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<title>MindBranch: Software</title>
<description>Software market research products provide analysis of the latest trends, developments and market data for this industry.  Research information will help you make informed business decisions.</description>
<link>http://www.mindbranch.com/catalog/find.jsp?cat=sw</link>
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<title>IDC Sales Leadership Board Meeting Notes: October 14 and 15, 2009</title>
<link>http://www.mindbranch.com/products/R104-40450.html</link>
<description> <![CDATA[ This IDC Insight is a summary of the IDC Sales Leadership Board meeting of October 14 and 15 in Half Moon Bay, California, with more than a dozen sales and sales operations executives in attendance. Key findings from the discussions are provided in the form of IDC insight and attendee quotes. Many quotes are representative of what at least two or more companies are doing in their organizations. No information can be connected to a specific company to protect confidentiality unless specific approval has been received from the company. The Related Research section of this document sources other information available for clients. Sales Advisory Service clients should contact Michael Gerard (mgerard@idc.com) for a real-time review of key findings from this meeting for your sales and sales operations ]]></description>
<pubDate>Mon, 09 Nov 2009 00:00:00 EST</pubDate>
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<title>Web Content Management Market Shares, Strategies, and Forecasts, Worldwide, 2009 to 2015</title>
<link>http://www.mindbranch.com/products/R49-471.html</link>
<description> <![CDATA[LEXINGTON, Massachusetts (November 4, 2009) ¨C WinterGreen Research announces
that it has a new study on Web Content Management software and services. The
2009 study has 625 pages, 215 tables and figures. Web content management is useful
to businesses and the enterprise as the Internet becomes a significant retail channel
and provides message transport for the supply chain. Worldwide markets are poised
to achieve significant growth as the globally integrated enterprise uses systems to
build out localized Web e&copy;\commerce sites that support a brand in every region.
Information integration has led to transformation of batch systems to real time
systems. Improved maintenance costs are being achieved using Web content
management. People can use information transformation technology that is flexible
and can be applied in many different ways. Web content management is a significant
aspect of the information transformation.  
Web content management markets have grown as more content management is
reclassified ]]></description>
<pubDate>Wed, 04 Nov 2009 00:00:00 EST</pubDate>
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<title>Japan IT Security End-User Survey 2009</title>
<link>http://www.mindbranch.com/products/R104-40441.html</link>
<description> <![CDATA[ This IDC study (which is a translation of the Japanese report IDC #J9220102) analyzes the results of a survey on the use of enterprise security solutions in Japan conducted by IDC in February 2009.  "Companies have become more aware of the importance of IT security solutions as these have an impact on not only their own organizations but also those of their business partners. In particular, information leak solutions and internal control solutions, which enjoy a high level of user interest, are fundamental to business activities and form the backbone of business management. Security vendors and solution vendors should actively market their products and services to the management staffs of user companies. It will also be effective for them to explain the objectives and effectiveness of their solutions to IT and other relevant departments," says Tsuneo Tosaka, research manager, Security, IDC ]]></description>
<pubDate>Tue, 03 Nov 2009 00:00:00 EST</pubDate>
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<title>IT Security Across Western European Vertical Markets - Trends and Opportunities: An IDC Survey</title>
<link>http://www.mindbranch.com/products/R104-40488.html</link>
<description> <![CDATA[ This study draws on the results of IDC's European Vertical Market survey, carried out in January/April 2009 in the top 5 Western European countries (France, Germany, Italy, Spain, and the U.K.) among 1,898 companies with more than 20 employees.  Despite IT budget cuts, the IDC survey clearly shows that security spending is more inflexible in the face of weak economic conditions. Indeed the percentage of companies investing in security is set to remain high in the short term across all vertical markets. Of course, this doesn't mean that security spending will show the growth rates it has seen in the past few years, but that it will remain more solid compared with other technology areas.  "The 2009 IDC vertical market survey investigated security solutions across vertical markets and found that IT-intensive sectors such as finance and telecom will mainly invest in security solution upgrades while new solutions will be mostly targeted by ]]></description>
<pubDate>Mon, 02 Nov 2009 00:00:00 EST</pubDate>
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<title>Data Centre Pricing in Europe 2010 to 2015</title>
<link>http://www.mindbranch.com/products/R3680-7.html</link>
<description> <![CDATA[The Data Centre Pricing in Europe 2010 to 2015 report is based on the data assembled for Tariff Consultancy Ltd's subscription service the Data Centre Price Tracker which has been published every quarter since April 2007. With the Data Centre Pricing in Europe 2010 to 2015 report, we have extended the coverage and analysis of the Data Centre Price Tracker from 14 European countries to 19 countries. We have also researched more information from the individual Data Centre operators to include information on capacity trends and business models practiced in each country. 
