Business, 2001
  
• Table 14. Percent of Firms Using Provider of Those Using Outside Services - SOHO Business, 2001
  
• Table 15. Key Decision-Maker in Deciding E-business Strategies by Size - SOHO Business, 2001
  
• Table 16. Decision-Maker in Determining E-business Investments by Size - SOHO Business, 2001

List of Figures