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<title>MindBranch: IT Administration &amp; Services</title>
<description>IT Administration &amp; Services market research products provide analysis of the latest trends, developments and market data for this industry.  Research information will help you make informed business decisions.</description>
<link>http://www.mindbranch.com/catalog/find.jsp?cat=it</link>
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<title>Snapshots Poland IT Services 2009</title>
<link>http://www.mindbranch.com/products/R512-12160.html</link>
<description> <![CDATA[Snapdata's Snapshots Poland IT Services 2009 provides 2008 year-end market size data, with 2009 estimates, 5 years of historical data and five-year forecasts. The Snapshots report gives an instant overview of the Polish IT services market and covers Hardware, Services and Software. Market size is based on sales. The data is supplied in both graphical and tabular format for ease of interpretation and analysis. The Snapshots Poland IT Services 2009 forms part of Snapdata's Business Services industry ]]></description>
<pubDate>Thu, 12 Nov 2009 00:00:00 EST</pubDate>
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<title>IT Services Contracts Monthly Datasheet, October 2009</title>
<link>http://www.mindbranch.com/products/R313-57647.html</link>
<description> <![CDATA[ Introduction   A slice of the IT Services Contracts Database covering all deals signed in the month of October, 2009, delivered in an Excel datasheet   Scope   Covers global markets, including North America, EMEA and the emerging markets in APAC and Latin America  Covers all deal types in all IT services domains, including infrastructure, applications and BPO   Highlights   This datasheet lists all the publicly announced IT services contract signings for the month of October, 2009   Reasons to Purchase   Track major deals among your competitors and plan your strategy accordingly  Understand which deals are set to expire, and when  Analyze trends by IT Services domain and by client industry and country   Please note:   this is delivered as a Zip ]]></description>
<pubDate>Tue, 10 Nov 2009 00:00:00 EST</pubDate>
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<title>Hosting Versus Cloud: Aren't They All The Same?</title>
<link>http://www.mindbranch.com/products/R104-40470.html</link>
<description> <![CDATA[ This IDC Insight is designed to help clarify IDC's taxonomy as it applies to the overall hosting-versus-cloud-services continuum. The framework can be used as a road map and reference for determining how these services are evolving and converging across the foundational markets as defined by the IDC taxonomy. Hosted services extend from traditional colocation and Web hosting services to hosted application and infrastructure management. In this document, we contrast hosted and cloud services at the infrastructure level. Benefits of this differentiation include:   A clearer delineation of the differences between the services, delivery methods, alternative sales models, and a host of other parameters that define these services  A definitional template for understanding a broadening spectrum of "cloud computing" services by traditional SPs and newer online players  Evidence of the seismic shift IDC predicts in the competitive landscape -- impacting providers, customers, and datacentre management -- towards the cloud services and the gray areas between ]]></description>
<pubDate>Tue, 10 Nov 2009 00:00:00 EST</pubDate>
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<title>Worldwide Black Book Exchange Rate Statement, 3Q09</title>
<link>http://www.mindbranch.com/products/R104-40456.html</link>
<description> <![CDATA[ This IDC study provides a reference to the current version of IDC's  Worldwide Black Book  (3Q09). It provides a comprehensive explanation of the currency exchange rates used to generate market sizing totals in the  Worldwide Black Book  and a brief explanation of the methodology.  "While many international currencies have strengthened against the U.S. dollar since the first half of 2009, full year-to-date exchange rates compared with 2008 are still weaker on average in most cases. While sequential revenue in the third quarter, as measured in U.S. dollars, will tend to exhibit varying levels of currency-related inflation, full-year revenue growth in U.S. dollars remains adversely affected by the impact of currency exchange rates." &mdash; Stephen Minton, VP, IDC Worldwide IT ]]></description>
<pubDate>Sun, 08 Nov 2009 00:00:00 EST</pubDate>
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<title>SMB IT Resources: Managing Mobility Deployments</title>
<link>http://www.mindbranch.com/products/R104-40418.html</link>
<description> <![CDATA[ This IDC Insight presents data and analysis around the IT resources used by small and medium-sized businesses and specifically focuses on resources for managing mobile deployments of devices, service plans, and applications.  Data presented in this document is from IDC's  2009 SMB Mobility IT Decision-Maker Survey  ,  segmented by company size. The survey was fielded in June and July 2009 to obtain a quantitative assessment of small and medium-sized businesses' use, plans, challenges, and experience in deploying mobility. The 2009 survey focuses on SMB use of mobile applications and devices as well as mobile operator and channel preferences. More general questions around IT provisioning were also ]]></description>
<pubDate>Thu, 05 Nov 2009 00:00:00 EST</pubDate>
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<title>2009 State of the India SMB Market Q-Pulse Wave 3 - Is the Downturn Over? SMBs Poised for Rebound-QP3,2009 Results and Outlook for QP4,2009</title>
<link>http://www.mindbranch.com/products/R149-571.html</link>
<description> <![CDATA[This report summarizes the findings of the third wave of AMI&rsquo;s quarterly tracker (Q-Pulse) survey conducted among small (1-99 employees) and medium (100-999) businesses (SMBs) in India. The survey was completed among a representative sample of the top business decision makers and/or technology decision makers during September and October of 2009.   