  
Scope of the report
  
We have analysed the Data Centre market separately in each of the 19 countries. We have included both Carrier Based Data Centre providers (which only provide access to a limited number of telecoms network providers (typically the network owner plus one other) and is owned by a telecoms operator) and the ]]></description>
<pubDate>Sun, 01 Nov 2009 00:00:00 EST</pubDate>
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<title>Global IT Security Market Forecast to 2013</title>
<link>http://www.mindbranch.com/products/R459-1374.html</link>
<description> <![CDATA[The world continues to see rapid growth in demand for IT security solutions owing to the increasing deployment of IT-enabled business solutions. Businesses and corporate worldwide have been migrating from their conventional operations to IT-enabled solutions in order to increase their productivity and keep themselves updated with the rapidly changing IT trends. Rapid increase in Internet adoption and ever-increasing wave of online threats have also been fuelling the demand for IT security products and services worldwide.  

According to our recent research report &ldquo;Global IT Security Market Forecast to 2013&rdquo;, growing concerns over IT security among all sized organizations helped the global market for IT security to grow in 2008 despite recession. Our report estimates the global IT security market to worth over US$ 54 Billion in 2008, which is further projected to grow at a CAGR of nearly 11%  during 2009-2013. Various factors that will drive the market ]]></description>
<pubDate>Sun, 01 Nov 2009 00:00:00 EST</pubDate>
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<title>Co-Branded and Affinity Credit Cards in the U.S., 3rd Edition</title>
<link>http://www.mindbranch.com/products/R567-770.html</link>
<description> <![CDATA[The market for co-branded and affinity cards is over two decades old. Issuers have worked to make payment cards more attractive to cardholders through value-adding initiatives such as rebates and rewards. This has been a major growth driver in the co-branded and affinity card space over the past few years, but there is some evidence that the pendulum has begun to swing in favor of proprietary bank reward programs.  
In the U.S., where the market for co-branded and affinity card is extraordinarily mature, experts interviewed by Packaged Facts estimate that between one quarter and one third of the plastic held by Americans are co-branded or affinity cards. And because co-branded and affinity credit, payment and debit cards have become such an integral part of the U.S. card industry, the growth of this market cannot be separated from the shift in consumer payment preferences from paper to plastic and electronic ]]></description>
<pubDate>Sun, 01 Nov 2009 00:00:00 EST</pubDate>
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<title>Vendor Assessment: Customer Care and Billing Industry Short List - Customer Care in the New Energy Economy</title>
<link>http://www.mindbranch.com/products/R104-40392.html</link>
<description> <![CDATA[ This IDC Energy Insights report will help energy companies evaluate customer care and billing systems, specifically customer information systems (CISs) and customer relationship management (CRM) systems. The focus is on the changes brought by new energy economy strategies such as smart metering, dynamic pricing, demand response, and energy efficiency and whether the traditional customer care and billing systems are able to handle these new challenges.   According to Jill Feblowitz, practice director of IDC Energy Insights, "Companies are well on the way to having a full complement of functionality to support the new energy economy. Most vendors have mature capabilities for on-bill financing of energy efficiency, net metering, and traditional special rates (time of use, direct load control) and have introduced capabilities for exotic pricing (dynamic, market index, critical peak, etc.). The next frontier is advanced customer ]]></description>
<pubDate>Thu, 29 Oct 2009 00:00:00 EST</pubDate>
