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<title>MindBranch: Software</title>
<description>Software market research products provide analysis of the latest trends, developments and market data for this industry.  Research information will help you make informed business decisions.</description>
<link>http://www.mindbranch.com/catalog/find.jsp?cat=sw</link>
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<title>Co-Branded and Affinity Credit Cards in the U.S., 3rd Edition</title>
<link>http://www.mindbranch.com/products/R567-770.html</link>
<description> <![CDATA[The market for co-branded and affinity cards is over two decades old. Issuers have worked to make payment cards more attractive to cardholders through value-adding initiatives such as rebates and rewards. This has been a major growth driver in the co-branded and affinity card space over the past few years, but there is some evidence that the pendulum has begun to swing in favor of proprietary bank reward programs.  
In the U.S., where the market for co-branded and affinity card is extraordinarily mature, experts interviewed by Packaged Facts estimate that between one quarter and one third of the plastic held by Americans are co-branded or affinity cards. And because co-branded and affinity credit, payment and debit cards have become such an integral part of the U.S. card industry, the growth of this market cannot be separated from the shift in consumer payment preferences from paper to plastic and electronic ]]></description>
<pubDate>Sun, 01 Nov 2009 00:00:00 EST</pubDate>
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<title>World Secure Mobile Endpoint Products Market</title>
<link>http://www.mindbranch.com/products/R1-7598.html</link>
<description> <![CDATA[Frost & Sullivan analyses the current state of the secure mobile endpoint market, looking at drivers and restraints for growth, pricing, distribution, technology, legislation, demand and geographical trends. Following form those, market growth for regional and market segments is forecasted. In addition, an in-depth analysis of the competitive situation including vendors' market shares is performed, along with detailed profiles of the key vendors in the industry.
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<pubDate>Thu, 22 Oct 2009 00:00:00 EST</pubDate>
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<title>IT Support, CRM &amp; Data Processing Services in the US - Industry Market Research Report</title>
<link>http://www.mindbranch.com/products/R538-31370.html</link>
<description> <![CDATA[ Industry Market Research Synopsis   This Industry Market Research report from IBISWorld provides a detailed analysis of the IT Support, CRM & Data Processing Services in the US industry, including key growth trends, statistics, forecasts, the competitive environment including market shares and the key issues facing the industry.   Industry Definition   The industry includes companies that may provide complete processing and preparation of reports from data supplied by customers; specialized services, such as automated data entry services; or may make data processing resources available to clients on an hourly or timesharing basis.   Report Contents   The Key Statistics chapter provides the key indicators for the industry for at least the last three years. The statistics included are industry revenue, industry gross product, employment, establishments, exports, imports, domestic demand and total wages.  The Market Characteristics chapter covers the following: Market Size, Linkages, Demand Determinants, Domestic and International Markets, Basis of Competition and Life Cycle. The Market Size section gives the ]]></description>
<pubDate>Wed, 21 Oct 2009 00:00:00 EST</pubDate>
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<title>Online Information Services in Australia - Industry Risk Rating Report</title>
<link>http://www.mindbranch.com/products/R538-30401.html</link>
<description> <![CDATA[  Industry Risk Ratings Synopsis   This Industry Risk Ratings report from IBISWorld evaluates the inherent risks associated with the Online Information Services in Australia industry. Industry Risk is assumed to be 'the difficulty, or otherwise, of the business operating environment'.  The report looks at the operational risk associated with this industry. Three types of risk are recognized in our analysis. These are: risk arising from within the industry itself (structural risk), risks arising from the expected future performance of the industry (growth risk) and risk arising from forces external to the industry (external sensitivity risk).  This approach is new in that it analyses non-financial information surrounding each industry. Industries are scored on a 9-point scale, where 1 represents the lowest risk and 9 the highest. The Industry Risk score measures expected Industry Risk over the coming 12-18 months.   Industry Definition   Firms in this industry are mainly engaged in providing information storage and retrieval services (other than ]]></description>
<pubDate>Sat, 17 Oct 2009 00:00:00 EST</pubDate>
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<title>IT Support, CRM &amp; Data Processing Services in the US - Industry Risk Rating Report</title>
<link>http://www.mindbranch.com/products/R538-30982.html</link>