These findings were compared to the first and second waves of Q-Pulse (QP1 2009 and QP2 2009), and prior AMI survey research (Q4 2008), as relevant.   

The main study objectives include the following:
  	Understanding the impact of the economic environment on IT purchase decision-making from an SMB perspective.  
 	Identifying IT and telecom-related mindsets, attitudes, expectations, purchases and plans from a quarterly perspective as they unfold during 2009&mdash;in particular as the impact of the economic stimulus is felt and the current recession gives way to an improving economy.  
 	Determining shifts in ]]></description>
<pubDate>Thu, 05 Nov 2009 00:00:00 EST</pubDate>
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<title>2009 U.S. Green IT Survey - Services Implications</title>
<link>http://www.mindbranch.com/products/R104-40416.html</link>
<description> <![CDATA[ This IDC survey focuses on the services-related findings and implications for providers of green IT services in the United States. IDC recently surveyed over 1,600 respondents worldwide about their attitudes, approaches, and purchasing decisions related to green IT.  "The cost of energy remains the main reason why organizations are adopting green IT in the United States," says Gard Little, research manager, Worldwide Services. "IDC predicts green IT services will stay highly relevant through the remainder of the economic downturn, and demand will grow sharply as we emerge from the Great ]]></description>
<pubDate>Thu, 05 Nov 2009 00:00:00 EST</pubDate>
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<title>Monthly IT Services News Analysis, October 2009</title>
<link>http://www.mindbranch.com/products/R313-57638.html</link>
<description> <![CDATA[ Introduction   Datamonitor's IT Services analysis team takes an in-depth view of activity in the IT services market over the last month, covering systems integrators, IT consultancies, outsourcers and BPO providers.   Scope   This analysis report provides: insight into the month's top stories;  Contract news;  Other news in brief;  Profile of a leading vendor.   Highlights   This edition of the Monthly IT Services News Analysis includes details of Xerox's acquisition of ACS, analysis of the financial releases from major IT services vendors and analysis of contract signings in Q3.   Reasons to Purchase   This brief rounds up all of the big news in the global IT services market from the past month.  In addition, it provides in-depth analysis and opinion on the issues currently shaping the market.  It allows users to analyze trends by IT services domain and by client industry and ]]></description>
<pubDate>Wed, 04 Nov 2009 00:00:00 EST</pubDate>
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<title>Best Practices: Chevron's IT Transformation to Align Business and IT Strategies</title>
<link>http://www.mindbranch.com/products/R104-40427.html</link>
<description> <![CDATA[ This IDC Energy Insights report presents key business, IT, and upstream highlights for Chevron. It covers important technology areas that support upstream strategies at the company. Chevron is transforming its approach to IT to allow for the alignment of business and IT strategies.   "Chevron believes it can get the most out of technology enablement if it has a very consistent strategy across the enterprise," says Catherine Madden, senior research analyst at Energy ]]></description>
<pubDate>Tue, 03 Nov 2009 00:00:00 EST</pubDate>
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<title>Japan Carrier Solutions and Managed Services 2009-2013 Forecast and 2008 Analysis</title>