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<title>Japan IT Security 2009-2013 Forecast and 2008 Analysis: Software, Hardware and Services</title>
<link>http://www.mindbranch.com/products/R104-40442.html</link>
<description> <![CDATA[ This IDC study (which is a translation of the Japanese report IDC #J9220103) analyzes the Japan information security market in 2008, and presents market forecasts from 2009 to 2013. The security market, which is included in the information security market, has so far expanded with high growth rates.  The economic crisis will cause the market to slow down in 2009. However from 2010 and beyond, we expect the market to rebound as the economy recovers. "Users have became more sensitive to costs in 2009 but are aware of the importance of security solutions. An effective way to reach out to users is focus on compliance solutions, audit and system management costs, and highlight the merits of cost reductions through integrated log management and identity and access management (IAM) implementation," says Hideki Hanaoka, research manager, Security, IDC ]]></description>
<pubDate>Wed, 28 Oct 2009 00:00:00 EST</pubDate>
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<title>Worldwide Datacenter Network 2009-2013 Forecast</title>
<link>http://www.mindbranch.com/products/R104-40372.html</link>
<description> <![CDATA[ This IDC study analyzes the key trends shaping the datacenter network market. This document also provides the worldwide market forecast for the enterprise datacenter network market in terms of end-user revenue. It segments the forecast into the following geographies: North America, EMEA, Asia/Pacific, and the rest of the world (ROW). It segments the forecast by market and also by customer type. This study presents the key underlying trend assumptions used in the market forecast for enterprise deployments.  "A spotlight is shining on the datacenter network as customers and suppliers recognize that a path to cloud architectures can only be cut with innovation and investments in the network." &mdash; Lucinda Borovick, IDC research vice president, Datacenter ]]></description>
<pubDate>Mon, 26 Oct 2009 00:00:00 EST</pubDate>
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<title>Japan Security Software 2009: Identity and Access Management, Vulnerability Management, Secure Content and Threat Management</title>
<link>http://www.mindbranch.com/products/R104-40399.html</link>
<description> <![CDATA[ This IDC study, which is a translation of the Japanese report IDC #J9220105, presents an analysis of the Japan IT security software market in 2008, as well as market forecasts in 2009-2013. The security software market is affected by the economic crisis and will slow down in 2009. However, it will register stable growth from 2010 together with the recovery of the economic climate.  "In most cases, the implementation of security solutions will affect business efficiency. Companies are increasingly concerned over cost reduction and improvements in business efficiency under a deteriorating economic environment. However, they are also aware of the importance of security solutions. To promote the implementation of security products, security vendors and solution vendors should improve their offerings of security services and products that will prevent deteriorating business efficiency," says Tsuneo Tosaka, research manager, Software and Security, IDC ]]></description>
<pubDate>Sun, 25 Oct 2009 00:00:00 EST</pubDate>
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<title>World Secure Mobile Endpoint Products Market</title>
<link>http://www.mindbranch.com/products/R1-7598.html</link>
<description> <![CDATA[Frost & Sullivan analyses the current state of the secure mobile endpoint market, looking at drivers and restraints for growth, pricing, distribution, technology, legislation, demand and geographical trends. Following form those, market growth for regional and market segments is forecasted. In addition, an in-depth analysis of the competitive situation including vendors' market shares is performed, along with detailed profiles of the key vendors in the industry.