<description> <![CDATA[  Industry Risk Ratings Synopsis   This Industry Risk Ratings report from IBISWorld evaluates the inherent risks associated with the IT Support, CRM & Data Processing Services in the US industry. Industry Risk is assumed to be 'the difficulty, or otherwise, of the business operating environment'.  The report looks at the operational risk associated with this industry. Three types of risk are recognized in our analysis. These are: risk arising from within the industry itself (structural risk), risks arising from the expected future performance of the industry (growth risk) and risk arising from forces external to the industry (external sensitivity risk).  This approach is new in that it analyses non-financial information surrounding each industry. Industries are scored on a 9-point scale, where 1 represents the lowest risk and 9 the highest. The Industry Risk score measures expected Industry Risk over the coming 12-18 months.   Industry Definition   The industry includes companies that may provide complete processing and preparation ]]></description>
<pubDate>Sat, 17 Oct 2009 00:00:00 EST</pubDate>
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<title>Telemarketing &amp; Call Centers in the US - Industry Risk Rating Report</title>
<link>http://www.mindbranch.com/products/R538-31074.html</link>
<description> <![CDATA[  Industry Risk Ratings Synopsis   This Industry Risk Ratings report from IBISWorld evaluates the inherent risks associated with the Telemarketing & Call Centers in the US industry. Industry Risk is assumed to be 'the difficulty, or otherwise, of the business operating environment'.  The report looks at the operational risk associated with this industry. Three types of risk are recognized in our analysis. These are: risk arising from within the industry itself (structural risk), risks arising from the expected future performance of the industry (growth risk) and risk arising from forces external to the industry (external sensitivity risk).  This approach is new in that it analyses non-financial information surrounding each industry. Industries are scored on a 9-point scale, where 1 represents the lowest risk and 9 the highest. The Industry Risk score measures expected Industry Risk over the coming 12-18 months.   Industry Definition   This industry comprises (1) establishments primarily engaged in answering telephone calls and relaying messages ]]></description>
<pubDate>Sat, 17 Oct 2009 00:00:00 EST</pubDate>
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<title>Worldwide Security and Vulnerability Management 2009-2013 Forecast and 2008 Vendor Shares</title>
<link>http://www.mindbranch.com/products/R104-40255.html</link>
<description> <![CDATA[ This IDC study provides a top-down sizing of the security and vulnerability management (SVM) market, which incorporates the security management and vulnerability assessment markets. The study covers CY08 for the market sizing and forecasts the market for the period 2009-2013. Specific vendor revenue and market shares are included in this study.  "As organizations continue to expand the number and type of security products they use, it becomes more difficult to know if those products are providing the right type of risk mitigation," says Charles Kolodgy, research director for Security Products. "Security and vulnerability management tools can be used to make 'security smart' by discovering hard-to-find threats, supplementing security controls with policy, and automatically providing remediation of security ]]></description>
<pubDate>Thu, 15 Oct 2009 00:00:00 EST</pubDate>
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<title>Telemarketing &amp; Call Centers in the US - Industry Market Research Report</title>
<link>http://www.mindbranch.com/products/R538-31379.html</link>
<description> <![CDATA[ Industry Market Research Synopsis   This Industry Market Research report from IBISWorld provides a detailed analysis of the Telemarketing & Call Centers in the US industry, including key growth trends, statistics, forecasts, the competitive environment including market shares and the key issues facing the industry.   Industry Definition   This industry comprises&nbsp;establishments primarily engaged in answering telephone calls and relaying messages to clients'&nbsp;establishments primarily engaged in providing telemarketing services on a contract or fee basis for others, such as promoting clientsâ&#128;&trade; products or services by telephone; taking orders for clients by telephone; and soliciting contributions or providing information for clients by telephone.    Report Contents   The Key Statistics chapter provides the key indicators for the industry for at least the last three years. The statistics included are industry revenue, industry gross product, employment, establishments, exports, imports, domestic demand and total wages.  The Market Characteristics chapter covers the following: Market Size, Linkages, Demand Determinants, Domestic and International Markets, Basis of ]]></description>
<pubDate>Wed, 14 Oct 2009 00:00:00 EST</pubDate>
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<title>Worldwide Endpoint Security 2009-2013 Forecast and 2008 Vendor Shares</title>
<link>http://www.mindbranch.com/products/R104-40254.html</link>
<description> <![CDATA[ This IDC study examines the endpoint security market for the period from 2008 to 2013, with vendor revenue and market growth forecasts. Worldwide market sizing is provided for 2008, and a five-year growth forecast for this market is shown for 2009-2013. Revenue and market share of the leading vendors is provided for 2008.  "Endpoint security has always been the final line of defense against malware and other threats," said Charles Kolodgy, research director of IDC's Security Products program. "These solutions are now a primary line of defense as employees become more mobile. Endpoint security allows these users to become an 'island onto themselves,' providing the key security and data protection needs of the end ]]></description>