<link>http://www.mindbranch.com/products/R104-40438.html</link>
<description> <![CDATA[ This IDC study (which is a translation of the Japanese report IDC #J9010102) analyzes the trends in the Japan carrier solution/message market, as well as market conditions in 2008, and forecasts the market sizes and growth rates between 2009 and 2013.  "The Japan economy, especially the foreign-demand dependent industries, are impacted by the economic recession, and companies are cutting down on new IT investment and scaling down investment. On the other hand, against the background of costs, internal compliance and business continuity measures, the trend of shifting from ownership to service usage has persisted. Market will remain stagnant in the short-term but grow steadily in the long term. Solution/Managed services providers should identify areas that are likely to possess or have reserve capacity for IT spending by targeting businesses expanding into growth markets of restructured industries and developing countries, and formulate appropriate proposals swiftly. In addition, providers should strengthen collaboration with ]]></description>
<pubDate>Tue, 03 Nov 2009 00:00:00 EST</pubDate>
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<title>Home Office 2009 Profile Update: Economy's Impact on Home Business Formation and Technology Adoption</title>
<link>http://www.mindbranch.com/products/R104-40412.html</link>
<description> <![CDATA[ This IDC study examines the attitudes of home-based businesses toward the current state of the economy as well as home office acquisition and ownership of products and technologies including mobile phones and smartphones; desktop, notebook, and netbook PCs; printers and MFPs; and LANs and Internet access.  "Home office households in general and home-based businesses in particular continue to represent an important opportunity for IT vendors," says Justin Jaffe, senior research analyst in IDC's Home Office Market program. "Despite real concerns about the economy, these households continue to spend more on advanced technology than households in general, setting the pace for technology adoption in a variety of categories from smartphones to notebook PCs to local area ]]></description>
<pubDate>Mon, 02 Nov 2009 00:00:00 EST</pubDate>
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<title>2009 State of the Germany SMB Market Q-Pulse Wave 3 - Is the Downturn Over? SMBs Poised for Rebound-QP3,2009 Results and Outlook for QP4,2009</title>
<link>http://www.mindbranch.com/products/R149-570.html</link>
<description> <![CDATA[This report summarizes the findings of the third wave of AMI&rsquo;s quarterly tracker (Q-Pulse)  survey conducted among small (1-99 employees) and medium (100-999) businesses (SMBs) in Germany. The survey was completed among a representative sample of the top business decision makers and/or technology decision makers during September and October of 2009.   

These findings were compared to the first and second waves of Q-Pulse (QP1 2009 and QP2 2009), and prior AMI survey research (Q4 2008), as relevant.   
The main study objectives include the following:
  	Understanding the impact of the economic environment on IT purchase decision-making from an SMB perspective.  
 	Identifying IT and telecom-related mindsets, attitudes, expectations, purchases and plans from a quarterly perspective as they unfold during 2009&mdash;in particular as the impact of the economic stimulus is felt and the current recession gives way to an improving economy.  