]]></description>
<pubDate>Thu, 22 Oct 2009 00:00:00 EST</pubDate>
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<title>IT Support, CRM &amp; Data Processing Services in the US - Industry Market Research Report</title>
<link>http://www.mindbranch.com/products/R538-31370.html</link>
<description> <![CDATA[ Industry Market Research Synopsis   This Industry Market Research report from IBISWorld provides a detailed analysis of the IT Support, CRM & Data Processing Services in the US industry, including key growth trends, statistics, forecasts, the competitive environment including market shares and the key issues facing the industry.   Industry Definition   The industry includes companies that may provide complete processing and preparation of reports from data supplied by customers; specialized services, such as automated data entry services; or may make data processing resources available to clients on an hourly or timesharing basis.   Report Contents   The Key Statistics chapter provides the key indicators for the industry for at least the last three years. The statistics included are industry revenue, industry gross product, employment, establishments, exports, imports, domestic demand and total wages.  The Market Characteristics chapter covers the following: Market Size, Linkages, Demand Determinants, Domestic and International Markets, Basis of Competition and Life Cycle. The Market Size section gives the ]]></description>
<pubDate>Wed, 21 Oct 2009 00:00:00 EST</pubDate>
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<title>Understanding the TCO of SaaS CRM and KM in the contact centre</title>
<link>http://www.mindbranch.com/products/R464-1553.html</link>
<description> <![CDATA[This report looks at the current trends in the hosted contact centre customer relationship management (CRM) and knowledge management (KM) markets, and the effects on enterprise balance sheets of software-as-a-service (SaaS) versus on-premises solutions. It also presents a matrix of the leading global CRM vendors, which offers a valuable insight into the strengths of various hosted vendors&rsquo; CRM ]]></description>
<pubDate>Tue, 20 Oct 2009 00:00:00 EST</pubDate>
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<title>IT Support, CRM &amp; Data Processing Services in the US - Industry Risk Rating Report</title>
<link>http://www.mindbranch.com/products/R538-30982.html</link>
<description> <![CDATA[  Industry Risk Ratings Synopsis   This Industry Risk Ratings report from IBISWorld evaluates the inherent risks associated with the IT Support, CRM & Data Processing Services in the US industry. Industry Risk is assumed to be 'the difficulty, or otherwise, of the business operating environment'.  The report looks at the operational risk associated with this industry. Three types of risk are recognized in our analysis. These are: risk arising from within the industry itself (structural risk), risks arising from the expected future performance of the industry (growth risk) and risk arising from forces external to the industry (external sensitivity risk).  This approach is new in that it analyses non-financial information surrounding each industry. Industries are scored on a 9-point scale, where 1 represents the lowest risk and 9 the highest. The Industry Risk score measures expected Industry Risk over the coming 12-18 months.   Industry Definition   The industry includes companies that may provide complete processing and preparation ]]></description>
<pubDate>Sat, 17 Oct 2009 00:00:00 EST</pubDate>
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<title>Online Information Services in Australia - Industry Risk Rating Report</title>
<link>http://www.mindbranch.com/products/R538-30401.html</link>
<description> <![CDATA[  Industry Risk Ratings Synopsis   This Industry Risk Ratings report from IBISWorld evaluates the inherent risks associated with the Online Information Services in Australia industry. Industry Risk is assumed to be 'the difficulty, or otherwise, of the business operating environment'.  The report looks at the operational risk associated with this industry. Three types of risk are recognized in our analysis. These are: risk arising from within the industry itself (structural risk), risks arising from the expected future performance of the industry (growth risk) and risk arising from forces external to the industry (external sensitivity risk).  This approach is new in that it analyses non-financial information surrounding each industry. Industries are scored on a 9-point scale, where 1 represents the lowest risk and 9 the highest. The Industry Risk score measures expected Industry Risk over the coming 12-18 months.   Industry Definition   Firms in this industry are mainly engaged in providing information storage and retrieval services (other than ]]></description>
<pubDate>Sat, 17 Oct 2009 00:00:00 EST</pubDate>
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<title>Telemarketing &amp; Call Centers in the US - Industry Risk Rating Report</title>
<link>http://www.mindbranch.com/products/R538-31074.html</link>