<pubDate>Tue, 13 Oct 2009 00:00:00 EST</pubDate>
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<title>Telemarketing Services</title>
<link>http://www.mindbranch.com/products/R3470-3149.html</link>
<description> <![CDATA[The US telemarketing services industry includes about 5,000 companies with combined annual revenue of about $15 billion. Large companies include Convergys, Sitel, Teletech, and West. The industry is concentrated: the 50 largest companies generate about 60 percent of revenue.  COMPETITIVE LANDSCAPE  Demand is largely driven by consumer spending and business activity. The profitability of individual companies depends on efficiency of operations. Big companies have the scale to provide services to large corporate customers. Small companies can compete successfully for small and midsized customers because there are few economies of scale. The industry is labor-intensive: average annual revenue per employee is just $35,000.  The industry has been sharply affected in recent years by regulatory controls on telemarketing practices and strong competition from offshore operators.   PRODUCTS, OPERATIONS & TECHNOLOGY  Major services are telemarketing sales, customer care, technical support, and call answering. Smaller companies generally specialize in one of these services. Telemarketing sales - also called &quot;customer ]]></description>
<pubDate>Mon, 12 Oct 2009 00:00:00 EST</pubDate>
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<title>Marketing Investment Planner 2010: Benchmarks, Key Performance Indicators, and CMO Priorities</title>
<link>http://www.mindbranch.com/products/R104-40201.html</link>
<description> <![CDATA[ This IDC study on technology marketing investment and resource priorities discusses the results of IDC's seventh annual marketing benchmarks survey of the largest and most influential global technology vendors within the software, hardware, and services sectors. The analysis provides a detailed evaluation of quantitative and qualitative data, including operational key performance indicators (KPIs) that should be a part of every CMO's operational planning. It also provides an analysis of 18 staff disciplines and over 30 program spend areas by sector and essential guidance for keys to success for marketing executives during ]]></description>
<pubDate>Thu, 08 Oct 2009 00:00:00 EST</pubDate>
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<title>Asia/Pacific (Excluding Japan) Enterprise Security Planning Priorities and Purchasing Factors</title>
<link>http://www.mindbranch.com/products/R104-40222.html</link>
<description> <![CDATA[ This IDC study provides the results from a recent end-user survey on organizations' future security software deployment plans, given the current economic situation in Asia/Pacific (excluding Japan) or APEJ. In this study, IDC asked organizations which security technologies they would be likely to focus their investments on as well as the top factors to consider when making decisions regarding security software deployment. IDC also explored the various software subscription form factors that organizations would most likely consider over the next 18 months.  "In the past, enterprises spent lavishly on various software and hardware equipment. With the economic downturn, they are forced to go back to basics and figure out ways to optimize these previous investments. Cost saving remains the main theme in all discussions for new IT and security projects. Security market investment, although anticipated to remain unchanged over the next 18 months according to the survey results, will also have ]]></description>
<pubDate>Tue, 06 Oct 2009 00:00:00 EST</pubDate>
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<title>2010 U.S. Database &amp; Directory Publishing Industry Report</title>
<link>http://www.mindbranch.com/products/R2737-2270.html</link>
<description> <![CDATA[The Database & Directory Publishing Industry report, published annually by Barnes Reports, contains timely and accurate industry statistics, forecasts and demographics. The report features 2010 current and 2011 forecast estimates on the size of the industry (sales, establishments, employment) nationally and for all 50 U.S. States and over 900 metro areas. New to the report this year are: financial ratios, number of firms and payroll estimates. The report also includes industry definition, 5-year historical trends on industry sales, establishments and employment, a breakdown of establishments, sales and employment by employee size of establishment (9 categories), and estimates on up to 10 sub-industries, including telephone directory publishing and printing on site and computer database ]]></description>
<pubDate>Mon, 05 Oct 2009 00:00:00 EST</pubDate>
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<title>2010 U.S. Data Processing Services Industry Report</title>
<link>http://www.mindbranch.com/products/R2737-2269.html</link>
<description> <![CDATA[The Data Processing Services Industry report, published annually by Barnes Reports, contains timely and accurate industry statistics, forecasts and demographics. The report features 2010 current and 2011 forecast estimates on the size of the industry (sales, establishments, employment) nationally and for all 50 U.S. States and over 900 metro areas. New to the report this year are: financial ratios, number of firms and payroll estimates. The report also includes industry definition, 5-year historical trends on industry sales, establishments and employment, a breakdown of establishments, sales and employment by employee size of establishment (9 categories), and estimates on up to 10 sub-industries, including computer processing services, service bureaus and computer graphics ]]></description>