 	Determining shifts in ]]></description>
<pubDate>Mon, 02 Nov 2009 00:00:00 EST</pubDate>
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<title>Impact of Training on Network Administration: Certification Leads to Operational Productivity</title>
<link>http://www.mindbranch.com/products/R104-40415.html</link>
<description> <![CDATA[ This IDC study presents survey results that describe the positive impact that an increased number or concentration of certifications has on IT team performance. Specifically, this research suggests that functional IT competence, as measured by certifications, positively impacts IT organizational performance in deployment, development, management, security, support, and storage functions.  "The percentage of relevant certifications a team holds is a reliable measure of an IT team's functional capability. Each new certification increases team performance. Teams with a higher percentage of certified members consistently outperform teams with fewer certified members," says Cushing Anderson, program vice president, IT Education and Certification ]]></description>
<pubDate>Mon, 02 Nov 2009 00:00:00 EST</pubDate>
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<title>Best Practices: ExxonMobil's Upstream Strategy Is Driving IT Practices</title>
<link>http://www.mindbranch.com/products/R104-40428.html</link>
<description> <![CDATA[ This IDC Energy Insights report presents key business, IT, and upstream highlights for ExxonMobil. It covers important technology areas that support upstream strategies at the company. Also, it provides a technology assessment of the applications and systems used at the company. Energy Insights conducted secondary research for this profile on ExxonMobil.  "ExxonMobil has a clear strategy of the alignment between technology and business goals. ExxonMobil has proved to be very capable at aligning technology with its corporate goals, and it is reflected in its revenue and profit performance," says Catherine Madden, senior research analyst, Energy Upstream Strategies at Energy ]]></description>
<pubDate>Mon, 02 Nov 2009 00:00:00 EST</pubDate>
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<title>IT Security Across Western European Vertical Markets - Trends and Opportunities: An IDC Survey</title>
<link>http://www.mindbranch.com/products/R104-40488.html</link>
<description> <![CDATA[ This study draws on the results of IDC's European Vertical Market survey, carried out in January/April 2009 in the top 5 Western European countries (France, Germany, Italy, Spain, and the U.K.) among 1,898 companies with more than 20 employees.  Despite IT budget cuts, the IDC survey clearly shows that security spending is more inflexible in the face of weak economic conditions. Indeed the percentage of companies investing in security is set to remain high in the short term across all vertical markets. Of course, this doesn't mean that security spending will show the growth rates it has seen in the past few years, but that it will remain more solid compared with other technology areas.  "The 2009 IDC vertical market survey investigated security solutions across vertical markets and found that IT-intensive sectors such as finance and telecom will mainly invest in security solution upgrades while new solutions will be mostly targeted by ]]></description>
<pubDate>Mon, 02 Nov 2009 00:00:00 EST</pubDate>
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<title>Global IT Security Market Forecast to 2013</title>
<link>http://www.mindbranch.com/products/R459-1374.html</link>
<description> <![CDATA[The world continues to see rapid growth in demand for IT security solutions owing to the increasing deployment of IT-enabled business solutions. Businesses and corporate worldwide have been migrating from their conventional operations to IT-enabled solutions in order to increase their productivity and keep themselves updated with the rapidly changing IT trends. Rapid increase in Internet adoption and ever-increasing wave of online threats have also been fuelling the demand for IT security products and services worldwide.  

According to our recent research report &ldquo;Global IT Security Market Forecast to 2013&rdquo;, growing concerns over IT security among all sized organizations helped the global market for IT security to grow in 2008 despite recession. Our report estimates the global IT security market to worth over US$ 54 Billion in 2008, which is further projected to grow at a CAGR of nearly 11%  during 2009-2013. Various factors that will drive the market ]]></description>
<pubDate>Sun, 01 Nov 2009 00:00:00 EST</pubDate>
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<title>2009 State of the U.K. SMB Market Q-Pulse Wave 3 - Is the Downturn Over? SMBs Poised for Rebound-QP3,2009 Results and Outlook for QP4,2009</title>
<link>http://www.mindbranch.com/products/R149-568.html</link>
<description> <![CDATA[This report summarizes the findings of the third wave of AMI&rsquo;s quarterly tracker (Q-Pulse) survey conducted among small (1-99 employees) and medium (100-999) businesses (SMBs) in the U.K. The survey was completed among a representative sample of the top business decision makers and/or technology decision makers during September and October of 2009.   

These findings were compared to the first and second waves of Q-Pulse (QP1 2009 and QP2 2009), and prior AMI survey research (Q4 2008), as relevant.   

The main study objectives include the following:
  	Understanding the impact of the economic environment on IT purchase decision-making from an SMB perspective.  
 	Identifying IT and telecom-related mindsets, attitudes, expectations, purchases and plans from a quarterly perspective as they unfold during 2009&mdash;in particular as the impact of the economic stimulus is felt and the current recession gives way to an improving economy.  