<description> <![CDATA[  Industry Risk Ratings Synopsis   This Industry Risk Ratings report from IBISWorld evaluates the inherent risks associated with the Telemarketing & Call Centers in the US industry. Industry Risk is assumed to be 'the difficulty, or otherwise, of the business operating environment'.  The report looks at the operational risk associated with this industry. Three types of risk are recognized in our analysis. These are: risk arising from within the industry itself (structural risk), risks arising from the expected future performance of the industry (growth risk) and risk arising from forces external to the industry (external sensitivity risk).  This approach is new in that it analyses non-financial information surrounding each industry. Industries are scored on a 9-point scale, where 1 represents the lowest risk and 9 the highest. The Industry Risk score measures expected Industry Risk over the coming 12-18 months.   Industry Definition   This industry comprises (1) establishments primarily engaged in answering telephone calls and relaying messages ]]></description>
<pubDate>Sat, 17 Oct 2009 00:00:00 EST</pubDate>
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<title>Worldwide Security and Vulnerability Management 2009-2013 Forecast and 2008 Vendor Shares</title>
<link>http://www.mindbranch.com/products/R104-40255.html</link>
<description> <![CDATA[ This IDC study provides a top-down sizing of the security and vulnerability management (SVM) market, which incorporates the security management and vulnerability assessment markets. The study covers CY08 for the market sizing and forecasts the market for the period 2009-2013. Specific vendor revenue and market shares are included in this study.  "As organizations continue to expand the number and type of security products they use, it becomes more difficult to know if those products are providing the right type of risk mitigation," says Charles Kolodgy, research director for Security Products. "Security and vulnerability management tools can be used to make 'security smart' by discovering hard-to-find threats, supplementing security controls with policy, and automatically providing remediation of security ]]></description>
<pubDate>Thu, 15 Oct 2009 00:00:00 EST</pubDate>
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<title>Telemarketing &amp; Call Centers in the US - Industry Market Research Report</title>
<link>http://www.mindbranch.com/products/R538-31379.html</link>
<description> <![CDATA[ Industry Market Research Synopsis   This Industry Market Research report from IBISWorld provides a detailed analysis of the Telemarketing & Call Centers in the US industry, including key growth trends, statistics, forecasts, the competitive environment including market shares and the key issues facing the industry.   Industry Definition   This industry comprises&nbsp;establishments primarily engaged in answering telephone calls and relaying messages to clients'&nbsp;establishments primarily engaged in providing telemarketing services on a contract or fee basis for others, such as promoting clientsâ&#128;&trade; products or services by telephone; taking orders for clients by telephone; and soliciting contributions or providing information for clients by telephone.    Report Contents   The Key Statistics chapter provides the key indicators for the industry for at least the last three years. The statistics included are industry revenue, industry gross product, employment, establishments, exports, imports, domestic demand and total wages.  The Market Characteristics chapter covers the following: Market Size, Linkages, Demand Determinants, Domestic and International Markets, Basis of ]]></description>
<pubDate>Wed, 14 Oct 2009 00:00:00 EST</pubDate>
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<title>Worldwide Endpoint Security 2009-2013 Forecast and 2008 Vendor Shares</title>
<link>http://www.mindbranch.com/products/R104-40254.html</link>
<description> <![CDATA[ This IDC study examines the endpoint security market for the period from 2008 to 2013, with vendor revenue and market growth forecasts. Worldwide market sizing is provided for 2008, and a five-year growth forecast for this market is shown for 2009-2013. Revenue and market share of the leading vendors is provided for 2008.  "Endpoint security has always been the final line of defense against malware and other threats," said Charles Kolodgy, research director of IDC's Security Products program. "These solutions are now a primary line of defense as employees become more mobile. Endpoint security allows these users to become an 'island onto themselves,' providing the key security and data protection needs of the end ]]></description>
<pubDate>Tue, 13 Oct 2009 00:00:00 EST</pubDate>
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<title>Telemarketing Services</title>
<link>http://www.mindbranch.com/products/R3470-3149.html</link>