<pubDate>Mon, 05 Oct 2009 00:00:00 EST</pubDate>
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<title>Enterprise Security: global market forecast model (Interactive Model)</title>
<link>http://www.mindbranch.com/products/R313-55085.html</link>
<description> <![CDATA[ Introduction   This interactive model offers a comprehensive view of the revenue opportunities in the market for global enterprise security products and services across all key verticals and geographies. The model includes the revenue opportunities in a wide range of security products and their associated services, as well as product-independent services such as managed services and consulting.   Reasons to Purchase   Provides a comprehensive and granular view of the opportunities in the market for enterprise security products and services.  Enables stakeholders in the market to make informed strategic and tactical decisions.  Identifies the key market trends and highlights areas of future growth.   Please note:   this is delivered as a Zip ]]></description>
<pubDate>Fri, 02 Oct 2009 00:00:00 EST</pubDate>
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<title>Encryption Systems and Digital Certificates</title>
<link>http://www.mindbranch.com/products/R263-4119.html</link>
<description> <![CDATA[The global outlook series on Encryption Systems and Digital Certificates provides a collection of statistical anecdotes, market briefs, and concise summaries of research findings. The report offers an aerial view of the industry, detailing its structure, organization, standards and regulations. Market discussions in the report are punctuated with 28 fact-rich market data tables highlighting current as well as recent past industry statistics. Market drivers, growth inhibitors, and major end-use market segments are identified for the global network security solutions market. Regional markets briefly synopsized include the US, Canada, Japan, France, Germany, Italy, UK, Australia, China, Hong Kong, India, Korea, Singapore and Taiwan. The reader stands to gain macro-level insights into recent noteworthy corporate developments such as mergers, acquisitions, product launches, and other industry activities. Also included is an indexed, easy-to-refer, fact-finder directory listing the addresses, and contact details of  72 companies worldwide.  
 Please note:  Reports are sold as single-site ]]></description>
<pubDate>Thu, 01 Oct 2009 00:00:00 EST</pubDate>
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<title>Endpoint Security for Business Desktops, Laptops &amp; Mobile Devices 2009-2014</title>
<link>http://www.mindbranch.com/products/R399-255.html</link>
<description> <![CDATA[This report provides a thorough analysis of the entire business security market from the mobile to the business "endpoint", considering key threats for laptops, desktops & PCs as well as mobile phones and other portable devices. It provides a detailed analysis of where the industry is at present and how it will develop over the next five years.
  
Two entire chapters are devoted to the mobile device and the unique characteristics and challenges that will come from increased mobile use in the business environment. For the mobile environment, key forecasts include the total number of enterprise handsets per region, percentage of mobile enterprise users protected, number of corporate mobile users protected and revenues from mobile corporate security.
  
The forecasts for Mobile business IT security are complemented by a detailed set of forecasts for the Business IT Security: The report therefore provides forecast in terms of devices protected and ]]></description>
<pubDate>Thu, 01 Oct 2009 00:00:00 EST</pubDate>
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<title>The 2009 Canadian Market Opportunity: Content Management</title>
<link>http://www.mindbranch.com/products/R104-40182.html</link>
<description> <![CDATA[ This IDC study examines the market dynamics of the content management software market in Canada by analyzing current adoption trends and preferred vendors. This study outlines Canadian enterprise investment plans regarding content management as well as major inhibitors. CIOs were also asked about their preferred methods. The essential guidance suggests effective ways to target the right customer audiences that are most likely ready to substitute and offers the best value proposition and messages to present to them.  "While content management, including records management and intranet/portals, is a reasonably mature market, we expect that Canadian organizations will continue to invest in this market, driven by the need to grow productivity through better internal and external collaboration." &mdash; Nigel Wallis, research director, Canadian Applications Software and ]]></description>
<pubDate>Tue, 29 Sep 2009 00:00:00 EST</pubDate>
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<title>Internet Publishing and Services</title>
<link>http://www.mindbranch.com/products/R3470-3062.html</link>