 	Determining shifts ]]></description>
<pubDate>Fri, 30 Oct 2009 00:00:00 EST</pubDate>
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<title>2009 State of the France SMB Market Q-Pulse Wave 3 - Is the Downturn Over? SMBs Poised for Rebound-QP3,2009 Results and Outlook for QP4,2009</title>
<link>http://www.mindbranch.com/products/R149-569.html</link>
<description> <![CDATA[This report summarizes the findings of the third wave of AMI&rsquo;s quarterly tracker (Q-Pulse)  survey conducted among small (1-99 employees) and medium (100-999) businesses (SMBs) in France. The survey was completed among a representative sample of the top business decision makers and/or technology decision makers during September and October of 2009.   

These findings were compared to the first and second waves of Q-Pulse (QP1 2009 and QP2 2009), and prior AMI survey research (Q4 2008), as relevant.   
The main study objectives include the following:
  	Understanding the impact of the economic environment on IT purchase decision-making from an SMB perspective.  
 	Identifying IT and telecom-related mindsets, attitudes, expectations, purchases and plans from a quarterly perspective as they unfold during 2009&mdash;in particular as the impact of the economic stimulus is felt and the current recession gives way to an improving economy.  
 	Determining shifts in ]]></description>
<pubDate>Fri, 30 Oct 2009 00:00:00 EST</pubDate>
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<title>2009 State of the U.S.  SMB Market Q-Pulse Wave 3 - Is the Downturn Over? SMBs Poised for Rebound-QP3,2009 Results and Outlook for QP4,2009</title>
<link>http://www.mindbranch.com/products/R149-567.html</link>
<description> <![CDATA[This report summarizes the findings of the third wave of AMI&rsquo;s quarterly tracker (Q-Pulse)  survey conducted among small (1-99 employees) and medium (100-999) businesses (SMBs) in the U.S. The survey was completed among a representative sample of the top business decision makers and/or technology decision makers during September and October of 2009.   

These findings were compared to the first and second waves of Q-Pulse (QP1 2009 and QP2 2009), and prior AMI survey research (Q4 2008), as relevant.   
The main study objectives include the following:
  	Understanding the impact of the economic environment on IT purchase decision-making from an SMB perspective.  
 	Identifying IT and telecom-related mindsets, attitudes, expectations, purchases and plans from a quarterly perspective as they unfold during 2009&mdash;in particular as the impact of the economic stimulus is felt and the current recession gives way to an improving economy.   
 	Determining ]]></description>
<pubDate>Fri, 30 Oct 2009 00:00:00 EST</pubDate>
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<title>Technology Vendor Financials Monthly Datasheet, October 2009</title>
<link>http://www.mindbranch.com/products/R313-57679.html</link>
<description> <![CDATA[ Introduction   This datasheet provides a detailed look at second quarter 2009 revenues, profits, market capitalization and other key ratios for companies in the telecoms, communications infrastructure and applications, security, IT services, hardware, information management, software infrastructure, and business applications sectors updated till October 2009   Scope   Covers global markets, including North America, EMEA and the emerging markets in APAC and Latin America  Includes large IT generalists, telecoms, communications infrastructure and applications, security, IT services, hardware, and business applications  Features a regularly updated market capitalization index  Features key profitability ratios as well as operational and valuation parameters   Highlights   The datasheet provides quarterly revenues, profits, market capitalization and key profitability ratios for 2Q09 for 132 vendors out of selected 140 IT vendors in telecoms, communications infrastructure and applications, security, IT services, hardware, information management, software infrastructure, and business applications sectors   Reasons to Purchase   Understand which tech vendors are performing well, and which are suffering  Track differences between sub-sectors  Analyze trends in the industry as a ]]></description>
<pubDate>Wed, 28 Oct 2009 00:00:00 EST</pubDate>
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<title>Opportunities for Next Generation Search in Retail (Analyst Insight)</title>
<link>http://www.mindbranch.com/products/R313-57640.html</link>