<description> <![CDATA[The US telemarketing services industry includes about 5,000 companies with combined annual revenue of about $15 billion. Large companies include Convergys, Sitel, Teletech, and West. The industry is concentrated: the 50 largest companies generate about 60 percent of revenue.  COMPETITIVE LANDSCAPE  Demand is largely driven by consumer spending and business activity. The profitability of individual companies depends on efficiency of operations. Big companies have the scale to provide services to large corporate customers. Small companies can compete successfully for small and midsized customers because there are few economies of scale. The industry is labor-intensive: average annual revenue per employee is just $35,000.  The industry has been sharply affected in recent years by regulatory controls on telemarketing practices and strong competition from offshore operators.   PRODUCTS, OPERATIONS & TECHNOLOGY  Major services are telemarketing sales, customer care, technical support, and call answering. Smaller companies generally specialize in one of these services. Telemarketing sales - also called &quot;customer ]]></description>
<pubDate>Mon, 12 Oct 2009 00:00:00 EST</pubDate>
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<title>Marketing Investment Planner 2010: Benchmarks, Key Performance Indicators, and CMO Priorities</title>
<link>http://www.mindbranch.com/products/R104-40201.html</link>
<description> <![CDATA[ This IDC study on technology marketing investment and resource priorities discusses the results of IDC's seventh annual marketing benchmarks survey of the largest and most influential global technology vendors within the software, hardware, and services sectors. The analysis provides a detailed evaluation of quantitative and qualitative data, including operational key performance indicators (KPIs) that should be a part of every CMO's operational planning. It also provides an analysis of 18 staff disciplines and over 30 program spend areas by sector and essential guidance for keys to success for marketing executives during ]]></description>
<pubDate>Thu, 08 Oct 2009 00:00:00 EST</pubDate>
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<title>Asia/Pacific (Excluding Japan) Enterprise Security Planning Priorities and Purchasing Factors</title>
<link>http://www.mindbranch.com/products/R104-40222.html</link>
<description> <![CDATA[ This IDC study provides the results from a recent end-user survey on organizations' future security software deployment plans, given the current economic situation in Asia/Pacific (excluding Japan) or APEJ. In this study, IDC asked organizations which security technologies they would be likely to focus their investments on as well as the top factors to consider when making decisions regarding security software deployment. IDC also explored the various software subscription form factors that organizations would most likely consider over the next 18 months.  "In the past, enterprises spent lavishly on various software and hardware equipment. With the economic downturn, they are forced to go back to basics and figure out ways to optimize these previous investments. Cost saving remains the main theme in all discussions for new IT and security projects. Security market investment, although anticipated to remain unchanged over the next 18 months according to the survey results, will also have ]]></description>
<pubDate>Tue, 06 Oct 2009 00:00:00 EST</pubDate>
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<title>2010 U.S. Database &amp; Directory Publishing Industry Report</title>
<link>http://www.mindbranch.com/products/R2737-2270.html</link>
<description> <![CDATA[The Database & Directory Publishing Industry report, published annually by Barnes Reports, contains timely and accurate industry statistics, forecasts and demographics. The report features 2010 current and 2011 forecast estimates on the size of the industry (sales, establishments, employment) nationally and for all 50 U.S. States and over 900 metro areas. New to the report this year are: financial ratios, number of firms and payroll estimates. The report also includes industry definition, 5-year historical trends on industry sales, establishments and employment, a breakdown of establishments, sales and employment by employee size of establishment (9 categories), and estimates on up to 10 sub-industries, including telephone directory publishing and printing on site and computer database ]]></description>
<pubDate>Mon, 05 Oct 2009 00:00:00 EST</pubDate>
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<title>2010 U.S. Data Processing Services Industry Report</title>
<link>http://www.mindbranch.com/products/R2737-2269.html</link>
<description> <![CDATA[The Data Processing Services Industry report, published annually by Barnes Reports, contains timely and accurate industry statistics, forecasts and demographics. The report features 2010 current and 2011 forecast estimates on the size of the industry (sales, establishments, employment) nationally and for all 50 U.S. States and over 900 metro areas. New to the report this year are: financial ratios, number of firms and payroll estimates. The report also includes industry definition, 5-year historical trends on industry sales, establishments and employment, a breakdown of establishments, sales and employment by employee size of establishment (9 categories), and estimates on up to 10 sub-industries, including computer processing services, service bureaus and computer graphics ]]></description>
<pubDate>Mon, 05 Oct 2009 00:00:00 EST</pubDate>
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