<description> <![CDATA[The Internet publishing and broadcasting and search portal industry includes about 2,600 companies with combined annual revenue of about $35 billion. Major companies include Google, IAC/Interactive, and Yahoo!. The publishing and broadcasting segment of the industry is concentrated: the top 50 companies account for more than 60 percent of revenue. The search portal segment of the industry is highly concentrated: the top 50 companies account for more than 90 percent of revenue.  Companies that specialize in providing Internet access are covered in the Internet Service Providers profile.  COMPETITIVE LANDSCAPE  Demand is driven by consumer and business needs for information and entertainment. The profitability of individual companies depends on their ability to deliver relevant information to consumers and to offer advertisers desirable target markets. Large companies enjoy economies of scale in marketing and in their ability to develop and maintain multiple websites. Smaller companies can compete by focusing on niche markets. The industry is ]]></description>
<pubDate>Mon, 28 Sep 2009 00:00:00 EST</pubDate>
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<title>Customer Experience Management is a Key Competitive Differentiator in the Telecoms Space</title>
<link>http://www.mindbranch.com/products/R104-40146.html</link>
<description> <![CDATA[ This Insight discusses the increasing importance of customer experience management and customer centricity for telecoms ]]></description>
<pubDate>Thu, 24 Sep 2009 00:00:00 EST</pubDate>
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<title>Microsoft's security strategy</title>
<link>http://www.mindbranch.com/products/R464-1501.html</link>
<description> <![CDATA[Microsoft is the largest software vendor, but most people still do not think of it as a security vendor. Attitudes need to change. Its &lsquo;Trustworthy Computing&rsquo; initiative has transformed its business, and it now has a massive security-related operation. The company&rsquo;s security products business is only part of its security activity, but the product portfolio is large and growing. Trustworthy Computing is kept separate from the security products business. Even the restriction of Microsoft products only being relevant in Windows environments is fading as Microsoft takes leadership across the ]]></description>
<pubDate>Wed, 23 Sep 2009 00:00:00 EST</pubDate>
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<title>World Network Access Control Products Market</title>
<link>http://www.mindbranch.com/products/R1-7487.html</link>
<description> <![CDATA[NAC is a solution framework that enables organizations to: 1) Protect the endpoint 2) Compare endpoints against a predefined organizational policy before allowing those endpoints on the network, 3) Provide some form of remediation should an endpoint be seen as out of compliance and 4) Provide continued policy enforcement the entire time the endpoint is on the network. Large vendors such as Microsoft and Cisco are leading the charge in this approach with their Network Admission Control and Network Access Protocol frameworks respectively, however other vendors have had success with appliances. Frost & Sullivan analyzes both the appliance and framework segments of the market. 
 
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<pubDate>Fri, 18 Sep 2009 00:00:00 EST</pubDate>
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<title>Computer Security Key Recent Media Coverage, Second Quarter 2009</title>
<link>http://www.mindbranch.com/products/R3463-81.html</link>
<description> <![CDATA[Given the ever-present and constantly changing problems of cybercrime and dishonest or deceptive business practices on the World Wide Web, tracking important developments in computer security is important for everyone who uses a computer.  As more and more computer use is networked and more computing is moving to mobile devices, the challenge of keeping pace with developments in the area of cybersecurity increases.  What technological developments and new products or services are emerging in the areas of computer security, mobile security, data security, and Internet security?  The TecTrends Computer Security Reporter tracks key recent media coverage on this and a wide range of other important concerns affecting the world of cybersecurity. 
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<pubDate>Tue, 15 Sep 2009 00:00:00 EST</pubDate>
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<title>Finland Software 2008 Market Shares and 2009-2013 Forecast</title>
<link>http://www.mindbranch.com/products/R104-40344.html</link>
<description> <![CDATA[ This study provides an analysis of the Finnish software market 2008. It details vendor performance, market shares, and includes a forecast for the period 2009-2013.  "The financial crises and the slowing down of economic growth have taken their first toll on the growth in the software markets. This will also be the case in 2009, but not as dramatic as we could have feared six months ago," says Per Andersen, Managing Director at IDC Nordic. "We still forecast a positive growth in the Finnish software market in 2009 and the recovery in the market will materialize already in 2010," adds ]]></description>
<pubDate>Sun, 13 Sep 2009 00:00:00 EST</pubDate>
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<title>Delivering Excellent Customer Service Should Be Intrinsic for All Managed Services Providers</title>
<link>http://www.mindbranch.com/products/R104-40045.html</link>
<description> <![CDATA[ This IDC update discusses the importance of customer satisfaction in any outsourcing and managed services relationship. This is a follow-up to IDC's  Asia/Pacific (Excluding Japan) ICT Outsourcing and Managed Services: Is Customer Satisfaction on the Wane?  (IDC #AP207112S, August 2009), which highlighted that customer satisfaction levels in the region took a dip of 10% in ]]></description>
<pubDate>Wed, 09 Sep 2009 00:00:00 EST</pubDate>
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