<description> <![CDATA[ Introduction   Data-intensive industries such as retail would benefit from next generation enterprise search technology, particularly as the number of structured and unstructured data sources continues to grow. Retailers are investing in technologies to improve business efficiencies, but could further benefit from improved functionality if next generation search technologies were incorporated.   Scope   The retail sector is data-rich and the number of available data sources from which retailers should gain insight, is growing.  Retailers would benefit from next generation search technology, such as semantic search.  Current retail investment priorities create opportunities for semantic search technologies.   Highlights   Although retailers are storing large amounts of data, so far the current legacy systems have proven incapable of using this data for the strategic benefit to the retailers' businesses.  Technologies that are considered as potential areas for investment, such as HCM (human capital management) and knowledge management, could be enhanced and deliver greater benefit if next generation search capabilities were incorporated at some level.   Reasons ]]></description>
<pubDate>Wed, 28 Oct 2009 00:00:00 EST</pubDate>
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<title>Japan Small and Medium Business Markets 2009-2013 Forecast</title>
<link>http://www.mindbranch.com/products/R104-40444.html</link>
<description> <![CDATA[ This IDC study (which is a translation of the Japanese report IDC #J9120103) analyzes the small and medium-sized businesses (SMBs) IT market results and provides market sizing forecasts for 2009-2013, based on the results of IDC's  Japan Small and Medium Business Markets: IT Spending Trend Survey  conducted in February 2009, product information from vendor reports up to March 2009, and the latest economic conditions. Due global financial crisis in the latter half of 2008 and the subsequent economic recession, IT spending by Japan SMBs is forecast to experience negative growth in 2009, with a recovery towards positive growth coming in 2011. On the other hand, SMBs carry various management concerns such as "finding ways to improve sales," and many businesses are expecting IT utilization to help them solve these problems.  "A review of businesses aimed at SMBs by IT vendors, and the provision of solutions that address the management concerns of ]]></description>
<pubDate>Tue, 27 Oct 2009 00:00:00 EST</pubDate>
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<title>Economic Crisis Response: Worldwide IT Spending 2008-2012 Upside Scenario</title>
<link>http://www.mindbranch.com/products/R104-40360.html</link>
<description> <![CDATA[ This IDC Forecast Update revision provides a top-line summary of IDC's latest forecast for IT spending and compares it with our previous downside forecast published in February 2009. The document also presents an upside scenario, one where IT spending growth could be accelerated based on more optimistic assumptions of economic ]]></description>
<pubDate>Tue, 27 Oct 2009 00:00:00 EST</pubDate>
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<title>U.K. IT and Business Services Market Analysis, 2009</title>
<link>http://www.mindbranch.com/products/R104-40407.html</link>
<description> <![CDATA[ This study takes a holistic view of the U.K. IT services and business services market, and includes vendor revenue rankings for 2008, short profiles of key vendors, and market size forecasts for 2008-2013. IDC expects the overall U.K. IT services, business consulting, and "key horizontal" business process outsourcing market to be essentially flat in 2009 (0.1% decline), which represents a stark fall from the growth in 2008 of 5.5%. We expect just 2.8% growth in 2010, followed by accelerating growth from 2011 to 2013.  Cost is now unambiguously the most important factor when organizations are considering approving new spending projects and selecting vendors to implement these projects. Enterprise investment priorities are now more skewed towards more "nuts and bolts" issues such as security, storage management, and DC consolidation &mdash; at the expense of more "discretionary" investment such as green and cloud initiatives. The latter will be approved, however, if they deliver ]]></description>
<pubDate>Tue, 27 Oct 2009 00:00:00 EST</pubDate>
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<title>Japan Offshore IT Services 2009-2013 Forecast and 2008 Review</title>
<link>http://www.mindbranch.com/products/R104-40440.html</link>
<description> <![CDATA[ This IDC study, which is a translation of the Japanese report IDC #J9330103, analyzes Japan companies' spending on IT services from offshore IT service vendors such as China and India, and presents a forecast on the spending amount from 2009 to 2013. With increased Japan IT spending, services for Japan companies by offshore IT service vendors have also increased steadily. However, cutbacks on IT budget due to the current economic downturn have affected the outsourcing volume to offshore IT service vendors. Coupled with a temporary easing of the shortage of Japan IT engineers, growth in the offshore IT services market will slow down drastically in 2009.  "Offshore IT service vendors are now facing a lull in growth rate. Many offshore vendors are expanding their services or preparing to expand their customer bases during this period. As such, we expect high growth to resume when the economy recovers. It is necessary for ]]></description>
<pubDate>Tue, 27 Oct 2009 00:00:00 EST</pubDate>
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